Measurement Research
Retention Excellence: Measuring and Minimizing Turnover for Customer-facing Employees
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"Retention Excellence: Measuring and Minimizing Turnover fro Customer-facing Employees"
Study Overview
Executives managing hourly employees often face operational inefficiencies from high employee turnover... (ID 4784) Companies Profiled: Washington Mutual, Commerce Bank, Bank of America, Direct Wireless, more ... Price: $890.95
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Organizational Strategies for Improving Employee Morale
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Study Overview
Keeping high employee morale is essential for creating a viable workplace. As such, human resources executives struggle to keep their finger on the pulse of employee morale... (ID 4723) Companies Profiled: Abbott, Niederdorf Italia, Madame Tussauds, PMI, more ... Price: $750.00
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Survey Design and Administration
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Non-members: Click here to sign-up for a complimentary tour of
"Survey Design and Administration"
Study Overview
Efficient, effective measurement of employee commitment, engagement and satisfaction is a primary goal of human resources executives in all industries... (ID 4717) Companies Profiled: Bank of America, BMW Financial Services, First Data Corporation, Genentech, more ... Price: $401.95
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Measuring Leadership Quality and Traits
| Develop employee feedback systems
General Electric
GE evaluates its managers with a 360 degree review process... (ID 3299) Companies Profiled: General Electric, FedEx, Corning, USDOT Price: $9.95
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Develop an Integrated Employee Opinion Process to Involve Employees
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The Survey Feedback Action (SFA) program represents an effective “closed-loop” system to ensure that employee opinion survey results are widely considered, communicated, and used for identifying weak managers, forging an alliance between frontline employees and management, and driving improvement actions... (ID 3000) Companies Profiled: FedEx, State Farm Price: $9.95
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