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March 2007 Research Alert
This month the Database team has been busy publishing research on a variety of topics including: Data Security, Medicare Part D, Corporate Library Services, and Records and Information Management. In addition, we've also published the Meeting Proceedings from our recent Global Benchmarking Council conference on Call Center Operations. And you can expect a strong publishing pipeline in the months to come--please see the list of Upcoming Research and Current Benchmark Studies below.
To receive these alerts via a monthly email, non-members can sign up to receive Research Alerts here.
Feel free to share this page with any colleague who may be interested in accessing any of this research or who would be a suitable benchmark partner for our Current Benchmark Studies.
Newly Added Research
Click on the link above or paste http://www3.best-in-class.com/de400.htm into your browser to view abstracts for any of these new titles. If you are not a member of the Database now, note that all purchases of research can be credited either to a larger report or to a membership in the Best Practice Database within 30 days.
- Protecting Corporate Assets: Securing Data & Proprietary Information (4945)
- Medicare Part D: Trends and Opportunities in Long Term Care Sales & Contracting Strategies (4942)
- Corporate Library Services: Benchmarks & Insights for Management Effectiveness (4946)
- Records and Information Management: Cost and Productivity Metrics (4947)
- Call Center Ops: Winning Strategies and Tactical Deployments for Success: Meeting Proceedings (4948)
Upcoming Studies
- Forms Management and Design (Publishing)
- Policy and Procedure Management (Publishing)
- Global Mobility: Keys to Domestic Program Success (Publishing)
- Global Mobility: Keys to International Program Success (Publishing)
- Global Staffing (Publishing)
- Worker's Compensation Excellence (Publishing)
- HR Services Excellence (Publishing)
- Employee Absenteeism (Publishing)
- Integrating Quality and Business Systems for High Performance (Analysis)
- Pharmaceutical Sales Force Communication (Analysis)
- Structuring the Competitive Intelligence Function (Analysis)
Current Surveys
Below are the current benchmarking surveys. Please click on the link or paste the following URL in your browser: http://www3.best-in-class.com/de382.htm to access and take any of our current research studies below.
- Enabling & Managing Innovative Environments in Organizations March 14
- Designing Metrics for Bottom-Line Impact March 23
- Benchmarks in Pharmaceutical Market Analytics: Understanding the Roles, Responsibilities, Service Levels and Structures that Drive Market Insights (to be launched by March 15) April 12
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