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Human Resources > Employee Development and Training > Formal Training > Evaluation
Evaluation Research

Measuring Call Center Sales Performance 
Non-members: Click here to sign-up for a complimentary tour of "Measuring Call Center Sales Performance" Study Overview Measuring sales performance and especially, integrating Process Excellence & Six Sigma into day-to-day sales operations is a challenge all organizations face... (ID 4748)
Companies Profiled: Aboitiz Transport System, Ergotron, Energex, First Premier Bankcard, more ...
Price: $1044.00
Managing Sales Training to Accelerate Speed to Productivity 
Study Overview Though effective sales training is a valuable investment, it is being cut back out of economic necessity... (ID 4732)
Companies Profiled: Abbott Laboratories, Allergan, ALTANA Pharmaceuticals, Anthem, more ...
Price: $2495.00
Accelerating the Pre-Employment Phase for Prospective Hires 
Study Overview Many companies find that the span of activities between offer acceptance and first day on the job is the most difficult to manage segment of the time-to-start continuum... (ID 4605)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $298.95
Fostering Workforce Diversity and Compliance with Federal Hiring Regulations 
Study Overview Leading staffing organizations employ a wide array of proactive policies and process steps to meet federal diversity requirements... (ID 4604)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $304.95
Developing a High Quality Talent Pool 
Study Overview Talent pool management plays a critical role in staffing efficiency and effectiveness... (ID 4603)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $442.95
Campus Recruiting: Managing University Relations 
Study Overview Managing interactions with universities is a key strategic concern for staffing organizations... (ID 4602)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $302.24
Optimizing Recruitment and Requisition Processes 
Study Overview Many staffing organizations seek to learn how other companies improve process efficiency by managing requisitions for quality and applicant screening... (ID 4600)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $221.95
Managing the Staffing Process Effectively 
Study Overview Staffing organizations must conduct intensive planning and management of the recruiting process to fill positions quickly and control staffing costs... (ID 4599)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $753.95
Staffing Organizations: Performance Statistics and Analysis 
Study Overview Staffing managers of large technology-based companies must streamline their operations so that they are both cost-effective and capable of finding the best talent quickly... (ID 4597)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $932.95
Key Factors in High-Performance Staffing 
Study Overview Technology-based companies typically must recruit and select highly qualified candidates for hundreds or thousands of technical positions each year... (ID 4596)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $245.95
Developing High-Performing Market Research Staff 
Non-Members: To download a complimentary sample page from this report, please click here... (ID 4588)
Companies Profiled: AstraZeneca, Sanofi-aventis, Zurich North American, Towers Perrin, more ...
Price: $632.95
Leadership Development and Succession Planning: Meeting Proceedings 
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www3... (ID 4577)
Companies Profiled: IBM, Best Practices LLC, University of Texas, QUALCOMM, more ...
Price: $574.95
Benchmarking Corporate Diversity & Inclusion Programs: Measuring Program Effectiveness 
This 37-slide document contains an analysis of how world-class organizations measure the effectiveness of their diversity & inclusion programs... (ID 4493)
Companies Profiled: AEP, Sanofi-aventis, Constellation Technology, Alliance Residential Management, more ...
Price: $824.95
Quality Education: Effective Intra-company Training Tactics 
This document reveals how quality executives ensure that all employees understand quality standards and are prepared to deliver products that consistently meets or exceeds those standards... (ID 4434)
Companies Profiled: 3M, Sanofi-aventis, ILC Dover, Masterfoods, more ...
Price: $824.95
Integrating Audit & Improvement Efforts 
This report offers examples of how to establish distinct auditor positions to build expertise in specific types of auditing activities; how to establish volunteer and guest auditor positions to broaden the number of quality employees exposed to auditing tasts; how to require auditors to track corrective actions identifying trends and preventive measures to establish a proactive approach to quality; and other techniques of integrating audit and improvement efforts... (ID 4376)
Companies Profiled: Alcon, Abbott, GlaxoSmithKline , Johnson & Johnson, more ...
Price: $574.95
Measuring Employee Well-Being: Process Map 
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Employee Well-Being for the companies profiled... (ID 4247)
Companies Profiled: Verizon, Corning, FedEx, U.S. Department of Transportation, more ...
Price: $9.95
Employ Rewards & Recognition to Incent Collaborative Behavior -- Part 2 
Design a review process to align cross-unit team performance and behavior with corporate goals... (ID 3765)
Companies Profiled: Xerox, AT&T, Verizon, FedEx, more ...
Price: $9.95
Align Training Measures with Business Results 
KPMG Peat Marwick KPMG Peat Marwick recently reengineered its audit services process to clients. The reengineering of this core process required retraining for all line managers and associates... (ID 3311)
Companies Profiled: KPMG Peat Marwick, FedEx
Price: $9.95
Measure Employee Quality through Character Trait Analyses and Qualification Assessments 
Employ personality trait testing to better predict candidate strengths... (ID 3306)
Companies Profiled: USDOT, Ritz-Carlton, Anheuser Busch
Price: $9.95
Identify Key Productivity Measures for Employees 
Identify key ratios to measure revenue per employee KPMG Peat Marwick To measure employee productivity, KPMG tracks several ratios... (ID 3302)
Companies Profiled: KPMG Peat Marwick, USAA
Price: $9.95
Identify and Track Employee Involvement in the Organization 
Identify employee involvement measures & indicators GTE Directories GTE Directories employs comprehensive involvement measures for most key company programs... (ID 3300)
Companies Profiled: Verizon, USAA, FedEx, KPMG Peat Marwick, more ...
Price: $9.95

 


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