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Knowledge Management > Identifying and Capturing Knowledge > Prioritizing information based on value
Prioritizing information based on value Research

Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements 
Non-members: Click here to review a complimentary excerpt from "Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improv... (ID 5144)
Companies Profiled: 3M, Abbott Laboratories, Amway Global, Agilent Technologies, more ...
Price: $3550.00   Free Excerpt Available
Customer Service Research Bundle 
NonMembers: Click on the following link to download a Complimentary Excerpt of the findings available in the Customer Service Research Bundle: http://www3... (ID 4508)
Companies Profiled: 3M, Aliant Telecom, American Airlines, Appleseeds, more ...
Price: $1329.95
The Value of Benchmarking in An Uncertain Economy 
Benchmarking is not a luxury; it's an activity that is useful in all economic climates... (ID 4442)
Price: $574.95
Benchmarking Lite 
Benchmarking does not have to be a drawn out process or entail the cooperation of many companies... (ID 4441)
Companies Profiled: GM, Intel, Raytheon, Prudential, more ...
Price: $338.95
Capturing and Using Customer Insights: Survey Results 
This 62-slide presentation reveals the survey results of 57 companies across the world on how they capture and use customer insights... (ID 4437)
Companies Profiled: 3M, Appleseeds, Inc., Aliant Telecom, more ...
Price: $574.95

 


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