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Benchmarking Approaches to Vehicle Fleet ManagementDirect access to this research is not included with your membership level.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.

Based on a survey of 40 organizations, this 12-slide presentation identifies how companies manage take-home vehicles for employees... (ID 4565)
Companies Profiled: Aecon Civil & Utilities Group, NiSource, Inc., British American Tobacco, more ...

$123.95

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Clinical Operations: Managing Research Grant RequestsDirect access to this research is not included with your membership level.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.

Based on a survey of eight leading pharmaceutical organizations, this 15-slide presentation examines how pharmaceutical companies manage unsolicited research grant requests from investigators... (ID 4553)
Companies Profiled: Amgen, Almirall, Solvay America, TTY Biopharm, more ...

$603.95

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Optimizing Software ProcurementDirect access to this research is not included with your membership level.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.

Non-members: Click here to sign-up for a complimentary tour of "Optimizing Software Procurement" Study Overview This study was conducted to compare ... (ID 4607)
Companies Profiled: Bell Canada, Spoornet, ICG, Stryker, more ...

$481.95

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Survey Design and AdministrationDirect access to this research is not included with your membership level.This document contains Metrics and Graphics.This document contains Metrics and Graphics.

Non-members: Click here to sign-up for a complimentary tour of "Survey Design and Administration" Study Overview Efficient, effective measurement o... (ID 4717)
Companies Profiled: Bank of America, BMW Financial Services, First Data Corporation, Genentech, more ...

$401.95

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Creating Efficient IT Departments: Measuring IT Resources and PerformanceDirect access to this research is not included with your membership level.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.

This presentation identifies companies' IT operations in several different operational areas... (ID 4415)
Companies Profiled: Deutsche Telekom, Pacific Life, Brigham Young University, Mason Electric Company, more ...

$453.95

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Customer Satisfaction Measurements in the Financial Services IndustryDirect access to this research is not included with your membership level.This document contains Metrics and Graphics.This document contains Metrics and Graphics.

Based on a survey of eight leading financial service organizations, this 20-page slide presentation examines how companies use and value customer satisfaction measurements... (ID 4542)
Companies Profiled: Wachovia, US Bank, Washington Mutual, JP Morgan Chase, more ...

$604.95

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Servicing Internal Customers: Using IVRS to Provide Service-to-Sales RepresentativesDirect access to this research is not included with your membership level.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.

This 18-slide presentation examines the use of IVRS to provide service to sales representatives... (ID 4506)
Companies Profiled: Bank One, AIG VALIC, MetLife, Ameritrade, more ...

$603.95

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Marketing Communications: Optimal Resources for Superior PerformanceDirect access to this research is not included with your membership level.This document contains Metrics and Graphics.This document contains Metrics and Graphics.

This 20-slide presentation analyzes the optimal resources needed for superior performance in marketing communications... (ID 4503)
Companies Profiled: BT Group, AMD, Ingram Micro Canada, Canon USA - Semiconductor Division, more ...

$604.95

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Benchmarking Effective Pricing StrategiesDirect access to this research is not included with your membership level.This document contains Metrics and Graphics.This document contains Metrics and Graphics.

This 18-slide presentation examines the different factors that are used in developing an effective pricing strategy... (ID 4504)
Companies Profiled: Bank of America, Johnson & Johsnon - Egypt, Blue Cross and Blue Shield of North Carolina, Merck Sharp & Dohme (MSD) China, more ...

$824.95

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Benchmarking Project Management: Performance Measurement, Processes and ToolsDirect access to this research is not included with your membership level.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.

Based on a survey of 20 organizations, this 22-slide presentation identifies how to understand project management operations at companies with renowned project management operations... (ID 4562)
Companies Profiled: Bank of America, ChevronTexaco, Bell South, Boeing, more ...

$603.95