Optimizing Plant Operations and Maintenance Staffing, Roles and Budgets
Table of Contents
Executive Summary
• Study Background and Methodology
• Project Focus
• Critical Lessons Learned
• Benchmark Class
• Report Structure and Organization
• Next Steps
• Lessons Learned Matrix
Operations and Maintenance Survey Analysis
• Managing Operations and Maintenance Budgets
• Managing Operations and Maintenance Staffing/Manpower
Operations and Maintenance Roles and Responsibilities
• Measuring Operations and Maintenance Performance/Impact
• Best Practices in Operations and Maintenance Staffing, Roles and Budgets
• Measuring Operations and Maintenance Performance
• Managing Continuous Performance Improvement and Training
• Management Structures, Roles and Strategies
Operations and Maintenance Survey Results
Back to Main Report Page
List of Charts & Exhibits
Opting for Corporate Oversight
Lessons Learned & Key Trends Matrix
Total Corporate and Corporate Oversight Technical Support Budgets (2000)
Total Annual Technical Support Budgets
Total Technical Support Budgets (as % of revenue)
Corporate Oversight Technical Support Budgets
Corporate Oversight Technical Support Budgets (as % of revenue)
Total Corporate and Corporate Oversight Technical Support FTE Staffing Levels (2000)
Company-Wide Technical Support Staffing Levels
Corporate Oversight Technical Support Staffing Levels
Corporate Oversight Technical Support Staffing Levels (as % of total technical support FTEs)
Corporate-Level Technical Support Training Budget Practices
FTE Staffing Levels Allocated to Managing Corporate-Sponsored Technical Support Training
Number of Required Corporate-Sponsored Technical Support Training Hours (per year)
Policies and Materials Created by the Technical Support Function
Percent of Companies Tracking Performance Metrics at the Corporate Level
Plant Scorecard
Superior Maintenance Value for Process Industries
Key Performance Measure Process
Sample Intranet Operations & Maintenance Best Practice
Virtual Education Training Centers
Focus on Excellence Team Composition
Company 3’s World-Class Maintenance Approach
Company 1’s Incentive Compensation Program
Company 1’s Organizational Structure
Operations & Maintenance Survey Results
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