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Research Samples

Pharmaceutical Budget Health Check - Research & Consulting 
To ensure organizational health and competitiveness, companies must continually identify optimal resource levels for their operations... (ID WP-28)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Amgen, AstraZeneca, more ...
Price: Free Download

Measuring and Communicating Organizational Value for the Quality Function 
Return to Quality Management Research and Consulting homepage Best Practices, LLC has conducted extensive research in several areas of quality function structures, staffing and execution... (ID WP-40)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: Free Download

Supply Chain Optimization White Paper 
Best Practices, LLC has conducted extensive research in several areas of supply chain optimization... (ID WP-39)
Companies Profiled: Over 75 companies
Price: Free Download

Human Resources: Performance Management and Incentives White Paper 
A well-defined performance measurement system helps in measuring the progress of employee performance towards corporate goals and objectives... (ID WP-38)
Price: Free Download

Developing Superior Customer and Business Value through Contact Centers 
Return to the Contact Center Research and Consulting Page This white paper includes excerpts from recent research by Best Practices, LLC identifying actionable best practices and lessons learned that have enabled world-class companies to find the most effective balance between service and sales for multifunctional contact center representatives... (ID WP-36)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: Free Download

Pharmaceutical Product Launch and Re-Launch Research Sample: Making and Marketing Blockbusters 
Download this complimentary article "Launching a Blockbuster: The Making and Marketing of Megabrands" by clicking 'Add to Cart'... (ID WP-34)
Companies Profiled: Best Practices LLC
Price: Free Download

Market Research: Increasing Value and Visibility for Strategic Decision-Makers 
Return to our Market Research homepage The market research function involves various responsibilities like controlling and coordinating the operational resources and activities, setting guidelines for collaboration, prioritizing workload and managing the budget... (ID WP-33)
Price: Free Download

Manufacturing Excellence Research Excerpt 
This research document is excerpts data from two Best Practices, LLC's research initiatives... (ID WP-32)
Price: Free Download

"Customer Insights for Action and Profit" Research Sample 
This research document is excerpts data from Best Practices, LLC's Global Benchmarking Council Conference on "Customer Insights for Action and Profit... (ID WP-31)
Price: Free Download

Sales Force Effectiveness Research Sample 
This document highlights research from four of Best Practices, LLC's Sales Force Effectiveness & Management initiatives... (ID WP-30)
Companies Profiled: GE Consumer Finance, Wells Fargo, Sprint, Intuit, more ...
Price: Free Download

Best Practices Research Sample: Human Resources 
This document highlights research from three 2005 Best Practices, LLC human resources research initiatives... (ID WP-29)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: Free Download

Pharmaceutical Marketing: Re-Launch Excellence White Paper 
This white paper leverages the perspectives and experiences of 19 brand leaders from a class of 14 top pharmaceutical companies to deliver a comprehensive best practice guide to re-launching underperforming pharmaceutical and bio-tech products... (ID WP-26)
Companies Profiled: AstraZeneca, Sanofi-aventis, Baxter International, Bayer, more ...
Price: Free Download

Communicating Clinical Study Results for Maximum Impact 
This white paper is an excerpt from research profiling top pharmaceutical companies that successfully communicate landmark clinical studies findings in ways that boost marketing efforts... (ID WP-14)
Companies Profiled: Abbott, Sanofi-aventis, AstraZeneca, Eli Lilly, more ...
Price: Free Download

In-Licensing: Strategies for Success This document contains Graphics.
Pharmaceutical companies rely on in-licensing to enhance their product pipeline and ultimate product portfolio at a reasonable price... (ID WP-25)
Companies Profiled: Aventis, Roche, Bristol-Myers Squibb, GlaxoSmithKline , more ...
Price: Free Download

Market Research Excellence: Productivity Benchmarks for Proven Results 
New and on-going primary research by Best Practices, LLC explores such critical issues to help market research organizations increase their impact, influence and efficiency... (ID WP-24)
Companies Profiled: AstraZeneca, Zurich North American, Towers Perrin, Royal & SunAlliance, more ...
Price: Free Download

Process Excellence: Analyzing Black Belt Productivity & Contribution 
Once Six Sigma/Lean programs are implemented, companies often find a new challenge in identifying performance goals for Green and Black Belts... (ID WP-23)
Companies Profiled: Agilent Technologies; Allergan; Avaya; Bank of America; Baxter Healthcare; Boeing; Bombardier Aerospace; British Telecom; Consolidated Container Company; Dana Corporation; Dell Computer; Dow Corning; DSM; DuPont; Eastman Kodak; Eaton Corp; Eli Lilly; Ford Motor Company; General Electric; GE; Hewlett-Packard; Honeywell; Intuit; ITT Industries; Johnson Controls; Johnson & Johnson; JP Morgan Chase; Kodak; Korry Electronics; Medtronic; Motorola; NCR; Northrop Grumman; Pfizer; PSEG; Raytheon; Rockwell International; Saint-Gobain; Siemens; Sony; Telecom South Africa; US Army; Verizo
Price: Free Download

Process Excellence: Analyzing Black Belt Productivity & Contribution 
Once Six Sigma/Lean programs are implemented, companies often find a new challenge in identifying performance goals for Green and Black Belts... (ID WP-22)
Companies Profiled: Agilent Technologies, Allergan, Avaya, Bank of America, more ...
Price: Free Download

Market Research Excellence: Benchmarks that Fuel Successful Launches 
New and on-going primary research by Best Practices, LLC explores such critical issues to help market research organizations increase their impact, influence and efficiency... (ID WP-21)
Companies Profiled: AstraZeneca, Zurich North American, Towers Perrin, Royal & SunAlliance, more ...
Price: Free Download

Insights on Demand: Developing an Excellent Structure 
New and on-going primary research by Best Practices, LLC explores critical issues to help market research organizations increase their impact, influence and efficiency... (ID WP-20)
Companies Profiled: AstraZeneca, Zurich North American, Towers Perrin, Royal & SunAlliance, more ...
Price: Free Download

Implementing Six Sigma: Case Studies from the Front Line 
Lean and Six Sigma are now being implemented beyond the manufacturing and operations functions... (ID WP-19)
Companies Profiled: Agilent Technologies; Allergan; Avaya; Bank of America; Baxter Healthcare; Boeing; Bombardier Aerospace; British Telecom; Consolidated Container Company; Dana Corporation; Dell Computer; Dow Corning; DSM; DuPont; Eastman Kodak; Eaton Corp; Eli Lilly; Ford Motor Company; General Electric; GE; Hewlett-Packard; Honeywell; Intuit; ITT Industries; Johnson Controls; Johnson & Johnson; JP Morgan Chase; Kodak; Korry Electronics; Medtronic; Motorola; NCR; Northrop Grumman; Pfizer; PSEG; Raytheon; Rockwell International; Saint-Gobain; Siemens; Sony; Telecom South Africa; US Army; Verizo
Price: Free Download

Insights on Demand: Market Research Staff Development & Your Competitive Advantage 
New and on-going primary research by Best Practices, LLC explores such critical issues to help market research organizations increase their impact, influence and efficiency... (ID WP-18)
Companies Profiled: AstraZeneca, Zurich North American, Towers Perrin, Royal & SunAlliance, more ...
Price: Free Download

Developing the High-Performance Medical Affairs Function: Study Excerpt 
In today's challenging healthcare environment, medical affairs' role has become even more crucial to pharmaceutical companies' success... (ID WP-17)
Companies Profiled: Abbott Laboratories, Roche, Amgen, AstraZeneca, more ...
Price: Free Download

Market Research Excellence White Paper 
This white paper is drawn from a comprehensive study examining how dozens of companies have created exceptional market research operations... (ID WP-16)
Companies Profiled: AstraZeneca, 3M Company, Sanofi-aventis, Zurich North American, more ...
Price: Free Download

E-Service: Using Technology to Build Customer Loyalty 
A rapidly growing number of companies are employing web-based service technologies to increase service levels, reduce service costs and shrink customer response times... (ID WP-15)
Companies Profiled: 3M Pharmaceuticals, Sanofi-aventis, AstraZeneca, Eli Lilly, more ...
Price: Free Download

Benchmarking: Creating a Winning Benchmarking Infrastructure 
This white paper is an excerpt from research profiling a class of companies that demonstrate successful practices in developing the benchmarking function... (ID WP-12)
Companies Profiled: AstraZeneca, BT Group, CSAA, IBM, more ...
Price: Free Download

Recruiting and Retaining High-Quality Clinical Investigators 
Best Practices, LLC conducted this benchmarking study to understand how leading pharmaceutical and biotechnology companies and Clinical Research Organizations develop and execute strategies for identifying, selecting and recruiting top investigators for their clinical trials... (ID WP-10)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: Free Download

Merger & Acquisition: Managing Cultural Integration 
This white paper is an excerpt from the research profiling a class of companies that demonstrate successful practices in merger and acquisition integration... (ID WP-09)
Companies Profiled: Abitibi-Price, Sanofi-aventis, ABB, AlliedSignal, more ...
Price: Free Download

Customer Service: Managing World-Class Call Centers to Increase Customer Loyalty 
This white paper is an excerpt from research profiling a class of companies that demonstrate successful practices in managing call centers... (ID WP-08)
Companies Profiled: American Express, Saturn, Baxter Healthcare, State Farm, more ...
Price: Free Download

Customer Relationship Management: Changing your Cultural Focus from Products to Customers 
This white paper is an excerpt from research profiling a class of companies that demonstrate successful practices in developing the benchmarking function... (ID WP-07)
Companies Profiled: AAR Corp., Sanofi-aventis, Lands' End, AAA, more ...
Price: Free Download

Human Resources White Paper 
Best Practices, LLC undertook this research to assist a fast-growing pharmaceutical company seeking to understand how top companies create succession planning systems... (ID WP-06)
Companies Profiled: AT&T, Clorox, BP Amoco, GE Capital, more ...
Price: Free Download

Thought Leader White Paper 
Senior executives at every pharmaceutical company would do well to consider what are the marketing, sales and investment implications for their own portfolios as a result of these new mega-brands... (ID WP-05)
Companies Profiled: Leading Pharmaceutical Companies
Price: Free Download

Patient Flow Mapping White Paper 
Best Practices, LLC undertook this research to assist a pharmaceutical company in creating hospital-based initiatives that improve emergency care for psychiatric patients while potentially enhancing market share for psychiatric drug treatments... (ID WP-04)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: Free Download

Sales Force Excellence White Paper 
Our field research profiles an extensive set of sales best practices currently used by top pharmaceutical sales representatives and leading sales forces... (ID WP-03)
Companies Profiled: Leading Pharmaceutical Companies
Price: Free Download

Supply Chain White Paper 
This white paper is an excerpt from research profiling a class of companies that demonstrate successful practices in managing supply chains... (ID WP-02)
Companies Profiled: Over 75 Companies
Price: Free Download

Manufacturing White Paper & Research Capabilities 
Best Practices, LLC conducted this research for a client company seeking to improve and enhance its manufacturing operations in the face of increased regulatory scrutiny... (ID WP-01)
Companies Profiled: Alcon, Johnson & Johnson, Abbott, Medtronic, more ...
Price: Free Download

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