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17/bestp/domrep.nsf/SearchNew?Searchview&Query=(FIELD%20publishdate%20%3E=%201/11/2007)%20AND%20(FIELD%20Cats%20CONTAINS%20Customer)%20AND%20(the)%20and%20(field%20ItemCatalog=DB)&SearchWV=1&SearchFuzzy=1&SearchOrder=1&Start=11&Count=10
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19Searchview&Query=(FIELD%20publishdate%20%3E=%201/11/2007)%20AND%20(FIELD%20Cats%20CONTAINS%20Customer)%20AND%20(the)%20and%20(field%20ItemCatalog=DB)&SearchWV=1&SearchFuzzy=1&SearchOrder=1&Start=11&Count=10
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25DB




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Measuring the Call Center Customer ExperienceDirect access to this research is not included with your membership level.This document contains Metrics.

Non-members: Click here to sign-up for a complimentary tour of "Measuring the Call Center Customer Experience" STUDY OVERVIEW Customer feedback d... (ID 4941)
Companies Profiled: Xerox, Misys International Banking Systems, Kronos, Irwin Industrial Tools, more ...

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Call Center Benchmarks: Driving Productivity, Effectiveness, Service and ExecutionDirect access to this research is not included with your membership level.This document contains Metrics and Graphics.This document contains Metrics and Graphics.

Organizations that provide support services for their products rely on call centers to deliver efficient and effective customer service to resolve any complaints and to work better with clients... (ID 5097)
Companies Profiled: 3M Pharmaceuticals, Abbott Laboratories, Allstate Insurance Company, BD, more ...