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Customer Service > Customer Loyalty Management > Customer Communication and Complaint Management > Customer Communications > Communication Improvements
Communication Improvements Research

Achieving Retail Banking "Customer Experience" Excellence 
Non-members: Click here to sign-up for a complimentary tour of "Achieving Retail Banking "Customer Experience" Excellence" Study Overview: Whether you're McDonalds, Starbucks or a Caribbean financial institution, the quest for customer service excellence is an overarching goal... (ID 4869)
Companies Profiled: Barbados National Bank Inc., Scotiabank, Royal Bank of Canada, RBTT Bank, more ...
Price: $386.95
Wholesaling Strategy: Maximizing Customer Satisfaction 
Anticipate and proactively meet customer demands. In response to increased customer demand for flexibility, LG&E Energy Marketing has instituted a 24-hour realtime electricity trading operation... (ID 3710)
Companies Profiled: LG&E Energy, other benchmark partners
Price: $9.95

 


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