Benchmarking Research
"Best of the Best" Compilation of Scorecard Benchmarks and Strategic Planning Case Studies: Meeting Proceedings
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Non-members: Click here to sign-up for a complimentary tour of
"Best of the Best" Compilation of Scorecard Benchmarks and Strategic Planning Case
Studies: Meeting Proceedings
This 81-page compilation of scorecard benchmarks and strategic planning case studies contains the "best of the best" from different Global Benchmarking Council Meetings features the following case study three-page summaries with speaker profiles, quotes, charts, select slides and key findings:
Boeing: Evolving Toward a Strategy-Focused Organization Using the Balanced Scorecard
Eastman Kodak: Managing with a Balanced Scorecard
Texas Instruments: Achieving Balance in Creating Customer, Emloyee, and Shareholder Value
Bank of America: Tying Benchmarking to Corporate Strategy Using the Six Sigma DMAIC Process
Thomson: Holistic Performance Measurement Strategy
Zero Time Labs: Instant Customer Value Every Time All the Time
Gale Consulting: Measure and Manage Customer Value for Superior Business Results
Cardinal Health: Linking Performance and Profitability
Wells Fargo: Performance Measurement: Going from Good to Great
Johnson & Johnson: Cascading Scorecards
Star Gas Partners: Connecting Employee Engagement with Customer Loyalty
Freescale: Parallel Process for Employee Engagement and Customer Loyalty
Tennessee Valley Authority: Cultural Health Index and Employee Engagement
Texas Instruments: Driving Continuous Improvement
Metrus Group: The Dark Side of Employee Engagement: The Importance of Alignment
Verizon: Linking Employee Engagement with Productivity and Customer Satisfaction
GE Consumer Finance: Improving Operational Efficiency
Also included is research from a summary of a member roundtable discussion, "From Metrics and Scorecards to Budgets & Strategy" and a Best Practices, LLC presentation on the Service Profit Chain... (ID 4847)
Companies Profiled: Boeing, Zero Time Labs, LLC, Eastman Kodak, more ...
Price: $2494.00
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Competitive Intelligence Research Bundle
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Non-Members: To download a complimentary excerpt of this research bundle, please click here... (ID 4802)
Companies Profiled: Abbott Laboratories, 3M Company, Amgen, AstraZeneca, more ...
Price: $2113.00
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Pathways To Excellence: Trends in Lean and Six Sigma Research Bundle
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This bundle includes best practice case studies presented at the August 2005 Global Benchmarking Council (GBC) conference on Trends in Lean, Six Sigma & Process Excellence: From Early Adopters to Agile Innovators and three sample benchmarking studies conducted by members of Best Practices, LLC's Quality and Performance Forum... (ID 4843)
Companies Profiled: 3M, Avaya, Bank of America, Best Manufacturing Practices Center of Excellence, more ...
Price: $1574.25
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Best Practices in Developing the Benchmark Function
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Understand optimal structures for benchmarking, successful approaches to prioritizing research requests, methods for building buy-in for benchmarking as a concept and ways to track process improvements resulting from benchmarking efforts... (ID KM-39)
Companies Profiled: AstraZeneca, Eastman Kodak, PSEG, BT Group, more ...
Price: $1472.00 Free Excerpt Available
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Business Process Management: Identification, Documentation & Organization
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Non-members: Click here to sign-up for a complimentary tour of
"Business Process Management: Identification, Documentation & Organization"
Study Overview
No matter how much focus is placed on efficiency and how many management tools are deployed, companies that tackle improvement at the departmental or business line level will not achieve the same degree of success as companies that identify, organize and disseminate business process standardization throughout the organization... (ID 4777)
Companies Profiled: Adobe Systems, Northrop Grumman, FedEx, Solvay America, more ...
Price: $992.00
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Benchmarking Effective Program Management Offices
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Successful companies recognize the importance of providing effective Program Management Offices (PMOs) to oversee outsourced and co-sourced project contracts... (ID 4397)
Companies Profiled: AT&T, Verizon, NSTAR, 3Com, more ...
Price: $824.95
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Insurance Risk Management Departments
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Non-Members: To download a complimentary excerpt of this research, please click here... (ID 4897)
Companies Profiled: Abbott Laboratories, A-DEC, Nordic Ware, Yule Catto, more ...
Price: $762.00
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Driving Top Line Growth through Innovation in Sales and Marketing: Meeting Proceedings
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Non-members: Click here to download a complimentary excerpt of "Driving Top Line Growth through Innovation in Sales and Marketing: Meeting Proceedings"
Study Overview
As companies compete for customers and a larger share of the marketplace, driving top-line growth necessitates innovation and process improvements to ensure continued success... (ID 4907)
Companies Profiled: Johnson & Johnson Healthcare Systems, Sonoco, Openwave Systems, Wachovia, more ...
Price: $750.00
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