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Direct access to this research is not included with your membership level.Measuring Order-to-Cash (OTC) Cycle Times to Enhance Customer Service This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains an analysis the operational tactics companies use to measure order-to-cash processes... (ID 4404)
Companies Profiled: Eastman Kodak, VIP INDUSTRIES LTD, Saint-Gobain, S.C. JOHNSON & SON, more ...
Price: $574.95
Direct access to this research is not included with your membership level.Enhancing Customer Support by Measuring and Managing Repair Operations This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of how companies measure and manage repair operations to enhance customer support... (ID 4394)
Companies Profiled: Cisco Systems, Eastman Kodak, Hewlett-Packard, MetLife, more ...
Price: $824.95
Direct access to this research is not included with your membership level.Programs to Develop and Retain Women in Today's Workspace This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Programs to Develop and Retain Women in Today's Workspace" This document contains a... (ID 4386)
Companies Profiled: Cisco Systems, PeopleSoft, Sabre, Nova Nordisk, more ...
Price: $824.95
Direct access to this research is not included with your membership level.Managing Workforce Issues During a Flu-Like Pandemic This document contains Metrics.
STUDY OVERVIEW With the possibility of a flu pandemic always present, companies face the temporary loss of large portions of their work force on any given year... (ID 4977)
Companies Profiled: American Electric Power, Abington Memorial Hospital, Seagate Technology, ABM Security Services, more ...
Price: $700.00
Direct access to this research is not included with your membership level.Rewards & Recognition Programs - Comprehensive Benchmark Study This document contains Metrics.
To download a free excerpt of the "Rewards and Recognition Programs" report, please click here Study Overview Reward & recognition programs are a goo... (ID 4789)
Companies Profiled: 3M, Strathfield Group, Inspire Success Pty, Tactical Ingenuity Corporation, more ...
Price: $1325.00
Direct access to this research is not included with your membership level.Customer Satisfaction Metrics This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Customer Satisfaction Metrics" This document contains analysis of how world-class or... (ID 4395)
Companies Profiled: Brooks-PRI Automation, Blackbaud, Cisco Systems, Honeywell, more ...
Price: $574.95
Direct access to this research is not included with your membership level.Procurement Card Programs and eProcurement Systems This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Procurement Card Programs and eProcurement Systems" STUDY OVERVIEW Procurement lea... (ID 4932)
Companies Profiled: Becton Dickinson, CenterPoint Energy, GE Healthcare, Honeywell, more ...
Price: $1742.00
Direct access to this research is not included with your membership level.Best Practices for Leadership Development Programs This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to download a complimentary excerpt of "Best Practices for Leadership Development Programs" STUDY OVERVIEW Ensuring a steady ... (ID 5041)
Companies Profiled: Blue Cross and Blue Shield, FHBI, Erie Insurance, GE Capital Global Banking, more ...
Price: $2500.00   Free Excerpt Available
Direct access to this research is not included with your membership level.Career Path Planning Programs: Development and Impact This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Career Path Planning Programs: Development and Impact" Study Overview This benchmar... (ID 4697)
Companies Profiled: Allstate Insurance Company, 5/3 Bank, American Express, An Entertainment/Media Company, more ...
Price: $764.95
Direct access to this research is not included with your membership level.Quality Trends: Structure, Certification, and External Relationships This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
As today's manufacturers are upgrading existing Quality Management Systems (QMS) and Environmental Management Systems (EMS) to meet new ISO standards... (ID 4424)
Companies Profiled: Agilent Technologies, Brooks-PRI Automation, Eaton Corp, Cisco Systems, more ...
Price: $824.95

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