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Customer Service > Call Centers > Call Center Human Resources > Call Center Recruitment and Selection > Screening Candidates
Screening Candidates Research

Successful Hiring Strategies for Service-to-Sales Call Centers 
Non-members: Click here to sign-up for a complimentary tour of "Successful Hiring Strategies for Service-to-Sales Call Centers" Study Overview: Companies converting call centers from service-only to service-and-sales functions often discover they must find and tap new talent pools to successfully fill sales roles... (ID 4879)
Companies Profiled: Intuit, Fleet Bank, Vodafone, UMB, more ...
Price: $372.00
Employ an Integrated Recruitment Process to Ensure Fit Between Applicant and Position 
Practices in this document include: Designing a thorough position profile to aid in selection and recruitment... (ID 2983)
Companies Profiled: Fidelity Investments
Price: $9.95
Employ a Multi-Stage Recruitment Process to Select Successful Employees 
To ensure that associates are well suited for the job, American Express employs a multi-phase selection process for recruitment... (ID 2961)
Companies Profiled: American Express
Price: $9.95

 


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