Business Operations Benchmarking Reports

Browse through our business operations benchmarking reports section.

Best Practices in Order Management
Improve your order-to-receipt process with tightly integrated order entry, processing, and forwarding. This Best Practices Benchmarking® Report examines the best practices in the area of order management. The class includes over 98 companies in 32 industries, several Malcolm Baldrige National Quality Award winners, and many of the most profitable, highly competitive companies in the world today.

Developing a Balanced Scorecard of Performance Measures
Develop a balanced scorecard to focus your company's performance improvement initiatives and quality programs. This Best Practices Benchmarking® Report analyzes the experiences, operating practices and winning strategies of a diverse group of companies that have successfully designed, developed and implemented a balanced scorecard of performance measures in order to facilitate strategy deployment.

Best Practices in Supply Base Management
Making improvements in supplier selection and relationship management can be an advantage in today's competitive marketplace. Such improvements result in better products, reduced costs, stronger supplier partnerships and more efficient business processes. This Best Practices Benchmarking® Report profiles various practices from more than 100 best-in-class companies. These organizations are leading the way in vendor selection, material selection, movement technology selection and implementation, and vendor relationship management and performance. Quantitative and qualitative data in this report include: delivery and quality performance, reduction of complaints, reduction of suppliers, decrease in material rejections and percentage of cost savings.


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