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Our Clients and Partners

Best Practices, LLC counts some of the world's most elite organizations among our clients and partners.  Large and small, public and private,  organizations in a wide variety of industries have experienced the value of best practice sharing and benchmarking through involvement with Best Practices, LLC. Whether it is a need to understand call center management, or a desire to evaluate alternative strategic planning methodologies, numerous organizations have seen bottom line results from learning through best practice analysis and adaptation. 

Go to our client list for: Financial Services, Hospitality, Manufacturing, Media, Oil and Chemical, Pharma, Biotech & Health Care, Retail, Technology, Telecom, Utilities and More...

Financial Services

  • American Express
  • Bank One
  • Capital One
  • Citigroup
  • GE Consumer Finance
  • JP Morgan Chase
  • KPMG
  • Merrill Lynch
  • MetLife
  • MONY
  • Morgan Stanley
  • Mortgage Bankers of America
  • Nationwide Insurance
  • Prudential
  • Smith Barney
  • T. Rowe Price
  • UBS
  • USAA
  • US Bank
  • Wachovia
  • Wells Fargo
  • Western Union

  • Marriott Hotels & Resorts
  • Ritz-Carlton
  • The Walt Disney Company

  • AlliedSignal
  • Boeing
  • Caterpillar
  • General Motors
  • Georgia-Pacific
  • Hewlett-Packard
  • Johnson Controls
  • Lexmark
  • Master Builders
  • Merix
  • Northrop Gruman
  • Raytheon
  • Sonoco
  • United Dominion Industries
  • Xerox

Oil and Chemical 
  • Amoco
  • BP
  • Chevron
  • DuPont
  • Exxon Mobil

Pharmaceutical, Biotech & Healthcare

  • Abbott Laboratories
  • Allergan
  • Amgen
  • Amylin
  • AstraZeneca
  • BASF
  • Baxter
  • Bayer
  • Biogen Idec
  • Boehringer Ingelheim
  • Bristol-Myers Squibb
  • Chiron
  • Eisai
  • Eli Lilly and Company
  • Forest Laboratories
  • Galderma
  • Genentech
  • GlaxoSmithKline
  • Hoffmann-La Roche
  • Janssen Pharmaceutica
  • Johnson & Johnson
  • Medtronic
  • Merck
  • Millennium Pharmaceuticals
  • Monsanto
  • Novartis
  • Novo Nordisk
  • Ortho Biotech
  • Pfizer
  • Philips Medical Systems
  • Purdue
  • Roche
  • Sankyo Pharma
  • Sanofii-Aventis
  • Shire Pharmaceuticals
  • Solvay Pharmaceuticals
  • Takeda
  • TAP Pharmaceuticals
  • Vertex Pharmaceuticals
  • Wyeth

  • Boston Globe
  • Chicago Tribune
  • New York Times Co.
  • Newspaper Association of America
  • Northwestern University's Newspaper Management Center
  • The Thomson Corp.

Consumer Goods

  • Brinker International
  • The Coca-Cola Company
  • Eastman Kodak
  • Federated Department Stores
  • Pitney Bowes
  • Polaroid

  • Cisco Systems
  • CSX Technology
  • Dell Computer
  • Electronic Data Systems
  • Fujitsu
  • Hewlett-Packard
  • IBM
  • KLA-Tencor
  • Ingram Micro
  • Intel
  • Intuit
  • J.D. Edwards
  • Lucent Technologies
  • Micron
  • Microsoft
  • NCR Corporation
  • NEC America
  • Sandoz Technology
  • SCT

  • AT&T
  • Bell Atlantic
  • Bell Canada
  • BellSouth
  • Media One
  • Motorola
  • Nortel Networks
  • Sprint
  • Siemens AG
  • Verizon

  • American Electric Power
  • CenterPoint Energy
  • Duke Energy
  • Florida Power & Light
  • Leeson Electric Corporation
  • LG&E Energy
  • Mirant
  • Progress Energy
  • PSE&G
  • Sacramento Municipal District
    Southern Company
  • TVA

  • Association of Internal Management Consultants
  • Federal Express
  • Harvard University's John F. Kennedy School of Government
  • International Monetary Fund
  • Mallinckrodt
  • Philip Morris International
  • Southeastern Freight Lines
  • The Executive Committee
  • U.S. Department of the Treasury
  • U.S. Department of Veterans Affairs
What Clients Say...

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"Over my many years in business, I have had the opportunity to work with more than a few consultants. The Best Practices team has been fantastic! We have been impressed with their professionalism, responsiveness and willingness to help us succeed. Their folks have always had a "can do" attitude. We are very grateful for their support and we certainly look forward to a long and rewarding relationship." -- Jeanne Lyon, Vice President, Human Resources, Roche

"When it comes to value in benchmarking, your company is number one in my book. You combine experience, expertise and creativity to help your customers achieve success." -- Stuart Haggard, Former Benchmarking Champion, United States Department of Veterans Affairs

"Few folks have mastered the fine art of filtering useful wisdom out of oceans of hype... Best Practices LLC has been spotting fruitful best practices since 1992. " -- Inc. Magazine, July 2001

"You deliver high quality research -- rich with insights and analysis -- and through your team of experts and individual account managers, you provided a support process that helped us achieve the desired results. Great job to your entire Best Practices team!" -- Joe Martucci, Performance Measurement Leader, PSE&G Delivery Asset Management 

"Best Practices, LLC's contact databases and knowledge of Who's Who in the world of performance excellence helped us shave valuable time off our fast-turn-around benchmarking project." -- Joe Hill, Benchmarking Coordinator, Equiva

"Best Practices, LLC has been great to work with compared to other consultants I've used. You listen well and deliver with minimal interruption to the P&U staff." -- Kelly Hogarth, Sales Director, Pharmacia

"Your research was very thorough and effective... very well done, especially given the short turnaround time." -- Pam Weir, Director, Marketing Operation, Bayer Corporation

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