Complimentary Excerpt: Using Quality to Improve the Customer Experience: Meeting Proceedings
To download the complimentary summary, simply click on the "Add to Cart" button to the right. The excerpt includes a list of member and guest companies in attendance, topics of interest covered, presenting companies and roundtable discussion notes from two sessions on Creating World-Class Customer Experiences: Successes, Failures and Insights from the Front Lines.
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Industries Profiled:
Consulting
Companies Profiled:
Best Practices LLC
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