Pharmaceutical; Health Care; High Tech; Manufacturing; Service; Medical Device; Consumer Products; Diagnostic; Electronics; Internet; Telecommunications
Abbott Laboratories; NovoZymes; Agilent Technologies; The Advance Group; Amylum Iberica SA; Baxter Healthcare; Bayer Healthcare; Becton Dickinson; Guidant; Eastman Kodak; Intel; Johnson & Johnson Healthcare Systems; IBM; Lucent Technologies; Medtronic; Merck; Mallinckrodt
This research originated from a Best Practices, LLC consulting project. It was conducted for a pharmaceutical client and was based on surveys with benchmark partners across industries.
Key topics include how best-in-class supply chain centers:
- Increase efficiency by setting accurate performance metrics for order management & distribution center operations
- Respond to market needs by leveraging new technology and driving automation in order management processes
- Ensure high satisfaction levels at business units, operating companies and external customers define, measure and communicate value effectively to internal and external customers