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Human Resources > HR Mission, Strategy, and Structure > Department Structure and Operation > Organization
Organization Research

Structuring for Optimal Call Center Service-to-Sales Performance 
Non-members: Click here to sign-up for a complimentary tour of "Structuring for Optimal Call Center Service-to-Sales Performance Click here to down load Study Excerpt Study Overview: Organizations that have successfully developed a service-to-sales orientation in their call centers must continually review the efficiency of their organizational structure and make changes as required to accommodate new product and service introductions and to improve performance... (ID 4878)
Companies Profiled: Intuit, Fleet Bank, Vodafone, UMB, more ...
Price: $806.00
"Rightsizing" Administrative Support for Pharma Commercial Operations and Brand Teams 
Overview At many pharmaceutical and biotechnology companies, ongoing cuts in administrative staff headcount have begun to impact brand and product manager effectiveness... (ID 4875)
Companies Profiled: AstraZeneca, Sanofi-aventis, GlaxoSmithKline , Merck, more ...
Price: $824.00
Managing Health & Safety Organizations: Survey Data Analysis 
Study Overview Health & safety organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID 4608)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $1128.95
Managing Health & Safety Organizations - Research Highlights 
Study Overview Health & safety organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID 4606)
Companies Profiled: AEP, Duke Power, Bechtel, Bell Helicopter, more ...
Price: $566.95
Driving Pharma R&D Quality Excellence: Key Findings, Top Challenges and Lessons Learned 
Study Overview Leading pharmaceutical companies seek to achieve and maintain world-class excellence in all aspects of pharmaceutical quality from research and development to manufacturing... (ID 4594)
Companies Profiled: Bristol-Myers Squibb, Sanofi-aventis, Abbott Laboratories, Amgen, more ...
Price: $492.95
Pharma R&D Structures, Activities & Responsibilities: Benchmark Interviews 
Study Overview R&D Quality organizations face universal challenges such as navigating global regulatory and cultural differences, correcting staffing shortfalls and communicating the importance of regulatory compliance within R&D... (ID 4592)
Companies Profiled: Wyeth, Sanofi-aventis, Lilly, Amgen, more ...
Price: $746.95
The R&D Quality Function: Staffing and Structure Metrics 
Study Overview R&D quality functions within pharmaceutical companies do not always have access to information about how they stack up against peer functions in other companies... (ID 4591)
Companies Profiled: Wyeth, Sanofi-aventis, Medarex, Mayne, more ...
Price: $1294.95
Benchmarking the Change Management and Organizational Effectiveness Function: Assessing Effective Operational Tactics 
This document examines how companies have incorporated Change Management / Organizational Effectiveness workgroups into their organizations in several areas: Dedicated / Full Time Groups, Staffing Levels, Staff Training / Certification, Work group Centralization, and Employee Function... (ID 4414)
Companies Profiled: Infosys, Korry Electronics, Raytheon, Thomson, more ...
Price: $401.95
Stretching HR Resources through Empowerment 
The majority of employees at a company report directly to line managers, meaning these supervisors largely impact a worker’s overall workplace experience... (ID 4155)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $22.95
Optimizing Human Resources Organizations: Managing Staffing, Roles and Budgets: Lessons Learned 
This document contains a matrix with the top three lessons learned for managing Human Resources’ staffing, roles and budgets... (ID 4154)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $9.95

 


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