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Process Enhancement Research

Supply Chain Excellence Series: Improving the Bottom Line 
A timeless recipe for supply chain excellence this Best Practices, LLC’s series takes an in-depth look at how the world's leading companies successfully manage their supply base and supply chain functions... (ID POPS-217)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Advanced Micro Devices, Agilent Technologies, more ...
Price: $14740.00   Free Excerpt Available


Best Practices for Valuing Internal Consulting Organizations 
Many leading companies have developed and staffed an internal consulting organization for various reasons, but in times of economic adversity, as costs are scrutinized, the value of all functions within companies are being questioned... (ID POP-227)
Companies Profiled: Pharmaceuticals, 3M Company, Leggett & Platt, Colceramica, more ...
Price: $3700.00   Free Excerpt Available


Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements 
Complaint resolution groups fulfill a key role not just in resolving customer complaints involving service claims and other issues, but also in capturing critical customer feedback and data from which to drive quality and continuous improvement in the supply chain and throughout the organization... (ID PCS-210)
Companies Profiled: 3M, Abbott Laboratories, Amway Global, Agilent Technologies, more ...
Price: $3550.00   Free Excerpt Available


Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements 
Non-members: Click here to review a complimentary excerpt from "Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements" STUDY OVERVIEW Customer complaint groups have a difficult - and critical - job handling service claims while trying to maintain good customer relations... (ID 5144)
Companies Profiled: 3M, Abbott Laboratories, Amway Global, Agilent Technologies, more ...
Price: $3550.00   Free Excerpt Available


Supply Chain Management Best Practices 
This report gives supply chain managers data and tools to enable their companies to maximize productivity and enhance their ability to compete... (ID OP-87)
Companies Profiled: DaimlerChrysler, Dana Corporation, Dell Computer, Eastman Kodak, more ...
Price: $3180.00   Free Excerpt Available


Supply Chain Excellence Research Bundle: Peak Productivity and Profitability 
NonMembers: Click here to download a complimentary research excerpt: http://www3.best-in-class.com/re355.htm A comprehensive look at supply chain technology and performance issues... (ID 4515)
Companies Profiled: AlliedSignal, AT&T, Corning Telecom, DaimlerChrysler, more ...
Price: $1567.00


Managing the Supply Chain: Communicating Value to Key Constituencies 
Supply Chain organizations face the increasing difficulty to establish, deliver, and communicate business value to their internal and external customers... (ID POP-217)
Companies Profiled: Abbott Laboratories, NovoZymes, Agilent Technologies, The Advance Group, more ...
Price: $1320.00   Free Excerpt Available


Optimizing New Product Design & Development Using Reference Architecture 
Non-members: Click here to sign-up for a complimentary tour of "Optimizing New Product Design & Development Using Reference Architecture" STUDY OVERVIEW Across the board, organizations are attempting to optimize their product development efforts by minimizing non-value added activities... (ID 4989)
Companies Profiled: ALSTOM, Nichols Aluminum, Emerson Electric, Shriram Pistons & Rings , more ...
Price: $1143.00


Managing the Supply Chain: Communicating Value to Key Constituencies 
NonMembers: Click here to download a complimentary research excerpt from Managing the Supply Chain: Communicating Value to Key Constituencies, as well as sample research from: Improving the Quality Function: Driving Organizational Impact & Efficiency Identifying Cost Savings: Metrics for Corporate Financial Shared Services Study Overview In today’s fast changing, competitive and cost-driven market, supply chain organizations have to take every opportunity to lower cycle time, reduce uncertainties and stay current with market trends... (ID 4709)
Companies Profiled: Abbott Laboratories, NovoZymes, Agilent Technologies, The Advance Group, more ...
Price: $1100.00


Inventory and Cash Management and Supply Chain Productivity Initiatives 
STUDY OVERVIEW This 36-page document highlights inventory and cash management strategies as well as productivity initiatives in supply chain management at best-in-class companies... (ID 4384)
Companies Profiled: DaimlerChrysler, Johnson Diversey , Wal-Mart, Siemens, more ...
Price: $944.95


Supply Chain & the Impact of Quality Initiatives 
Quality projects including Six Sigma are being applied to the supply chain and with success... (ID 4540)
Companies Profiled: Bank of America, Damen Group, NT Philippines, Mayflower Vehicle Systems, more ...
Price: $824.95


Supply Chain Costs 
This 33-page pdf document contains metrics on overall supply chain costs, order management costs, inventory carrying costs, supply chain finance and planning costs, supply chain IT costs, and procurement department staffing and savings... (ID 4383)
Companies Profiled: DaimlerChrysler, Johnson Diversey , Wal-Mart, Siemens, more ...
Price: $787.95


Delivery Performance & Cycle Times in Supply Chain Management 
STUDY OVERVIEW This 28-page pdf document includes an analysis of delivery performance and cycle time metrics within the supply chain organizations of 27 leading companies... (ID 4382)
Companies Profiled: DaimlerChrysler, Johnson Diversey , Wal-Mart, Siemens, more ...
Price: $715.95


Relationship and Process Management Techniques that Strengthen the Supply Chain 
With supply chain representing up to 80 percent of cost structure, manufacturing companies are always looking for cost-slashing techniques in supply base management... (ID 4421)
Companies Profiled: Sun Microsystems, Sanofi-aventis, Delphi Energy & Engine Management Systems, Boeing, more ...
Price: $653.95


Trends in Process Excellence: Meeting Proceedings 
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www3... (ID 4781)
Companies Profiled: DuPont, Nationwide Insurance, Intrado, IBM
Price: $569.95


Order Management Practices that Enhance the Value Chain. 
Catalog and maintain supplier information on a real-time basis to improve the quality of purchasing decisions. Raytheon is the #3 aerospace and defense company in the US... (ID 3451)
Companies Profiled: Raytheon, Dana, Mason & Hanger, International Paper
Price: $9.95


Setting Supplier Standards 
Setting Supplier Standards Practices in this document include: Develop a comprehensive supplier quality program to improve the procurement process... (ID 3232)
Companies Profiled: Verizon, Raytheon, GlaxoSmithKline, Hamilton Standard, more ...
Price: $9.95


Supplier Performance Measurement -- Part 2 
Practices in this document include: Aligning supplier performance measurements with your company’s overall performance scorecard... (ID 3231)
Companies Profiled: Raytheon
Price: $9.95


Supplier Performance Measurement -- Part 1 
Practices in this document include: Employing multiple performance measures to manage procurement cost and quality... (ID 3230)
Companies Profiled: Bellcore, Bausch & Lomb, Marlow Industries, Tandem Computers, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 4 
Practices in this document include: Seeking process initiatives that improve hand-off efficiency and quality... (ID 3229)
Companies Profiled: Dell Computer, Allergan, Haagen-Dazs, DaimlerChrysler, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 3 
Practices in this document include: Transfering processes to suppliers to take full advantage of their strengths... (ID 3228)
Companies Profiled: Gilbarco, Sanofi-aventis, Degussa AG, ISP Europe, more ...
Price: $9.95


 


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