Best Practices, LLC Home
ABOUT US RESEARCH & CONSULTING BENCHMARKING REPORTS BEST PRACTICE DATABASE RESEARCH & ADVISORY SERVICES BEST PRACTICES EXCELLENCE SERVICES
Advanced Search
Wizards and Analytics Search
Simple Search
By Industry Focus
By Subject Area
Customer Service > Customer Service Strategies and Culture > Communications (internal)
Communications (internal) Research

Best Practices in Advancing Customer Marketing: Innovations in Engaging and Communicating with Health Care Providers, Patients, Payers and KOLs 
To overcome challenges in reaching all pharmaceutical customers today, savvy bio-pharmaceutical company leaders must embrace innovation in their marketing programs... (ID PSM-280)
Companies Profiled: EMD Serono, Molnlycke Healthcare, Boehringer Ingelheim, Glenmark, more ...
Price: $5000.00   Free Excerpt Available
Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements 
Complaint resolution groups fulfill a key role not just in resolving customer complaints involving service claims and other issues, but also in capturing critical customer feedback and data from which to drive quality and continuous improvement in the supply chain and throughout the organization... (ID PCS-210)
Companies Profiled: 3M, Abbott Laboratories, Amway Global, Agilent Technologies, more ...
Price: $3550.00   Free Excerpt Available
Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements 
Non-members: Click here to review a complimentary excerpt from "Customer Complaint Resolution Excellence: Capturing Insights to Drive Business Improvements" STUDY OVERVIEW Customer complaint groups have a difficult - and critical - job handling service claims while trying to maintain good customer relations... (ID 5144)
Companies Profiled: 3M, Abbott Laboratories, Amway Global, Agilent Technologies, more ...
Price: $3550.00   Free Excerpt Available
Internal Communication Excellence: Tactics Used by Biopharma Executives to Increase Organizational Effectiveness 
Non-members: Click here to review a complimentary excerpt from "Internal Communication Excellence: Tactics Used by Biopharma Executives to Increase Organizational Effectiveness" STUDY OVERVIEW Technological advances have dramatically increased the amount and frequency of communication in the pharmaceutical workplace - in particular Internal Communication... (ID 5174)
Companies Profiled: Abbott, Sanofi Pasteur, Gardner Assocites, Target Point ltd, more ...
Price: $3009.00   Free Excerpt Available
Internal Communication Excellence: Tactics to Increase Organizational Effectiveness 
Non-members: Click here to review a complimentary excerpt from "Internal Communication Excellence: Tactics to Increase Organizational Effectiveness" STUDY OVERVIEW Technological advances have dramatically increased the amount and frequency of communication in the workplace - in particular Internal Communication... (ID 5172)
Companies Profiled: Abbott, Sanofi Pasteur, Gardner Assocites, Target Point ltd, more ...
Price: $3009.00   Free Excerpt Available
Driving Sales through Customer Service: Meeting Proceedings 
OVERVIEW Change is inevitable... (ID 4625)
Companies Profiled: Sprint, Lands' End, Federated Department Stores, Dow Corning, more ...
Price: $500.00
Developing Overall Customer Service Communication Strategy 
Develop an overall communication strategy... (ID 3372)
Companies Profiled: Honeywell, AT&T, General Electric, Ford, more ...
Price: $9.95
Employ Executive Communications to Drive Customer Service Performance 
Best Practices, LLC undertook this multi-industry study on behalf of benchmark client... (ID 3371)
Companies Profiled: 3M, A.G. Edwards, Acipco, Alagasco, more ...
Price: $9.95
Communicating Effectively with the Entire Organization 
Create a common vision to guide organizational behavior... (ID 3368)
Companies Profiled: FedEx
Price: $9.95
Employ Diverse and Integrated Communication Methods to Keep Employees Well Informed -- Part 2 
Practices in this document include: Providing reps with regular product updates to facilitate customer response... (ID 3005)
Companies Profiled: Baxter, Toyota
Price: $9.95
Employ Diverse and Integrated Communication Methods to Keep Employees Well Informed -- Part 2 
Practices in this document include: Providing reps with regular product updates to facilitate customer response... (ID 3005)
Companies Profiled: Baxter, Toyota
Price: $9.95
Employ Diverse and Integrated Communication Methods to Keep Employees Well Informed -- Part 1 
Practices in this document include: Employing regular team meetings to share information, solve problems and reinforce the culture... (ID 2956)
Companies Profiled: Saturn
Price: $9.95
 


All contents copyright 1996--2012 Best Practices, LLC (919) 403-0251
Site Map | Read our Terms and Conditions of Use, Privacy Policy and Copyright Information.