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Best Practices, LLC was founded in 1992 by a group of service professionals with roots at the Harvard Business School.
Our founder and CEO, Christopher Bogan, is the author of the influential book
Benchmarking for Best Practices: Winning through Innovative Adaptation, published by McGraw-Hill.
Our dedicated team of experts offers extensive experience in the application of continuous-improvement and
best-practice benchmarking strategies across functions, industries and geographies.