White Paper: Benchmarking Corporate Libraries: Resources and Staffing
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Best Practices, LLC recently undertook a benchmarking study to identify benchmarks for resources and staffing levels at 42 leading corporate libraries and information centers across industries. The study specifically investigates staffing level patterns and budgets for IT staff supporting library electronic resources.
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Industries Profiled:
Health Care; Pharmaceutical; Medical Device; Manufacturing; High Tech; Telecommunications; Defense; Professional Services; Energy; Aerospace; Financial Services; Biotech; Consumer Products; Internet; Technology; Computer Hardware; Computers; Media; Insurance; Diagnostic; Banking; Electronics
Companies Profiled:
Abbott; Becton Dickinson; Xerox; Verizon; United Defense; WMC Resources; Sprint; Rogers Corporation; Siemens; Raytheon; Quintiles; QUALCOMM; Pfizer; Owens Corning; Mellon; OCLC (Online Computer Library Center); Nestle; MITRE Corporation; McDonnell Investments; Lucent Technologies; Lockheed Martin; Land O'Lakes; Inc.; Hewlett-Packard; Fidelity Investments; Eastman Kodak; CNN; Colgate-Palmolive; Cigna; Carlson Companies; Bristol-Myers Squibb; Becton-Dickinson; Bayer; Bank of America; AT&T; Ashland Inc; Alliance Pipeline; Alcatel
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