Human Resources Best Practices
Best Practices, LLC has conducted extensive research in the field of Human Resources. Browse through and sample our published Human Resources research in the topics below:
| |  | Empower Call Center Employees to Foster Individual Ownership, Teamwork, and Improved Overall Performance
Practices in this document include: Assigning responsibilities to work groups to enable workers to foster individual ownership, team work and improved overall performance. Empowering employees to approve product or shipment returns. Empowering CSRs to manage themselves through self-scheduling and intra-team negotiations.
A Multi-Level Approach to HR Decisions
Executives possess expertise and experience gained through years of work in their chosen functional areas, but they often lack a direct perspective on employee needs and attitudes. Several benchmark partners form multi–level and cross–functional teams to address issues that will affect a broad spectrum of employees. This approach increases employee buy–in for changes and ensures programs align with employee needs. This document contains a practice related to organizing multi–level HR committees as well as some information on multi–level succession planning.
Succession Planning Research Bundle 
A detailed look at effective management practices in succession planning at leading corporations. This document bundles several other database documents, including 4092, 3254, 3264, 3262, 3261, 3253, 3252, 4341 – spanning multiple research initiatives from Best Practices LLC. Topics covered include analysis of leadership attribute profiling, succession candidate identification, training and mentoring, and career path definition and planning. Additionally, this document includes key matrices for leadership competencies and development programs. The information in this document will help readers identify key strengths and improvement areas in succession planning and leadership program management.
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