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Benchmarking and Quality Best Practices

Best Practices, LLC has conducted extensive research in the field of Benchmarking and Quality. Browse through and sample our published Benchmarking and Quality research in the topics below:


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Medical Affairs Excellence: Showing the Value of the Medical Affairs FunctionThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from "Medical Affairs Excellence: Showing the Value of the Medical Affairs Function" STUDY OVERVIEW The changing healthcare landscape has pushed the Medical Affairs function into an increasingly important role involving clinical development, regulatory compliance and market education. While the importance of the medical function is recognized, Medical Affairs leaders often find it challenging to identify strong performance metrics to demonstrate the value of their function to key internal stakeholders. Best Practices, LLC undertook this study to help organizations find better ways to create and communicate strong Medical Affairs performance metrics to demonstrate value to leadership. Leading insights and metrics in the document will help Medical Affairs leaders create a blueprint for showing the value of the function to internal leadership. KEY TOPICS Study Overview Key Recommendations Key Findings & Insights Metrics for MA Activities to Show the Success to Stakeholders Communicating the Value of Medical Affairs SAMPLE KEY METRICS Effectiveness of Overall Medical Affairs Metrics in communicating the value and success of the organization to stakeholders Effectiveness of Scientific Publications Metrics, Medical Education Metrics, Thought Leader Management, MSL Metrics and Medical/Clinical Operations Metrics in communicating the value and success of organization to stakeholders Relative importance of Medical Affairs activities to senior leadership Methods/Channels used to communicate the value of Medical Affairs activities to stakeholders SAMPLE KEY FINDINGS Scientific Publication Metrics: 60% of the benchmark class thinks that % publications in top-tier journals is a highly effective metric. In addition, more than 40% of the participants agree that % papers and publications accepted is highly effective to evaluate scientific publication performance. Segments: We observed an important difference in perceived effectiveness of % publications in top-tier journals between MCS and the rest of the benchmark class. While one thirds of MCS doesn’t find this metric effective, rest of the benchmark class thinks that % publications in top-tier journals is highly effective or effective to measure their publication performance. METHODOLOGY Best Practices, LLC engaged 29 executives from 26 leading life sciences companies. Segmentation analysis was key to examining trends and effective practices. 11 participants make up the Large Companies Segment, while the Mid-Size Companies Segment consists of 10 participants and Small Companies Segment consists of 8 participants.

Medical Affairs Excellence: Global Coordination and Managing ComplianceThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from "Medical Affairs Excellence: Global Coordination and Managing Compliance" STUDY OVERVIEW Medical Affairs has evolved into one of the most critical functions for the pharmaceutical sector. As its importance and duties have grown, Medical Affairs has faced many challenges in creating and maintaining the function as a global group. Best Practices, LLC conducted this study to identify what companies require in order to create effective global capabilities for the Medical Affairs function. The study also reviews how companies are coordinating compliance standards across different geographies. The benchmark data in this study will help companies find better ways to create successful global Medical Affairs organizations. This study presents segmented responses by company size KEY TOPICS Coordinating the Global Medical Affairs Function Managing Compliance and Information Exchange Benchmark Participant Demographics SAMPLE KEY METRICS Management approach for key Medical Affairs activities Reporting relationship between global and regional Medical Affairs groups How regions develop their compliance standards How regions identify their compliance standards How regions identify their compliance standards How organizations share compliance challenges and best practices across global and regional levels SAMPLE KEY FINDING Global Coordination: More than 80% of the benchmark class employs a bottom-up reporting approach for the activities related to payers and providers, such as medical education, field-based medical team operations, and thought leader management. Although some of the interviewees think that developing a top-down approach is ideal to avoid compliance issues and promote better communication for payer and provider related activities, local differences such as, language, culture and regulations force companies to employ a bottom-up approach for these activities. Segments: Global reporting approach to Medical Affairs resources allocation is significantly different across segments. While 88% of the LCS employs a bottom-up approach, only 50% of the MCS & SCS has a similar approach for this activity. METHODOLOGY Twenty Nine survey responses from Medical Affairs leaders at 26 biopharmaceutical companies within the mature markets. This reports captures insights on both Large and Mid-Size as well as Small companies segments. Additional deep-dive interviews with five selected Medical Affairs executives.

Medical Affairs Launch Support: Budget and Activity AllocationThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from " Medical Affairs Launch Support: Budget and Activity Allocation" STUDY OVERVIEW The Medical Affairs function plays a significant role in product launch, especially as a direct link between key decision makers and the organization. Thus, a successful launch requires deep involvement of Medical Affairs. The success of Medical Affairs involvement in launch is tied, in part, to its resources. Without adequate funding, the Medical Affairs function is challenged to effectively execute all the different activities it is involved with in a new product launch. Best Practices, LLC undertook this benchmarking study to provide investment benchmarks for Medical Affairs launch support. Leading metrics and insights in the study include average launch investment for product support and Medical Affairs investment allocation. NOTE: Survey responses are segmented on three criteria - Product’s Projected Peak Annual Revenue, Targeted Physicians and Product’s Launch Year. KEY TOPICS Medical Affairs Launch Investment Medical Affairs Investment Allocation SAMPLE KEY METRICS Total Launch Investment for Each Product Supported Average Medical Affairs Launch Investment for Each Product Supported Total and Global Medical Affairs Launch Investment For Each Product Supported Percentage of Total Medical Affairs Launch Investment Allocated to Various Activities Percentage of Total Medical Affairs Launch Investment Allocated to Various Medical Affairs Activities Geographic Span of Responsibility for Entire Benchmark Class SAMPLE KEY FINDING Change from Non-Launch Mode Period Operations to Pre-launch: We observed a significant MA investment allocation increase in three areas during pre-launch process: Field-Based Medical Teams, Thought Leader Management and Scientific Communications and Publications. METHODOLOGY This study engaged 28 executives from 24 leading life sciences companies. Segmentation analysis was key to examining trends and effective practices.

 


 
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