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Pharmaceutical Commercial Leaders Seek Global Benchmarks for More Informed Decision-Making

CHAPEL HILL, N.C. – May 21, 2012 – Savvy vice presidents and directors across all pharmaceutical commercial functions are searching now for best-in-class organizational structures, critical activities, proven processes, and investment benchmarks that ensure sustained growth across global markets.

“In today’s increasingly competitive health care environment, global leaders and managers need to have analysis from across the worldwide marketplace,” says Best Practices CEO, Chris Bogan. “Information from one country or region is not enough.”

To support pharmaceutical leaders tasked with global oversight of structuring, resourcing, and strategic planning, Best Practices, LLC launches Global Management Navigator within the Wizards & Analytics Search.

“The Global Management Navigator puts benchmarking research, insights and analysis from a worldwide perspective into leaders' hands and supports evidence-based and informed decision-making,” Bogan explains. The new Wizard searches the Best Practice Database for global benchmarks in a specified function, group, process or role.

For example, one often-searched health care area is “medical science liaisons,” a highly knowledgeable group who provide critical medical information to the practicing community on behalf of the companies that manufacture new medicines and/or devices. To demonstrate the power of the new search Wizards in the Best Practice Database Global Management Navigator using the popular search term "medical science liaisons," simply:

How to Use the Global Management Navigator:
  • Visit the Global Management Navigator at
  • In the fifth text box, insert the evolving role of “medical science liaisons” in quotations.
  • Click the “Search Now” button to the right of the text box.
  • Review the list of relevant documents in the Best Practice Database.
  • Click on the document titles of most interest, including the first hit “Medical Science Liaison Services Excellence: Managing Internal Activities and Providing Oversight.” (

Best Practice Database documents include benchmarks and insights gathered from quantitative and qualitative primary research with executives at pharmaceutical companies. Subscribers to the Best Practice Database have access to these primary research results to make informed decisions in their functional areas. Within the documents, charts, graphs, and process maps enable executives to assess resource levels, responsibility scope, and performance metrics of their function.

For more information on the Global Management Navigator or how to determine if your group is among the low performers or the best-in-class performers, contact us at 919.403.0251 or at

Best Practices, LLC is a leading benchmarking, consulting and advisory services firm serving biopharmaceutical and medical device companies worldwide.

Best Practices, LLC’s clients include the top 50 global healthcare companies. The firm conducts primary research and consulting using its comprehensive proprietary benchmarking tools and analysis. The operational insights, findings and analysis form the basis for our reports, database, and advisory services to support executives in commercial and R&D operations.

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