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Direct access to this research is not included with your membership level.Lean, Six Sigma & TQM: Beyond Manufacturing: Meeting Proceedings This document contains Metrics and Graphics.This document contains Metrics and Graphics.
At the August 2003 Conference Lean, Six Sigma and TQM Project Success, world-class companies showcased a range of successful models for continuous improvement... (ID 4454)
Companies Profiled: Bank of America, Human Capital Associates, PSEG, Johnson & Johnson, more ...
Price: $1190.00


Direct access to this research is not included with your membership level.Driving Sales through Customer Service: Meeting Proceedings This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.
OVERVIEW Change is inevitable... (ID 4625)
Companies Profiled: Sprint, Lands' End, Federated Department Stores, Dow Corning, more ...
Price: $500.00


Direct access to this research is not included with your membership level.Linking Employee Engagement and Customer Loyalty: Meeting Proceedings This document contains Graphics.
OVERVIEW Customer satisfacti... (ID 4790)
Companies Profiled: Microsoft, Texas Instruments, 3M, Freescale, more ...
Price: $624.95


Direct access to this research is not included with your membership level.Performance Measurement Tools to Drive Growth: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
OVERVIEW There are many different measures that can be taken to attain higher employee and customer satisfaction... (ID 4759)
Companies Profiled: Cardinal Health, Johnson & Johnson, Teradata, Bank of America, more ...
Price: $500.00


Direct access to this research is not included with your membership level.Leveraging Integrated Marketing to Drive Sales: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
Non-Members: To download the complimentary excerpt of "Leveraging Integrated Marketing to Drive Sales," click on the following link: http://www3... (ID 4808)
Companies Profiled: Xerox, Best Practices LLC, Longwoods International, Teradata, more ...
Price: $829.00


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