Best Practices, LLC Home
View Cart Search the Site Contact Best Practices, LLC Press Room of Best Practices, LLC
ABOUT US RESEARCH & CONSULTING BENCHMARKING REPORTS BEST PRACTICE DATABASE RESEARCH & ADVISORY SERVICES BEST PRACTICES EXCELLENCE SERVICES
Advanced Search
Wizards and Analytics Search
Simple Search
By Subject Area
Customer Service > Customer Service Measurement > Customer Satisfaction Management > Surveys > Internal Customer Service Survey Responses
Internal Customer Service Survey Responses Research

Organize Customer Interaction by Specific Characteristics 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2692)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Designate a Single Point of Contact for Each Customer 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2690)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Simplify the Resolution Process for Incomplete Forms 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2688)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Take the Leadership Role in Customer Follow-Up to Deliver Service Excellence through Assistance and Other Services 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2687)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Make Forms and Other Materials Available Through Multiple Channels 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2686)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Utilize Standard-Form Mailings as Cross-Selling Opportunities 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2685)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Differentiate Required Signature Types with Respect to Form Type, Action, and/or Request 
In 1997, Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2683)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Include Customer Specific Information on All Forms 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2682)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Focus Marketing Efforts and Resources on Cross-Selling Products to Customers 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2638)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Conduct Regular Customer Surveys to Determine Future Buying Behavior As Well As Past Service Experience 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2637)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Link Customer Satisfaction Measurements with Customer Repurchase Statistics 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2636)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Regularly Monitor the Effectiveness of the Recommendations Given to Customers 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2635)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Measure and Monitor the Knowledge Level of Customer Service, Counseling and Sales Staff to Drive Continuous Improvement 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2634)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Assign Specialized Sales and Service Staff to Segmented Customer Groups to Meet Unique Needs 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2632)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Employ Multiple Channels and Approaches to Help Customers Make Important Choices 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2631)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Provide Online Services that Enable Customers to Access Information, Conduct Research, and Process Transactions (1997) 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2630)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Employ Integrated Tools and Methods to Translate Customer Preferences into Advice and Recommendations that Fulfill Customers' Needs and Goals 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2629)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Support the Costs of Providing Recommendations and Counseling with Different Types of Payment Plans 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2628)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Provide Multiple Channels for Customers to Access Personal Counseling 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2627)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Optimize the Availability of Personal Investment Counseling 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2626)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95
Develop Integrated Methods to Provide Customers Value-Added Advice and Recommendations 
Best Practices, LLC undertook a multi-industry study to explore Integrated Customer Service in companies that have demonstrated effective operating practices and winning strategies in this area... (ID 2625)
Companies Profiled: DaimlerChrysler, Massachusetts General Hospital, Public Employees' Retirement Association, HFS Mobility Services, more ...
Price: $9.95

 


All contents copyright © 1999-2012 Best Practices, LLC 6350 Quadrangle Drive, Chapel Hill, NC 27517 USA (919) 403-0251.
Site Map | Please see our Terms and Conditions of Use and Privacy Policy.

This site is optimized for 4.0 and higher versions of Microsoft Internet Explorer and Netscape Navigator.
If you experience difficulties using our e-commerce system, please check your browser version and our FAQs.