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Benchmarking for Best Practices: Winning through Innovative Adaptation


Pages: 312

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Benchmarking for Best Practices: Winning through Innovative Adaptation, Chris Bogan

ID: BK-1

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Hailed as "the new benchmark" for all those interested in benchmarking and best practice improvement. A leading authority on all things benchmarking, this book presents "a blueprint for innovation and breakthrough performance improvements".

With coverage of benchmarking in private and public sectors as well as detailed definitions to executive exercises, practical applications and valuable case examples of leading innovators such as AT&T, Federal Express, Johnson & Johnson, Microsoft and General Electric, this book serves as a comprehensive toolkit for benchmarking.

From best practice identification to innovative adaptation and successful implementation, "Benchmarking for Best Practices: Winning Through Innovative Adaptation" takes a holistic, detailed and systematic approach toward benchmarking. Specifically, this book enables executives to:

  • Sell benchmarking to all stakeholders, from front-line to senior management
  • Design a benchmarking approach geared for implementation success
  • Integrate benchmarking to power key corporate initiatives
  • Drive innovation through creative adoption of proven practices
  • Increase organizational agility through faster learning
  • Manage organizational best practice knowledge

This benchmarking book also highlights Best Practices, LLC's work and many of the client successes that have distinguished our organization as the leader in best practice performance improvement strategies.

"Benchmarking for Best Practices: Winning through Innovative Adaptation," is co-written by Christopher Bogan, Best Practices, LLC's President and CEO and Mike English, former Director of Quality Positioning for GTE Telephone Operations, a Malcolm Baldrige National Quality Award winner. 

About the Book

Chapters from Benchmarking for Best Practices: Winning Through Innovative Adaptation

Industries Profiled:

Companies Profiled:
Best Practices LLC

Table of Contents

  1. Benchmarking for Best Practices: Winning Through Innovative Adaptation
  2. Fast Learning Through Innovative Adaptation
  3. Benchmarks and Performance Measurement
  4. The Secrets of Successful Benchmarking
  5. Design for Implementation Success
  6. Integrating Benchmarking Into Your Organization
  7. Putting Benchmarking to Work in the Executive Office and Boardroom
  8. Benchmarking and Strategic Planning
  9. Benchmarking and Business Process Reengineering
  10. Benchmarking and Time-Based Competition
  11. Benchmarking and Change Management
  12. International Benchmarking
  13. Benchmarking in the Public Sector
  14. Managing Best Practice Knowledge
  15. Benchmarking and the Twenty-First-Century Organization

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