Lifetime Value of the Customer and Cross-Selling Research
Portfolio Optimization: Meeting Proceedings
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This report includes summaries from presentations delivered at the Q1 2003 meeting of Best Practices' Global Benchmarking Council... (ID 4416)
Companies Profiled: Eli Lilly, Peppers & Rogers, Devonshire International, Duke Energy, more ...
Price: $299.95
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Capture Customer Needs -- Part 3
| Capture and maintain comprehensive customer profiles to provide excellent
service... (ID 3346)
Companies Profiled: USAA, Citigroup, Fidelity Investments, Eastman Chemical
Price: $9.95
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Capture Customer Needs -- Part 2
| Different customer segments have different sets of needs and wants... (ID 3345)
Companies Profiled: Xerox, Citigroup, Fidelity Investments, Eastman Chemical
Price: FREE
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