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ADVISORY BOARD




Johnson & Johnson Health Care Systems Inc.
Susan Couture
Vice President, US Region Customer Services
Biography
Sanofi Aventis
Kenneth Gordon
Senior Manager, Field Communications
Biography






Teradata Corporation
Ron Swift
Vice President, Cross Industry Solutions
Biography



Pfizer US Pharmaceuticals
Steve Rynkowski
Senior Director
Biography


WR Grace
John Pelton
Director of Corporate Productivity
Biography
Vistakon, Johnson & Johnson Vision Care Inc
Hank Brigman
Director Customer Experience
Biography






Centerpoint Energy
Beverly Braden
Manager of Benchmarking
Biography
Intuit Inc.
David Conn
Senior Program Manager – Global Technical Support
Biography




PSEG
Joseph Martucci
Performance Leader
Biography
Motorola
Bob Yacobellis
Senior Director of Process, Quality, & Metrics
Biography



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