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Benchmarking and Quality Best Practices

Best Practices, LLC has conducted extensive research in the field of Benchmarking and Quality. Browse through and sample our published Benchmarking and Quality research in the topics below:


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Medical Affairs Launch Support: Activities and Thought Leader TargetingThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from " Medical Affairs Launch Support: Activities and Thought Leader Targeting" STUDY OVERVIEW The Medical Affairs function plays a significant role in product launch. There are a range of launch activities that involve the Medical Affairs function, pre-launch and at launch. One area that is recognized as critical is identification and communication with thought leaders. Other aspects are early stage thought leader identification, thought leader segmentation, and medical science liaison (MSL) interactions with thought leaders. Best Practices, LLC undertook this benchmarking study to identify launch activities that Medical Affairs is currently involved with for product launches. In addition, the study includes metrics and insights around thought leader segmentation and MSL coverage. This study will serve as a benchmark for Medical Affairs leaders in creating value-based and science-driven launch strategies. NOTE: This study has three segments - Product’s Projected Peak Annual Revenue, Targeted Physicians and Product’s Launch Year. KEY TOPICS Medical Affair’s Role in Launch Activities Thought Leader Tiering Thought Leader Targeting and MSL Coverage SAMPLE KEY METRICS Medical Affairs’ Role in Listed Activities During Pre-launch and Launch Phase Thought Leader Tiering Criteria Before and After Launch Criteria Used to Segment Thought Leaders During Pre-launch Number of Thought Leaders Targeted During Pre-launch and Post-Launch Phase Number of Medical Science Liaisons (MSLs) Employed During Pre-launch and Post-Launch Phase Number of Thought Leaders Per Medical Science Liaison Average Thought Leaders Per Medical Science Liaison SAMPLE KEY FINDING Thought Leader Tiering: More than half of the benchmark class use five criteria during both pre-launch and post-launch while segmenting their TLs: Therapeutic Area, TLs’ Experience, TLs’ Influence Network, TLs’ Expertise, TLs’ Scientific Publications. In addition, majority of the benchmark class use TLs’ Patient Demographics during pre- as opposed to post-launch. METHODOLOGY This study engaged 28 executives from 24 leading life sciences companies. Segmentation analysis was key to examining trends and effective practices. Segments are based on three criteria: Projected Peak Annual Revenue of the product, Targeted Physicians for the product, Launch Year of the product.

Medical Affairs Launch Support: Budget and Activity AllocationThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from " Medical Affairs Launch Support: Budget and Activity Allocation" STUDY OVERVIEW The Medical Affairs function plays a significant role in product launch, especially as a direct link between key decision makers and the organization. Thus, a successful launch requires deep involvement of Medical Affairs. The success of Medical Affairs involvement in launch is tied, in part, to its resources. Without adequate funding, the Medical Affairs function is challenged to effectively execute all the different activities it is involved with in a new product launch. Best Practices, LLC undertook this benchmarking study to provide investment benchmarks for Medical Affairs launch support. Leading metrics and insights in the study include average launch investment for product support and Medical Affairs investment allocation. NOTE: Survey responses are segmented on three criteria - Product’s Projected Peak Annual Revenue, Targeted Physicians and Product’s Launch Year. KEY TOPICS Medical Affairs Launch Investment Medical Affairs Investment Allocation SAMPLE KEY METRICS Total Launch Investment for Each Product Supported Average Medical Affairs Launch Investment for Each Product Supported Total and Global Medical Affairs Launch Investment For Each Product Supported Percentage of Total Medical Affairs Launch Investment Allocated to Various Activities Percentage of Total Medical Affairs Launch Investment Allocated to Various Medical Affairs Activities Geographic Span of Responsibility for Entire Benchmark Class SAMPLE KEY FINDING Change from Non-Launch Mode Period Operations to Pre-launch: We observed a significant MA investment allocation increase in three areas during pre-launch process: Field-Based Medical Teams, Thought Leader Management and Scientific Communications and Publications. METHODOLOGY This study engaged 28 executives from 24 leading life sciences companies. Segmentation analysis was key to examining trends and effective practices.

Benchmarking Medical Device Quality 2014-15: Inspection and Production ActivitiesThis document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to review a complimentary excerpt from "Benchmarking Medical Device Quality 2014-15: Inspection and Production" STUDY OVERVIEW Medical device companies must produce quality products and meet compliance standards. Understanding how to balance these goals is challenging, especially with the ever-changing regulatory landscape. Undoubtedly, the quality function plays a significant role in ensuring that its organization meets these goals efficiently and effectively. Best Practices, LLC undertook this study to help quality leaders better understand inspection and compliance activities within the quality function. The study includes metrics around the level of ownership the quality function has for key inspection/production activities, the extent of inspection/production quality activities performed in low-wage markets, and supplier and software issues related to inspection and production activities. Research findings provide evidence-based benchmarks around these issues so quality leaders can compare their efforts with industry peers. This study contains a Large Company Segment (LCS) that is made up of 11 companies. KEY TOPICS Inspection/Production Activities Working with Suppliers Software Management Issue KEY METRICS Scope of Responsibility of the Quality Organization in Inspection/Production Process for Isolating Critical to Quality Parameters Inspection/Production Quality Assurance Activities Conducted at Company Sites in Low-Wage Markets Inspection/Production Quality Assurance Activities Conducted by Third-Party Vendors in Low-Wage Markets Location of Toxicology/Biocompatibility Internal Inspections Number of Active Clinical Trials Active Clinical Trials to Internal Clinical Trial Audits Number of Audits at Investigational Clinical Sites Direct Material Suppliers Per $100 Millions In Revenue Percent Incoming Batches Requiring Detailed Inspections Off-Floor Lab Testing of Production Batches Metrics Used to Assess Supply Chain Risk Effectiveness of Production Risk Metrics Document Types Reviewed by Software Quality Assurance Groups Owning Software Validation Activity SAMPLE KEY FINDINGS Compliance Leads Top Challenges: The benchmark class identified regulatory issues or compliance (24%) operations/processes/structures (24%), and talent management issues (16%) as the top three types of industry challenges facing them in the coming 12 to 24 months. METHODOLOGY Best Practices, LLC designed and deployed a custom benchmarking survey to executives at 21 leading Medical Device companies. This study has two segments: Total Benchmark Class (TBC) made up of 21 companies and a Large Company Segment (LCS) that is made up of 11 companies.

 


 
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