Developing Measures Research
Measuring Call Center Sales Performance
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"Measuring Call Center Sales Performance"
Study Overview
Measuring sales performance and especially, integrating Process Excellence & Six Sigma into day-to-day sales operations is a challenge all organizations face... (ID 4748)
Companies Profiled: Aboitiz Transport System, Ergotron, Energex, First Premier Bankcard, more ...
Price: $1044.00
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Staffing Organizations: Performance Statistics and Analysis
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Study Overview
Staffing managers of large technology-based companies must streamline their operations so that they are both cost-effective and capable of finding the best talent quickly... (ID 4597)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $932.95
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Integrating Audit & Improvement Efforts
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This report offers examples of how to establish distinct auditor positions to build expertise in specific types of auditing activities; how to establish volunteer and guest auditor positions to broaden the number of quality employees exposed to auditing tasts; how to require auditors to track corrective actions identifying trends and preventive measures to establish a proactive approach to quality; and other techniques of integrating audit and improvement efforts... (ID 4376)
Companies Profiled: Alcon, Abbott, GlaxoSmithKline , Johnson & Johnson, more ...
Price: $574.95
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Developing a High Quality Talent Pool
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Study Overview
Talent pool management plays a critical role in staffing efficiency and effectiveness... (ID 4603)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $442.95
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Accelerating the Pre-Employment Phase for Prospective Hires
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Study Overview
Many companies find that the span of activities between offer acceptance and first day on the job is the most difficult to manage segment of the time-to-start continuum... (ID 4605)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $298.95
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Employee Performance Measures
| Practices in this document include: Developing a set of measures to track employee performance and satisfaction... (ID 3078)
Companies Profiled: Chemical Bank, Michigan Consolidated Gas, Merix, StorageTek, more ...
Price: $25.95
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Measuring Employee Well-Being: Process Map
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This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Employee Well-Being for the companies profiled... (ID 4247)
Companies Profiled: Verizon, Corning, FedEx, U.S. Department of Transportation, more ...
Price: $9.95
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Identify Key Productivity Measures for Employees
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Identify key ratios to measure revenue per employee
KPMG Peat Marwick
To measure employee productivity, KPMG tracks several ratios... (ID 3302)
Companies Profiled: KPMG Peat Marwick, USAA
Price: $9.95
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Performance Measurement and Succession Planning
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Performance Measurement and Succession Planning
Practices in this document include: Reward employees for successful progress on personal development plan by linking development and performance measures... (ID 3267)
Companies Profiled: GlaxoSmithKline, Novartis, Lucent Technologies, GE Capital, more ...
Price: $9.95
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Measuring Training Effectiveness
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Practices in this document include: Measuring training effectiveness to enable continuous improvement... (ID 3080)
Companies Profiled: Saturn, USAA, Fidelity Investments, Baxter Healthcare, more ...
Price: $9.95
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The Role of Leadership in Performance Management
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Practices in this document include: Expanding performance measures to reflect employee and customer satisfaction, as well as corporate goals... (ID 3079)
Companies Profiled: AT&T, Verizon, GlaxoSmithKline , FedEx
Price: $9.95
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Measuring Employee Well-Being: Process Map
| This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Employee Well-Being for the companies profiled... (ID 2496)
Companies Profiled: Verizon, Corning, FedEx, U.S. Department of Transportation, more ...
Price: $9.95
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