Customer Service Best Practices: Rewards and Loyalty Programs

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Customer Service > Customer Loyalty Management > Rewards and Loyalty Programs

Rewards and Loyalty Programs Research

Linking Employee Engagement and Customer Loyalty: Meeting Proceedings

OVERVIEW Customer satisfaction drives sales... (ID 4790)
Companies Profiled: Microsoft, Texas Instruments, 3M, Freescale, more ...
Price: $624.95

Managing Customer Relationships: Loyalty and Retention Programs

Based on a survey of 45 organizations, this 22-slide presentation identifies how companies manage customer relationships through retention and loyalty programs... (ID 4561)
Companies Profiled: ADP, BankOne, Rockwell Collins, Bell South, more ...
Price: $603.95

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