Business Transformation and Managing Change: Meeting Proceedings
This document provides a detailed overview of the August 2002 Global Benchmarking Council meeting, Business Transformation and Managing Change. Surveys conducted by Best Practices, LLC revealed progress in change management and room for long range planning. This meeting report captures key insights generated by the presentations and roundtable discussions. Companies exchanged ideas on innovative topics from fusing business with IT to experiential workshops to managing during mergers and acquisitions.
Featured Case Studies included the following:
- IBM shared its story of adopting a whole value chain and the success of quantifying change initiatives.
- PSE&G explained their use of benchmarking and power maps in gaining a competitive advantage in managing change.
- British Telecommunications plc introduced their methods of gaining internal consensus on change initiatives.
- HP demonstrated several experiential activities developed under their “Fast Start” post-merger integration workshops. They also emphasized activities that are part of a clear longer-term plan and follow-up.
- Intel explained the importance of “transition management” within the change process and enforcing a consistent approach to managing change.
- Raytheon recounted the challenges of merging companies with different cultures and the role of Six Sigma in managing change.
There are additional anecdotes, select slides, quotes, and recommended resources in the report.
For more information and to learn how to register for upcoming conferences, please visit Global Benchmarking Council.
GBC Conferences > 2002 > Aug 2002: Business Transformation and Managing Change
Industries Profiled:
Telecommunications; Electronics; Internet; High Tech; Manufacturing
Companies Profiled:
British Telecom; HP Financial; Intel; IBM; PSEG
Special Offer: If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call J.B. Barrow at 919-767-9229 if you have any questions.
|