|Human Resources Best Practices
Best Practices, LLC has conducted extensive research in the field of Human Resources. Browse through and sample our published Human Resources research in the topics below:
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|Federal Express, General Electric: Spotlight on Employee Development and Retention|
Federal Express (Baldrige Winner)
Plan for Career Development & Education
Develop a Career Plan for Each Employee:
Federal Express employs extensive certification procedures — which must be
annually updated and renewed — to ensure competency in critical skill areas for
all line jobs and management positions. Indeed, customer contact employees go
through testing every six months to ensure their skills meet minimum acceptable
requirements. Through these certification procedures, FedEx can keep
up-to-date tabs on individual employee skill levels and identify areas where
large-scale training needs are not being met.
Provide Various Training Options to Meet Diverse Needs:
Federal Express is a recognized world leader in training. The company's
extensive education and development programs include computer-based training,
satellite broad-cast training, and staff-conducted training. FedEx excels in
the area of cost, effectively delivering training to a massive work force in
many locations operating 24 hours each day ...
Marketer Career Path Excellence Benchmarks: Nurturing Core Marketing Skills & Competencies and Adopting an Experience-Based Development Approach
Non-members: Click here to review a complimentary excerpt from “Marketer Career Path Excellence Benchmarks: Nurturing Core Marketing Skills & Competencies and Adopting an Experience-Based Development Approach”
The biopharmaceutical industry has witnessed drastic changes in recent years, causing major shifts in how organizations position their treatments and approach market entry. Therefore, it is critical that biopharmaceutical organizations develop effective training and development programs for their marketers to meet the dynamic business needs of the future.
Best Practices, LLC undertook benchmarking research to identify critical marketer training and development approaches at biopharmaceutical companies. In particular, this study probes key skills, competencies, training curriculum and content, common language, role rotations and must-have tools for forging high-impact marketing professionals.
Marketing, commercial, and training and development leaders can use this study to identify and promote the critical skills and experiences needed among marketing personnel to succeed and grow in key roles.
I. Marketer Training Excellence:
Core skills and competencies
Program funding, management and maturity
II. Ongoing Marketer Development:
Standard tools and common language
How would you rate the maturity of your current marketer training and development program?
How important is it to train marketers on listed competency areas?
How successful has your organization been in using listed sources to build an effective marketing training curriculum?
What criteria do you use in selecting employees for participation in ongoing (i.e., post-training) marketing development programs?
What marketer job levels are targeted either for initial training and ongoing development programs?
In creating a rotation plan, how critical is it to expose marketers to listed business streams, projects and activities to maximize development and forge future leaders?
How effective are the listed approaches in developing individual marketer capability and enabling career path growth? (Please rank)
SAMPLE KEY FINDINGS
Integrate role rotations to promote development: Role rotations are a critical means of ensuring diverse marketing experiences. Nearly half of companies manage rotations strategically: 24% of companies rotate all marketers to promote growth and development, while another 24% target high-potential marketers for rotation. Currently, 29% of companies do not use any form of role rotation.
Best Practices, LLC engaged 22 executives, directors and managers from 18 leading biopharmaceutical companies through a benchmarking survey instrument. More than 50% of research participants serve at the level of director or above.
Formulate Both Short-Term and Long-Term Goals to Facilitate Human Resources Excellence
This document looks at AT&T's human resources management process. Using a four pronged approach — competencies, organizational effectiveness, performance, people — AT&T drives HR excellence through both short and long-term goals. These short-term and long-term goals are outlined in the table below.