Manage the Call Center to Provide Customer Satisfaction

Research Info
ID: 2525
Price: $18.95
Words: 978
Features:
 
Delivery Format:
 Online
This document provides short glimpses into practices related to several call-center issues such as organization, complaint management, repairs and logistics.




Customer Service > Call Centers > Process Design and Management

Industries Profiled:
Electronics; Manufacturing

Companies Profiled:
General Electric

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