Christopher Bogan

Best Practices, LLC was founded in 1992 by a group of service professionals with roots at the Harvard Business School. Our founder and CEO, Christopher Bogan, is the author of the influential book Benchmarking for Best Practices: Winning through Innovative Adaptation, published by McGraw-Hill.

We offer extensive project experience in the application of continuous-improvement and best-practice benchmarking strategies. Best Practices' expertise in the Best Practices Benchmarking^® field is enhanced by our own ongoing research, by our best practice database and by our active work and affiliations with subject-area experts in industry and academia.

Our Values and Mission

Our corporate credo is "People, Service, Learning, Profit." 

It truly defines how we approach our work and our relationships with each other. It is sometimes easy to make corporate credos and value statements sound trite or forced. We aren't trying to fool you or ourselves. After all, profit is clearly an end to our efforts -- we wouldn't be in business if it wasn't. However, there are many paths this organization could have chosen to make money, just as you will have many options to achieve the same goal.

Our company's labors are focused on helping organizations achieve world-class status in what they do. We work with a wide variety of organizations: large and small, private and public, for-profit and not-for-profit. The work is engaging and rewarding, because it leverages the resources of those that are "the best" in a given area, as well as our own abilities and ingenuity, to bring about change and improvement.

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