Retaining and Growing Customers Research
|Best Practices for Customer-Focused Software Quality Assurance |
Non-members: Click here to download a complimentary excerpt of "Best Practices for Customer-Focused Software Quality Assurance"
Superior product quality is a key differentiator to gain repeat customers in the highly competitive software marketplace... (ID 5024) |
Companies Profiled: Motorola, Figure Retail Systems, BCS Information Systems, KLA Tencor, more ...
Price: $1600.00 Free Excerpt Available
|Marketing and Sales Strategies for Satisfying and Retaining Bank Customers |
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"Marketing and Sales Strategies for Satisfying and Retaining Bank Customers"
Caribbean retail financial institutions have learned that, just like in personal courtships, enticing trinkets and gimmicks are not the best approach for ensuring long-term banking customer relationships... (ID 4868) |
Companies Profiled: Barbados National Bank Inc., Scotiabank, Royal Bank of Canada, RBTT Bank, more ...
|Customer Satisfaction Survey Findings (sample) |
The goal of this study was to identify and better understand customer satisfaction metrics, as well as customer-focused policies, ractices and processes... (ID IBE-1) |
Companies Profiled: 29 Companies profiled