Customer Service Culture Research
Capturing Practices that Delight Customers
|
NonMembers: Click here to download a complimentary research excerpt from Capturing Practices that Delight Customers... (ID 4411)
Companies Profiled: American Airlines, James A. Haley Veterans Hospital, Arrow Electronics, Standard Register Company, more ...
Price: $824.95
| |
Achieving Customer Service Excellence in High-Demand Hotel Service Environments
|
Non-members: Click here to sign-up for a complimentary tour of
"Achieving Customer Service Excellence in High-Demand Hotel Service Environments"
Study Overview
Customer service is the single most important element for the operational and financial success of hotels and resorts... (ID 4860)
Companies Profiled: The House Hotel, Colony Club Hotel, The New EdgeWater Hotel, Crystal Cove Hotel, more ...
Price: $406.15
| |
Creating Value through People, Process & Technology
|
At the fourth quarterly meeting in San Antonio, GBC members and guests discussed success stories and best practices in creating value through people, process and technology... (ID 4366)
Companies Profiled: Texas Instruments, Gale Consulting, Cisco Systems, FedEx, more ...
Price: $249.95
| |
| | |