Best Practices in Employee Performance Management and Development
Table of Contents
Executive Summary
• Purpose
• Key Practice Findings
• Best Practice Blueprint for Excellence
• Methodology
• Research Benchmark Class
• Performance Management Project Map
Chapter I: New Hire Orientation and Training
• Process Model
• Practice Index
• Create and Deploy Corporate Values and Mission Statements
• Design Effective Orientation Programs
• Institute Headstart Training Programs
Chapter II: Career Path Definition
• Process Model
• Practice Index
• Develop Individual Career Plans
• Align Individual and Corporate Strategies
• Facilitate Employee Progress
Chapter III: Continuous Learning
• Process Model
• Practice Index
• Employ Formal Training Programs
• Focus on Competencies
• Coach and Nurture Employees
• Employ Continuous Feedback
• Incorporate Alternative Training Methods
Chapter IV: Measurement & Appraisal
• Process Model
• Practice Index
• Design and Implement an Integrated Appraisal Process
• Develop a Set of Critical Employee Measures
• Link Measurement to Individual and Corporate Goals
• Appendix
Chapter V: Advancement & Recognition
• Process Model
• Practice Index
• Link Compensation to Strategy and Goals
• Reward & Recognize Employees
• Advance & Develop Employees
Back to Main Report Page
List of Charts & Exhibits
Performance Management Model
Performance Management Process Map
Best Practice Project Map: Career Path Definition
Corning Training Model
Ames Rubber’s Career Development Model
Process Evaluation Feedback
Best Practice Project Map: Continuous Learning
AT&T Measurement Regime
Scaling Toward Teams At Motorola
Motorola Employees on Empowerment
Training Delivery Methods
DFM CD-ROM
Total Training Expenditure Per Employee
Best Practice Project Map: Measurement & Appraisal
Employee Measures By Company
USAA’s Human Resource Performance Measures
Appendix: A Sample from Eli Lilly’s MAPS Program
Best Practice Project Map: Advancement Recognition
AT&T UCS Chart for Tracking the Quality Pie
GTE Directories Recognition Systems
Monitoring Satisfaction with Advancement & Recognition Programs at Xerox
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