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Metric-Based Presentations

These online survey-based studies are ideal for learning what other companies are doing, how they measure what they do, what resources they devote to activities, what they find effective, and other insights. These are useful for doing a gap analysis.

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Credit & Collections Management in the Manufacturing Industry 

STUDY OVERVIEW

This benchmarking study was conducted to gain insights into how the credit and collections function within a manufacturing company is best managed to create the greatest efficiencies and service... (ID POP-222)

Companies Profiled: Corning, British American Tobacco, Dow Corning, Clover SA, more ...
Price: $1495.00


The E-Business Function: Optimal Staffing and Budget Benchmarks This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "The E-Business Function: Optimal Staffing and Budget Benchmarks" Study Overview How heavily do other organizations invest in their E-Business functions compared to their budget, employee population and total revenues? As companies grow, they must continually identify optimal resource levels for their functional areas... (ID 4903)
Companies Profiled: BB&T, GlaxoSmithKline, Kimberly-Clark, Merck Sharp & Dohme, more ...
Price: $2246.00


Insurance Risk Management Departments This document contains Metrics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, a detailed Process Map and a practice summary Matrix.
Non-Members: To download a complimentary excerpt of this research, please click here... (ID 4897)
Companies Profiled: Abbott Laboratories, A-DEC, Nordic Ware, Yule Catto, more ...
Price: $762.00


Improving Working Capital Through Centralizing Inventory Management This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Improving Working Capital Through Centralizing Inventory Management" Study Overview: Many companies are comprised of diverse business units, each having their own P&L... (ID 4896)
Companies Profiled: Eaton Corp, ASI Technologies, Inc., W.R. Grace, more ...
Price: $1435.00


User’s Guide to the Pharma Quality Assurance Toolkit 
To help executives and directors get the most out of the Best Practices Toolkit for Improving Quality Assurance in the R&D function, analysts at Best Practices, LLC have composed the following user guide... (ID 4892)
Companies Profiled: Abbott Laboratories, Boehringer-Ingelheim, Johnson & Johnson, Novartis, more ...
Price: $0.00


Pharma Quality Assurance Toolkit Bundle: Best Practices, Benchmarks and Case Studies for Pharmaceutical Program Excellence This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Pharma Quality Assurance Toolkit Bundle: Best Practices, Benchmarks and Case Studies for Pharmaceutical Program Excellence" As the cost and risk associated with Pharma R&D and drug launches rise, companies are faced with conflicting needs to reduce costs and ensure quality... (ID 4889)
Companies Profiled: Sanofi-Aventis, Abbott Laboratories, Amgen, Boehringer-Ingelheim, more ...
Price: $2150.00


Internal Communications: How to Best Accomplish Group Tasks with Groupware This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Internal Communications: How to Best Accomplish Group Tasks with Groupware" Study Overview Groupware tools allow for the convenient and cost-effective communication across groups at large corporations... (ID 4724)
Companies Profiled: AARP, CITGO, AIG, Government of Western Australia, more ...
Price: $834.95


Pharma R&D Quality Assurance: Staffing and Use of Risk-Based Approach Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Pharma R & D Quality Assurance: Staffing and Use of Risk-Based Approach Programs" Study Overview: This study is aimed at helping pharmaceutical R&D Quality Assurance executives tackle two current challenges: optimizing limited QA staff resources and implementing Risk-Based Approach guidelines for GxP oversight... (ID 4884)
Companies Profiled: Abbott Laboratories, Novartis, Johnson & Johnson, Eli Lilly, more ...
Price: $1094.00


Manufacturing Excellence Research Excerpt 
This research document is excerpts data from two Best Practices, LLC's research initiatives... (ID WP-32)
Price: $0.00


Report Summary: Budget and Staffing Excellence: Benchmarking the Resources Required to Drive Productivity and Growth 
In today’s marketplace companies across all industries are experiencing intense pricing, political, regulatory and market pressures... (ID OP-101A)
Price: $0.00


Gaining Efficiency in the Product Development Process This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Gaining Efficiency in the Product Development Process"

Study Overview

This study is focuses on examining speed and efficiency factors that impact the product development process... (ID 4863)

Companies Profiled: Coca-Cola, Trojan Battery Company, Adhesives Research, Thomas & Betts, more ...
Price: $995.00


Budget and Staffing Excellence: Benchmarking the Resources Required to Drive Productivity and Growth 
Overview Best Practices Budget and Staffing Benchmark Guide (180 PowerPoint slides) allows companies to critically evaluate their budgets and staffing levels in order to enhance organizational efficiencies... (ID OP-101)
Companies Profiled: 3M, Experian, Novo Nordisk, Abbott Labs, more ...
Price: $7995.00


Achieving Process Excellence: Benchmarking Productivity Measurement This document contains Metrics and Graphics.This document contains Metrics and Graphics.
NonMembers: To download the complimentary study excerpt of "Achieving Process Excellence: Benchmarking Productivity Measurement", click on the following link: http://www... (ID 4861)
Companies Profiled: Boehringer-Ingelheim, Fonterra, Armstrong Rubber, CenterPoint Energy, more ...
Price: $994.00


"Best of the Best" Compilation of Scorecard Benchmarks and Strategic Planning Case Studies: Meeting Proceedings This document contains Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Best of the Best" Compilation of Scorecard Benchmarks and Strategic Planning Case Studies: Meeting Proceedings This 81-page compilation of scorecard benchmarks and strategic planning case studies contains the "best of the best" from different Global Benchmarking Council Meetings features the following case study three-page summaries with speaker profiles, quotes, charts, select slides and key findings: Boeing: Evolving Toward a Strategy-Focused Organization Using the Balanced Scorecard Eastman Kodak: Managing with a Balanced Scorecard Texas Instruments: Achieving Balance in Creating Customer, Emloyee, and Shareholder Value Bank of America: Tying Benchmarking to Corporate Strategy Using the Six Sigma DMAIC Process Thomson: Holistic Performance Measurement Strategy Zero Time Labs: Instant Customer Value Every Time All the Time Gale Consulting: Measure and Manage Customer Value for Superior Business Results Cardinal Health: Linking Performance and Profitability Wells Fargo: Performance Measurement: Going from Good to Great Johnson & Johnson: Cascading Scorecards Star Gas Partners: Connecting Employee Engagement with Customer Loyalty Freescale: Parallel Process for Employee Engagement and Customer Loyalty Tennessee Valley Authority: Cultural Health Index and Employee Engagement Texas Instruments: Driving Continuous Improvement Metrus Group: The Dark Side of Employee Engagement: The Importance of Alignment Verizon: Linking Employee Engagement with Productivity and Customer Satisfaction GE Consumer Finance: Improving Operational Efficiency Also included is research from a summary of a member roundtable discussion, "From Metrics and Scorecards to Budgets & Strategy" and a Best Practices, LLC presentation on the Service Profit Chain... (ID 4847)
Companies Profiled: Boeing, Zero Time Labs, LLC, Eastman Kodak, more ...
Price: $2494.00


Pathways To Excellence: Trends in Lean and Six Sigma Research Bundle This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.
This bundle includes best practice case studies presented at the August 2005 Global Benchmarking Council (GBC) conference on Trends in Lean, Six Sigma & Process Excellence: From Early Adopters to Agile Innovators and three sample benchmarking studies conducted by members of Best Practices, LLC's Quality and Performance Forum... (ID 4843)
Companies Profiled: 3M, Avaya, Bank of America, Best Manufacturing Practices Center of Excellence, more ...
Price: $1574.25


Quality Deployment and Productivity Approaches This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.This document contains Metrics, Graphics and a detailed Process Map.
Non-members: Click here to sign-up for a complimentary tour of "Quality Development and Productivity Approaches" Identify lessons learned and valuable insights regarding the implementation and management of lean and six sigma and other productivity approaches through this series of cross-industry benchmarks... (ID 4841)
Companies Profiled: GE Money (formerly GE Consumer Finance), Coca-Cola, Northrop Grumman, Avaya, more ...
Price: $1599.00


Multi-Year Compendium of Energy and Utility Best Practice Case Studies (2002-2005): Meeting Proceedings This document contains Graphics.

Study Overview

Since deregulation, the Energy and Utility Industry has adapted to the pressures of competitive markets... (ID 4840)

Companies Profiled: PSEG, PECO An Exelon Company, PG&E, OMI, more ...
Price: $1299.00


Trends in Lean, Six Sigma & Process Excellence: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
Non-members: Click here to download a complimentary excerpt of "Trends in Lean, Six Sigma & Process Excellence: Meeting Proceedings" At the August 2005 Global Benchmarking Council conference on Trends in Lean, Six Sigma & Process Excellence: From Early Adopters to Agile Innovators, members, speakers and invited guests discussed how to restore balance in their Six Sigma deployment systems... (ID 4839)
Companies Profiled: GE Money (formerly GE Consumer Finance), Fuller, Jones & Associates, Best Manufacturing Practices Center of Excellence, more ...
Price: $500.00


Meeting Supplier Diversity Standards: Programs and Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Meeting Supplier Diversity Standards: Programs and Metrics"

Study Overview

Compliance standards require that organizations extend efforts to promote and implement supplier diversity... (ID 4835)

Companies Profiled: Alabama Power Company, American Electric Power, Bank of America, CenterPoint Energy, more ...
Price: $994.00


Benchmarking Service Representative Training Effectiveness This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
NonMembers: To download the complimentary study excerpt of "Benchmarking Service Representative Training Effectiveness", click on the following link: http://www... (ID 4831)
Companies Profiled: ADC, CIBA Specialty Chemicals, AstraZeneca, GED Integrated Solutions, more ...
Price: $1495.00


Health and Safety Research Bundle Excerpt This document contains Graphics.
To download your free excerpt which highlights some of the findings in the Health and Safety Research Bundle, click the button to the right to add this document to your cart and check out on the following page... (ID 4828)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $0.00


Trademarks & Brand Strategy: Building Brand Success Summary  
This is a free summary that looks at best practices in Trademarks and Brand Strategy... (ID 4509A)
Companies Profiled: Astrzeneca, GlaxoSmithKline , Eli Lilly, Merck
Price: $0.00


Benchmarks for Excellence in Manufacturing Operations This document contains Metrics.
Non-members: Click here to sign-up for a complimentary tour of "Benchmarks for Excellence in Manufacturing Operations" Study Overview Government regulations and cost pressures are forcing many companies across industries to evaluate and refine manufacturing processes... (ID 4805)
Companies Profiled: Access Business Group, Nordic Ware, AVCORP, RALLIS, more ...
Price: $1392.00


Contract Services Management: Measuring Performance & Objectives This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to download sample pages of "Contract Services Management: Measuring Performance & Objectives" Study Overview Measuring the performance of contract services organizations can be difficult, yet necessary to ensure maximum production and cost efficiency... (ID 4794)
Companies Profiled: Boehringer-Ingelheim, GTECH, Defense Contract Management Agency, Suez Environnement, more ...
Price: $995.00


Benchmarking Finance Activities Within IT Organizations This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Benchmarking Finance Activities Within IT Organizations" Study Overview The information technology that supports financial activities at larger organizations is a crucial part of the IT and finance infrastructure... (ID 4793)
Companies Profiled: Bank of America, Bank of Oklahoma, Capital One, Deluxe Corporation, more ...
Price: $795.00


Business Process Management: Identification, Documentation & Organization 
This 9-slide sample research document explores how companies across multiple industries identify, document and organize business processes... (ID MD-12)
Companies Profiled: American Express, GE, Sun Chemical, Sony, more ...
Price: $0.00


Six Sigma, Lean & Quality Improvement Tools Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-Members: Download a Complimentary Research Sample on Critical Short-term and Long-term Objectives for Six Sigma Implementation (go to http://www... (ID 4547)
Companies Profiled: ABB, Agilent Technologies, Allergan, Avaya, more ...
Price: $1437.00


Business Process Management: Identification, Documentation & Organization This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Business Process Management: Identification, Documentation & Organization" Study Overview No matter how much focus is placed on efficiency and how many management tools are deployed, companies that tackle improvement at the departmental or business line level will not achieve the same degree of success as companies that identify, organize and disseminate business process standardization throughout the organization... (ID 4777)
Companies Profiled: Adobe Systems, Northrop Grumman, FedEx, Solvay America, more ...
Price: $992.00


Pharma & Biotech Co-Promotion Alliance and Relationship Management This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Pharma & Biotech Co-Promotion Alliance and Relationship Management" Study Overview The success of any co-development deal or co-promotion deal hinges on stellar alliance execution and careful relationship management... (ID 4769)
Companies Profiled: Atrix, AtheroGenics, Bristol-Myers Squibb, CV Therapeutics, more ...
Price: $1184.00


Key Factors in Successful Pharma-Biotech Alliance Management This document contains Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Key Factors in Successful Pharma-Biotech Alliance Management" Study Overview Major pharmaceutical companies are increasingly pressured to expand their product portfolios... (ID 4768)
Companies Profiled: Atrix, AtheroGenics, Bristol-Myers Squibb, CV Therapeutics, more ...
Price: $239.00


Pharma-Biotech Alliance Management Success: Deal Evaluation and Negotiation This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Pharma-Biotech Alliance Management Success: Deal Evaluation and Negotiation" Study Overview To prosper, pharmaceutical and biotechnology companies must forge strong development and marketing alliances... (ID 4770)
Companies Profiled: Atrix, AtheroGenics, Bristol-Myers Squibb, CV Therapeutics, more ...
Price: $1562.00


Profitable Partnerships: Developing Excellence in Alliances 
Pharmaceutical companies rely on business alliances more than ever to bolster their product portfolios... (ID OP-98A)
Companies Profiled: Aderis Atherogenics Atrix Bristol-Myers Squibb Medical Imaging Cardiome CV Therapeutics Micrologix GlaxoSmithKline Astellas
Price: $0.00


Profitable Partnerships: Developing Excellence in Alliances 
Competition to secure inlicensing deals for the most promising new compounds is increasing, and the balance of power between big Pharma companies and small biotechs in these deals is shifting... (ID OP-98)
Companies Profiled: Aderis, Atherogenics, Atrix, Bristol-Myers Squibb Medical Imaging, more ...
Price: $5776.00


Quality & Compliance: Optimizing Organizational Structures This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Quality & Compliance: Optimizing Organizational Structures" Study Overview In light of increased FDA scrutiny, Quality and Compliance among pharmaceutical and healthcare companies have become an increased area of focus... (ID 4765)
Companies Profiled: Bayer Healthcare, Sanofi-aventis, Abbott Laboratories, MDS Pharma Services, more ...
Price: $544.00


Trends in Process Excellence: Meeting Proceedings 
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www... (ID 4781)
Companies Profiled: DuPont, Nationwide Insurance, Intrado, IBM
Price: $569.95


Best Practice Database Excerpt -- Communicating Corporate Library Value This document contains Graphics.
Pharma and medical device information center leaders -- and other information brokers alike -- are focused on generating and demonstrating value to maintain corporate support of their operations... (ID MD-35)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Millenium, Schering-Plough, more ...
Price: $0.00


Report Summary -- Outsourcing Trends for I.T. Services Supporting Pharma Sales & Marketing 
... (ID PSM-213A)
Companies Profiled: Bayer Healthcare, Sanofi-aventis, Abbott Laboratories, Bristol-Myers Squibb, more ...
Price: $0.00


Outsourcing Trends for I.T. Services Supporting Pharma Sales & Marketing 
Pharmaceutical Marketing and Sales organizations – the revenue drivers of commercial operations – can be enabled for high performance or disabled by their Information Technology support services... (ID PSM-213)
Companies Profiled: Bayer Healthcare, Sanofi-aventis, Abbott Laboratories, Bristol-Myers Squibb, more ...
Price: $1794.00


Driving Cost-Effectiveness in Pharma and Medical Device Pricing and Contracting This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Contracting and pricing organizations in the medical device and pharmaceutical industries provide vital services within their companies... (ID 4726)
Companies Profiled: Abbott Laboratories, Amgen, Baxter Healthcare, Bayer, more ...
Price: $1526.00


Benchmarks for Establishing and Measuring Successful Health & Safety Functions This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Employee health, safety and wellness play a crucial role in ensuring a high-performing workplace... (ID 4721)
Companies Profiled: Duke Power, Shell Canada Limited, Adhesives Research, ServiceMaster Companies, more ...
Price: $654.95


Capacity Planning Excellence: Optimizing Workforce Management This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Large organizations find that by gaining efficiencies from effective workforce management operations, significant cumulative savings can be attained... (ID 4719)
Companies Profiled: Amgen, Bank of America, Bank One, Eaton Corp, more ...
Price: $610.95


Benchmarking Corporate Libraries: Resources and Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview As a corporate library it can be difficult to demonstrate and communicate value to an organization... (ID 4716)
Companies Profiled: Abbott Laboratories, Alliance Pipeline, Alcatel, Ashland Inc, more ...
Price: $1044.95


Supply Chain Excellence Series: Improving the Bottom Line 
A timeless recipe for supply chain excellence this Best Practices, LLC’s series takes an in-depth look at how the world's leading companies successfully manage their supply base and supply chain functions... (ID POPS-217)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Advanced Micro Devices, Agilent Technologies, more ...
Price: $25000.00


Report Summary for Managing the Supply Chain: Communicating Value to Key Constituencies 
For report summary, click "Buy Now" on right STUDY OVERVIEW Supply Chain organizations face the increasing difficulty to establish, deliver, and communicate business value to their internal and external customers... (ID POP-217A)
Companies Profiled: Abbott Laboratories, Becton Dickinson, NovoZymes, Agilent Technologies, more ...
Price: $0.00


Building Supply Chain Value: Benchmarking Order Management and Revenue Management Processes This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
In today’s fast changing, competitive and cost-driven market, supply chain organizations have to take every opportunity to lower cycle time, reduce uncertainties and stay current with market trends... (ID 4709)
Companies Profiled: Abbott Laboratories, NovoZymes, Agilent Technologies, The Advance Group, more ...
Price: $1100.00


Mergers, Integrations & Divestitures: Performance Benchmarks for Excellence This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview This benchmark exchange was administered to determine how merger and acquisition teams operate effectively and create value for their companies... (ID 4710)
Companies Profiled: Sanofi-aventis, Bertek, BASF Corporation, John Deere & Company, more ...
Price: $720.95


Excellence in Pharmaceutical Contracting & Pricing 
Contracting and pricing organizations within pharmaceutical and medical device companies provide vital services to their companies but face a challenge in communicating their value to internal customers... (ID POP-209)
Companies Profiled: Abbott Laboratories, Amgen, Baxter Healthcare, Bayer, more ...
Price: $1878.00


Managing the Supply Chain: Communicating Value to Key Constituencies 
Supply Chain organizations face the increasing difficulty to establish, deliver, and communicate business value to their internal and external customers... (ID POP-217)
Companies Profiled: Abbott Laboratories, NovoZymes, Agilent Technologies, The Advance Group, more ...
Price: $1320.00


Online Summary: Merger & Acquisition Integration Excellence Series 
... (ID OPS-73A)
Companies Profiled: AstraZeneca; AT Kearney; Aventis; Bell Atlantic; Boeing; Case Technologies; Chrysler; Cisco Systems; Citigroup; Coca-Cola; DaimlerChrysler; DuPont; EDS; Exxon Mobil; General Electric; GE Capital; GlaxoSmithKline; GTE; Honeywell; IBM; Intel; Johnson & Johnson; Kaiser Permanente; Lockheed Martin; Lucent Technologies; Motorola; Novartis; Phillips; Prudential; SBC Communications; Solectron; Sprint; Synopsys; The Thomson Corporation; Tyco; Verizon Wireless; Viacom; Wells Fargo; Yahoo, Bank of America, Bayer, British Telecom, more ...
Price: $0.00


Merger & Acquisition Excellence: Managing Change through Excellent Integration This document contains Metrics and Graphics.This document contains Metrics and Graphics.
The Merger & Acquisition Excellence Series is specifically designed to equip executives with all the tools necessary to perform a successful merger or acquisition... (ID OPS-73)
Companies Profiled: 3M Pharmaceuticals, Abbott, Abbott Laboratories, Absolute Science, more ...
Price: $29100.00


Benchmarking Environmental, Health and Safety Operations in the Health Care Industry This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Study Overview Environmental, Health and Safety organizations at pharmaceutical companies face the complex task of complying with increased regulations – often with fewer resources... (ID 4688)
Companies Profiled: Bayer, Bayer Healthcare, Aventis Behring, Johnson & Johnson Healthcare Systems, more ...
Price: $577.95


Health and Safety Research Bundle This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
To download a free excerpt of findings from the research in this bundle, click here: research excerpt... (ID 4626)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $1552.00


Roles and Responsibilities in Health & Safety Organizations This document contains Graphics and a practice summary Matrix.This document contains Graphics and a practice summary Matrix.
Study Overview H&S organizations must position their staff and resources to deliver the highest impact on workplace health and safety... (ID 4658)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $813.95


Focused and Tailored Training for Health & Safety Organizations 
Study Overview H&S organizations seek to develop the most effective training programs to improve safety performance measures... (ID 4657)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $400.95


Health & Safety Organizational Structures and Authority This document contains Graphics.
Study Overview Health & safety (H&S) organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID 4609)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $481.95


Managing Health & Safety Organizations: Survey Data Analysis This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Study Overview Health & safety organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID 4608)
Companies Profiled: AEP, Bechtel, Bell Helicopter, CenterPoint Energy, more ...
Price: $1128.95


Optimizing Software Procurement This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Optimizing Software Procurement" Study Overview This study was conducted to compare the performance and structure of software procurement organizations... (ID 4607)
Companies Profiled: Bell Canada, Spoornet, ICG, Stryker, more ...
Price: $481.95


Managing Health & Safety Organizations - Research Highlights This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Study Overview Health & safety organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID 4606)
Companies Profiled: AEP, Duke Power, Bechtel, Bell Helicopter, more ...
Price: $566.95


Report Summary -- Driving Efficiency and Effectiveness in Health & Safety Organizations 
... (ID OP-96A)
Companies Profiled: Bayer, Siemens VDO Automotive, Corning, Duke Energy, more ...
Price: $0.00


Driving Efficiency and Effectiveness in Health & Safety Organizations 
Health & safety organizations that serve complex plant and field operations face increasingly difficult challenges to their mission... (ID OP-96)
Companies Profiled: Bayer, Siemens VDO Automotive, Corning, Duke Energy, more ...
Price: $3852.00


Benchmarking Approaches to Vehicle Fleet Management This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Based on a survey of 40 organizations, this 12-slide presentation identifies how companies manage take-home vehicles for employees... (ID 4565)
Companies Profiled: Aecon Civil & Utilities Group, NiSource, Inc., British American Tobacco, more ...
Price: $123.95


Benchmarking Project Management: Performance Measurement, Processes and Tools This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Based on a survey of 20 organizations, this 22-slide presentation identifies how to understand project management operations at companies with renowned project management operations... (ID 4562)
Companies Profiled: Bank of America, ChevronTexaco, Bell South, Boeing, more ...
Price: $603.95


Clinical Operations: Managing Research Grant Requests This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.
Based on a survey of eight leading pharmaceutical organizations, this 15-slide presentation examines how pharmaceutical companies manage unsolicited research grant requests from investigators... (ID 4553)
Companies Profiled: Amgen, Almirall, Solvay America, TTY Biopharm, more ...
Price: $603.95


Study Excerpt- Lean, Six Sigma & TQM: Meeting Proceedings 
This document provides an excerpt of the meeting proceedings from the third quarter 2003 meeting of the Global Benchmarking Council (GBC)... (ID 4549)
Companies Profiled: Bank of America, PSEG, Johnson & Johnson, Medtronic, more ...
Price: $0.00


Supply Chain & the Impact of Quality Initiatives This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Quality projects including Six Sigma are being applied to the supply chain and with success... (ID 4540)
Companies Profiled: Bank of America, Damen Group, NT Philippines, Mayflower Vehicle Systems, more ...
Price: $824.95


Pharmaceutical Manufacturing Technology Research Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This research bundle provides a detailed look at pharmaceutical manufacturing technology adoption and automation issues... (ID 4539)
Companies Profiled: aaiPharma, Sanofi-aventis, AstraZeneca, Bank of America, more ...
Price: $1580.00


Business Process Management and Improvement Research Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Effective process management and process improvement enables superior performance and efficiency... (ID 4538)
Companies Profiled: Bank of America, Boeing, Corning, Department of Veteran's Affairs, more ...
Price: $1233.00


Financial Performance Metrics Research Bundle This document contains Graphics.
This bundle is comprised of several database documents that represent a comprehensive view of financial measures used at diversified manufacturers and other industries... (ID 4537)
Companies Profiled: 3M Company, AT&T, Cisco Systems, Eli Lilly, more ...
Price: $62.95


Balanced Scorecard Research Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-Members: To view a complimentary sample balanced scorecard, please visit: http://www... (ID 4534)
Companies Profiled: 14 benchmarking partners, A Leading Pharmaceutical, A Professional Services Firm, American Express, more ...
Price: $310.84


Quality Compliance Research Bundle This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This bundle contains a number of perspectives on the field of quality management, and methods for building quality into any product or service... (ID 4529)
Companies Profiled: Abbott, Sanofi-aventis, Agilent Technologies, Alcon, more ...
Price: $1544.00


Quality and Cost-cutting Breakthroughs: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
Non-members: Click here to download a complimentary excerpt of "Quality and Cost-cutting Breakthroughs: Meeting Proceedings" This document provides a detailed overview of the November 2003 Global Benchmarking Council meeting, Quality and Cost-cutting Breakthroughs: Case Studies in Operational Excellence... (ID 4844)
Companies Profiled: Hewlett-Packard, Texas Instruments, Titan, Productivity Press, more ...
Price: $569.95


Merger & Acquisition: Managing Cultural Integration 
This white paper is an excerpt from the research profiling a class of companies that demonstrate successful practices in merger and acquisition integration... (ID WP-09)
Companies Profiled: Abitibi-Price, Sanofi-aventis, ABB, AlliedSignal, more ...
Price: $0.00


Quality Metrics and Compliance Research Bundle This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-Members: Download a complimentary study summary of the Quality Metrics and Compliance Research Bundle at http://www... (ID 4522)
Companies Profiled: aaiPharma, Abbott, Abbott Laboratories, Alcon, more ...
Price: $2299.00


Supply Chain Excellence Research Bundle: Peak Productivity and Profitability This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
NonMembers: Click here to download a complimentary research excerpt: http://www.best-in-class.com/re355.htm A comprehensive look at supply chain technology and performance issues... (ID 4515)
Companies Profiled: AlliedSignal, AT&T, Corning Telecom, DaimlerChrysler, more ...
Price: $1567.00


Merger Integration Excellence Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
NonMembers: Download a Complimentary Research Sample on Structuring the Deal to Optimize Integration Effectiveness, go to http://www... (ID 4513)
Companies Profiled: A Leading Financial Services Firm, Sanofi-aventis, AT Kearney, Bank of America, more ...
Price: $1169.00


Identifying Cost Savings: Metrics for Corporate Financial Shared Services 
Identify key benchmarks for developing a leading financial shared services organization for your company... (ID POP-216)
Companies Profiled: AlliedSignal, AT&T, Bell South, Bristol-Myers Squibb, more ...
Price: $1794.00


Which Productivity Approach Do We Use? Comparing Lean Sigma and Other Productivity Approaches Across 84 Companies This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Different improvement opportunities require different approaches... (ID 4481)
Companies Profiled: Agilent Technologies, GE Money (formerly GE Consumer Finance), Allergan, Avaya, more ...
Price: $574.95


Identifying Cost Savings: Metrics for Corporate Financial Shared Services This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This 87-slide presentation provides insights on shared services drawn from a broad class of prestigious companies that have excelled in developing organizations that manage critical corporate financial services... (ID 4461)
Companies Profiled: AlliedSignal, Whirlpool, Sprint, Royal Dutch/Shell, more ...
Price: $1494.95


Incorporating Biomarker Research for R&D Success This document contains Metrics and Graphics.This document contains Metrics and Graphics.
NonMembers: To download a complimentary excerpt of this study, please click here... (ID 4484)
Companies Profiled: AstraZeneca, Bayer, Bristol-Myers Squibb, Eli Lilly, more ...
Price: $1049.95


Demonstrating the Value of Benchmarking in An Uncertain Economy This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Benchmarking is not a luxury; it's an activity that is useful in all economic climates... (ID 4442)
Price: $574.95


Corporate Libraries Research Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Even though corporate libraries can be an invaluable resource for information, they are frequently targeted by company budget cuts... (ID 4491)
Companies Profiled: Abbott Laboratories, Becton Dickinson, Alcatel, Alliance Pipeline, more ...
Price: $1810.00


Incorporating Biomarker Research for R&D Success 
Gain critical insights, such as the percentage of companies that centralize biomarker research, to better assess your own companies' efforts and map out future directions... (ID OP-91)
Price: $1050.00


Global Reimbursement Departments: Structure, Staffing & Function This document contains Metrics and a practice summary Matrix.This document contains Metrics and a practice summary Matrix.
This 14-page document uncovers strategies and tactics on how multi-national pharmaceutical and medical device companies manage reimbursement activities and optimize pricing among different government payers... (ID 4449)
Companies Profiled: Baxter International, Becton Dickinson, Sanofi-aventis, Respironics, more ...
Price: $996.95


Best Practice Database Excerpt -- Supply Chain Management: Delivery Performance This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This four-page sample document introduces key findings and recommendations to enhance supply chain management delivery performance... (ID 4448)
Companies Profiled: DaimlerChrysler, Dana Corporation, Dell Computer, Intel, more ...
Price: $0.00


Managing Costs & Promoting Value in Corporate Libraries: Key Findings & Profiles of Benchmark Partners This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 13-page document summarizes five key findings and recommendations to assist corporate libraries and information centers in aligning themselves with corporate needs, segmenting their information products, decreasing costs through charge backs, and marketing themselves as value rather than cost centers... (ID 4447)
Companies Profiled: Abbott Laboratories, Ethicon Endo, AstraZeneca, Philips Medical Systems, more ...
Price: $824.95


Technical Documentation: Producing Quality Documents and Measuring Value This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Techical Documentation: Producing Quality Documents and Measuring Value" In today's cost-cutting economy, many business leaders seek better ways to produce technical documentation (user and service documentation) and measure its value to demonstrate its effectiveness... (ID 4459)
Companies Profiled: Agilent Technologies, Alcatel, Baxter Healthcare, Bell Canada, more ...
Price: $1044.95


Building and Communicating Corporate Library Value This document contains Graphics.
Information center leaders interviewed for this study focus on generating and demonstrating value to maintain corporate support of their operations... (ID 4455)
Companies Profiled: Abbott, Sanofi-aventis, Schering-Plough, Johnson & Johnson, more ...
Price: FREE


Best Practices in Benchmarking Lite: Maximizing Resources for Quick Turnaround Results This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Benchmarking does not have to be a drawn out process or entail the cooperation of many companies... (ID 4441)
Companies Profiled: GM, Intel, Raytheon, Prudential, more ...
Price: $338.95


Best Practices for Managing Costs: Reducing Expenditures and Driving Costs out of the Library Budget This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 14-page document reviews how companies employ innovative techniques to stretch their financial resources and demonstrate cost effectiveness to management... (ID 4444)
Companies Profiled: Abbott Laboratories, Ethicon Endo, AstraZeneca, Philips Medical Systems, more ...
Price: $574.95


From Books to Bytes: Creating Effective Corporate Libraries in the Digital Age 
This study enables library managers to benchmark their resources and service operations against those of 25 leading corporate information centers... (ID OP-90)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Allergan, AstraZeneca, more ...
Price: $2082.00


Report Summary -- From Books to Bytes: Creating Effective Corporate Libraries in the Digital Age 
... (ID OP-90A)
Companies Profiled: Abbott Laboratories, Sanofi-aventis, Allergan, AstraZeneca, more ...
Price: $0.00


Benchmarking Corporate Libraries: Information Center Operations This document contains Metrics.
This 29-slide presentation reveals the services, resources, staffing and marketing practices of 53 corporate information centers... (ID 4438)
Companies Profiled: AT&T, Bank of America, Bell Canada, Boston Consulting Group, more ...
Price: $574.95


Email & Calendaring Systems: Operational Strategies and Interoperability Capabilities This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains the results of a survey of 19 companies... (ID 4435)
Companies Profiled: Avon, Trammell Crow, Altera, PT SUCOFINDO, more ...
Price: $401.95


Quality Education: Effective Intra-company Training Tactics This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document reveals how quality executives ensure that all employees understand quality standards and are prepared to deliver products that consistently meets or exceeds those standards... (ID 4434)
Companies Profiled: 3M, Sanofi-aventis, ILC Dover, Masterfoods, more ...
Price: $824.95


Quality Trends: Structure, Certification, and External Relationships This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
As today's manufacturers are upgrading existing Quality Management Systems (QMS) and Environmental Management Systems (EMS) to meet new ISO standards, it is important that quality executives ensure transitions are as efficient and productive as possible... (ID 4424)
Companies Profiled: Agilent Technologies, Brooks-PRI Automation, Eaton Corp, Cisco Systems, more ...
Price: $824.95


Pharmaceutical Manufacturing Efficiency Benchmarking Matrix This document contains a practice summary Matrix.
Best Practices, LLC gathered metrics from nine North American pharmaceutical plants producing small lots of finished product (tablet and/or parenterals) on conversion costs, capacity utilization, quality control efficiency, staffing levels by function and management responsibilities, and levels of automation... (ID 4418)
Companies Profiled: AstraZeneca, Sanofi-aventis, aaiPharma, Patheon, more ...
Price: $574.95


Pharmaceutical Manufacturing Staffing Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC gathered metrics from nine North American pharmaceutical plants producing small lots of finished product (tablet and/or parenterals) on staffing levels by function and management responsibilities... (ID 4417)
Companies Profiled: aaiPharma, Sanofi-aventis, AstraZeneca, Bayer, more ...
Price: $574.95


Pharmaceutical Manufacturing Production Efficiency Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC gathered metrics from nine North American pharmaceutical plants producing small lots of finished product (tablet and/or parenterals) on conversion costs, capacity utilization, quality control efficiency, and levelPharmaceutical Manufacturing: Cost, Staffing & Utilization Metrics of automation... (ID 4419)
Companies Profiled: AstraZeneca, Sanofi-aventis, aaiPharma, Patheon, more ...
Price: $824.95


Key Practices to Effectively Manage the Supply Base This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
This 9-page document summarizes the key ways that leading companies manage and enhance their relationships with suppliers... (ID 4400)
Companies Profiled: DaimlerChrysler, Roche, Kaiser Permanente, Motorola, more ...
Price: $653.95


Best Practices in Selecting Suppliers 
STUDY OVERVIEW This 22-page document underscores the need for close consideration of potential supplier partnerships, standards and measurement around these alliances, including using a system of metrics to select vendors and full cooperation in partnerships... (ID 4398)
Companies Profiled: DaimlerChrysler, Roche, Kaiser Permanente, Motorola, more ...
Price: $653.95


Using Technology to Manage Your Supply Chain 
STUDY OVERVIEW Technology is an essential element of tying together the supply base to achieve world-class performance... (ID 4403)
Companies Profiled: Sun Microsystems, Target, Ford Motor Company, Kaiser Permanente, more ...
Price: $568.95


Using Rewards and Recognition to Improve the Supply Chain 
This 7-page document discusses the various ways to motivate suppliers to promote quality and to reward suppliers that meet goals based on mutually understood performance criteria... (ID 4402)
Companies Profiled: Sun Microsystems, Intel, Timken, Marks & Spencer, more ...
Price: $453.95


Relationship and Process Management Techniques that Strengthen the Supply Chain This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
With supply chain representing up to 80 percent of cost structure, manufacturing companies are always looking for cost-slashing techniques in supply base management... (ID 4421)
Companies Profiled: Sun Microsystems, Sanofi-aventis, Delphi Energy & Engine Management Systems, Boeing, more ...
Price: $653.95


Managing Supplier Relationships This document contains Graphics.
This 11-page document describes strategies for infusing structuring into supplier relationships and improving the communication within them... (ID 4399)
Companies Profiled: DaimlerChrysler, R.J. Reynolds, Roche, Trident Precision, more ...
Price: $653.95


Report Summary -- Pharmaceutical Manufacturing: Cost, Staffing & Utilization Metrics 
... (ID OP-89A)
Companies Profiled: aaiPharma, Sanofi-aventis, AstraZeneca, Bayer, more ...
Price: $0.00


Pharmaceutical Manufacturing: Cost, Staffing & Utilization Metrics 
Pharmaceutical plants benchmark their efficiency by comparing conversion costs, staffing levels by function and management responsibilities, capacity utilization on production lines, QC efficiency, and levels of automation... (ID OP-89)
Companies Profiled: aaiPharma, Sanofi-aventis, AstraZeneca, Bayer, more ...
Price: $2600.00


Creating Efficient IT Departments: Measuring IT Resources and Performance This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This presentation identifies companies' IT operations in several different operational areas... (ID 4415)
Companies Profiled: Deutsche Telekom, Pacific Life, Brigham Young University, Mason Electric Company, more ...
Price: $453.95


IT Performance Metrics Benchmarking Study This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of results from a survey designed to uncover how companies manage and assess IT performance... (ID 4298)
Companies Profiled: British Telecom, Deutsche Telekom, Kodak, Korry Electronics, more ...
Price: $824.95


IT Infrastructure Survey Findings (sample) 
The goal of this study was to identify how world- class organizations successfully operate their IT Infrastructure Divisions... (ID IBE-3)
Companies Profiled: Capital One, Corning, Digital GlobalSoft, Hewlett-Packard, more ...
Price: $0.00


Benchmarking Corporate Real Estate Departments This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Since today's corporate real estate departments are a core competency in most organizations, it is critical to ensure departments are appropriately structured and staffed to streamline operations... (ID 4406)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $824.95


Benchmarking Effective Program Management Offices This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Successful companies recognize the importance of providing effective Program Management Offices (PMOs) to oversee outsourced and co-sourced project contracts... (ID 4397)
Companies Profiled: AT&T, Verizon, NSTAR, 3Com, more ...
Price: $824.95


Streamlining Document Operations: Managing and Updating Technical Manuals This document contains Graphics and a practice summary Matrix.This document contains Graphics and a practice summary Matrix.
This document contains analysis based on a survey identifying tactics for improving the process of managing and updating technical manuals... (ID 4299)
Companies Profiled: British Columbia Gas, First Energy, Korry Electronics, New Brunswick Power, more ...
Price: $299.95


Managing Effective IT Infrastructure Divisions This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of how world-class organizations successfully operate their IT infrastructure divisions... (ID 4422)
Companies Profiled: JP Morgan Chase, Capital One, Tulare County CA, Digital GlobalSoft, more ...
Price: $824.95


Inventory and Cash Management and Supply Chain Productivity Initiatives 
STUDY OVERVIEW This 36-page document highlights inventory and cash management strategies as well as productivity initiatives in supply chain management at best-in-class companies... (ID 4384)
Companies Profiled: DaimlerChrysler, Johnson Diversey, Wal-Mart, Siemens, more ...
Price: $944.95


Supply Chain Costs This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This 33-page pdf document contains metrics on overall supply chain costs, order management costs, inventory carrying costs, supply chain finance and planning costs, supply chain IT costs, and procurement department staffing and savings... (ID 4383)
Companies Profiled: DaimlerChrysler, Johnson Diversey, Wal-Mart, Siemens, more ...
Price: $787.95


Delivery Performance & Cycle Times in Supply Chain Management This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
STUDY OVERVIEW This 28-page pdf document includes an analysis of delivery performance and cycle time metrics within the supply chain organizations of 27 leading companies... (ID 4382)
Companies Profiled: DaimlerChrysler, Johnson Diversey, Wal-Mart, Siemens, more ...
Price: $715.95


Supply Chain Management: Summary & Lessons Learned 
This 30-page document contains the executive summary, key findings and lessons learned from a benchmark study of best practices in supply chain management at leading companies... (ID 4381)
Companies Profiled: DaimlerChrysler, Johnson Diversey, Wal-Mart, Siemens, more ...
Price: $239.95


Performance Measurement: Six Sigma and the Balanced Scorecard: Meeting Proceedings This document contains Metrics and Graphics.This document contains Metrics and Graphics.
With two-page overviews, speaker quotes, anecdotes, and select slides from each presentation as well as key audience take-aways, the Meeting Report is the next best thing to being at a quarterly Global Benchmarking Meeting in person... (ID 4413)
Companies Profiled: NCR, Boeing, Kodak, Motorola, more ...
Price: $299.95


Pharmaceutical & Diagnostic Companies: Best Practices in Partnerships & Strategic Alliances This document contains Graphics.
This 11-page document discusses the factors that contribute to a healthy and thriving partnership or alliance between pharmaceutical and diagnostic companies... (ID 4362)
Companies Profiled: Eli Lilly, bioMerieux, Visible Genetics, LipoScience, more ...
Price: $834.95


Can Pharmaceutical & Diagnostic Companies Work Together?: Case Studies This document contains Graphics.
This 9-page document describes two partnerships between a pharmaceutical and diagnostic companies... (ID 4358)
Companies Profiled: Merck
Price: $568.95


Developing a Diagnostic Test: The Pharmaceutical Industry Perspective This document contains Graphics.
This 6-page document summarizes the key factors that guide pharmaceutical companies' thinking on pairing therapeutics with diagnostic tests... (ID 4357)
Companies Profiled: Eli Lilly, bioMerieux, Visible Genetics, LipoScience, more ...
Price: $568.95


Can Pharmaceutical & Diagnostic Companies Work Together?: Developing and Preparing A Diagnostic Test This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 22-page document discusses the critical factors that determine when a diagnostic company will move forward with the development of a diagnostic test, including technical feasability... (ID 4350)
Companies Profiled: Eli Lilly, bioMerieux, Visible Genetics, LipoScience, more ...
Price: $834.95


Supply Chain Management Best Practices 
Supply Chain performance remains a key factor in corporate competitiveness as organizations improve, refine and adopt build-to-order/ mass customization programs, vendor managed inventory and othe productive initiatives... (ID OP-87)
Companies Profiled: DaimlerChrysler, Dana Corporation, Dell Computer, Eastman Kodak, more ...
Price: $3180.00


Report Summary: Supply Chain Management Best Practices 
Supply chain performance remains a key factor in corporate competitiveness as organizations improve, refine and adopt build-to-order / mass customization programs, vendor managed inventory and other productivity initiatives... (ID OP-87A)
Companies Profiled: DaimlerChrysler, Dana Corporation, Dell Computer, Eastman Kodak, more ...
Price: $0.00


Quality Organizations: Operational Tactics for Today’s Business Environment This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of successful operational tactics in quality organizations at 46 benchmark companies... (ID 4336)
Companies Profiled: A.R. Machining, Sanofi-aventis, Corning, Agilent Technologies, more ...
Price: $604.95


Report Summary -- Remanufactuing Operations: Managing Resources and Structure to Streamline Processes 
... (ID OP-83A)
Price: $0.00


Remanufacturing Operations: Managing Resources and Structure to Streamline Processes 
Compare your company’s remanufacturing operations and management structure against those of the benchmark class, spot areas for improvement, and utilize the best practices in this report to develop a plan of action to implement performance-enhancing initiatives... (ID OP-83)
Price: $1121.00


Pharma Technical Services: Survey Analysis & Response Matrix This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Best Practices, LLC surveyed six industry-leading pharmaceutical companies to benchmark group structures, staff resources, career paths, training, technology, and data handling in their Manufacturing Technical Services (MTS) groups... (ID 4318)
Companies Profiled: AstraZeneca, U.S. Food & Drug Administration, Eli Lilly, GlaxoSmithKline, more ...
Price: $1633.5


Pharma Technical Services: Technology & Data Handling This document contains Graphics.
Pharmaceutical companies today are increasingly focused on the manufacturing process and its potential impact on company profitability... (ID 4310)
Companies Profiled: AstraZeneca, U.S. Food & Drug Administration, Merck, GlaxoSmithKline, more ...
Price: $2326.5


Report Summary -- Pharmaceutical & Diagnostic Companies: Can They Work Together? 
... (ID SM-160A)
Companies Profiled: Abbott Laboratories, AstraZeneca, bioMerieux, Bayer, more ...
Price: $0.00


Pharmaceutical & Diagnostic Companies: Can They Work Together? 
Help your organization understand the various nuances involved in creating successful partnerships between diagnostic and pharmaceutical companies... (ID SM-160)
Companies Profiled: Abbott Laboratories, AstraZeneca, bioMerieux, Bayer, more ...
Price: $2709.00


Report Summary -- Optimizing Manufacturing Operations: Structuring for Success 
... (ID OP-82A)
Price: $0.00


Optimizing Manufacturing Operations: Structuring for Success 
Analyze key manufacturing structure and management issues, including: structuring management, empowering employees, reducing turnover, staffing for fluctuations and managing change... (ID OP-82)
Price: $1121.00


Report Summary -- Pharma Technical Services: Structuring for Manufacturing Process Ownership 
... (ID OP-84A)
Companies Profiled: AstraZeneca, Pfizer, Eli Lilly, GlaxoSmithKline, more ...
Price: $0.00


Pharma Technical Services: Structuring for Manufacturing Process Ownership 
This Best Practices Benchmarking Report enables MTS operations functions to improve manufacturing processes and avoid costly product recalls and manufacturing shutdowns... (ID OP-84)
Companies Profiled: AstraZeneca, Pfizer, Eli Lilly, GlaxoSmithKline, more ...
Price: $3300.00


General Electric's Six Sigma Program Overview 
Though it is not a new or unique concept, the Six Sigma quality initiative has helped long-established companies reap substantial returns on their investments... (ID 3278)
Companies Profiled: General Electric
Price: FREE


Functional Analysis of SG&A Expenses Overview -- Free Excerpt 
In an effort to increase corporate profit, most leading companies are seeking to manage Selling, General, and Administrative expenses (SG&A) and target their cost and productivity improvement efforts by function... (ID 3638)
Companies Profiled: A Leading Retail Company
Price: FREE


PC Management Benchmarking Study: PC Management Operations and Trends This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis based on a survey of PC management operations in world-class companies... (ID 4297)
Companies Profiled: Intel, Janssen, Korry Electronics, New Brunswick Power, more ...
Price: $824.95


Optimizing Manufacturing Management Structures: Company Profiles This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains profiles that examine the workflow, management structure and management responsibilities within each company interviewed for this study... (ID 4293)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $824.95


Restructuring: Choosing a Manufacturing Structure This document contains Graphics.
Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4289)
Industries Profiled: Pharmaceutical, Biotech, Health Care
Price: $459.95


Restructuring: Interview Response Matrix This document contains a practice summary Matrix.
Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4290)
Industries Profiled: Pharmaceutical, Biotech, Health Care
Price: $344.95


Restructuring: Managing Reorganization This document contains Graphics.
Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4287)
Industries Profiled: Pharmaceutical, Biotech
Price: $344.95


Restructuring: Using Outsourcing and Sharing Services This document contains Graphics.
Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4288)
Industries Profiled: Pharmaceutical, Biotech, Health Care
Price: $344.95


Optimizing Manufacturing Management Structures: Data Analysis This document contains Metrics and a practice summary Matrix.This document contains Metrics and a practice summary Matrix.
This document contains a series of graphs and analysis that display management structures of the benchmark class... (ID 4292)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $824.95


Optimizing Manufacturing Management Structures: Best Practices This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document examines the organizational structures for manufacturing facilities that allow them to maintain both efficient and effective operations... (ID 4291)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $1049.95


Driving Productivity in the Manufacturing Lab: Productivity and Quality Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4254)
Companies Profiled: Bayer, Sanofi-aventis, Eli Lilly, GlaxoSmithKline, more ...
Price: $659.95


Driving Productivity in the Manufacturing Lab: Lessons Learned and Top Challenges This document contains a practice summary Matrix.
Best Practices, LLC interviewed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4252)
Industries Profiled: Pharmaceutical
Price: $0.00


Managing Industrial Custom Manufacturing: Observations on Productivity-Driving Programs This document contains a practice summary Matrix.
Best Practices, LLC undertook this benchmarking study to capture the productivity-driving programs and initiatives in place at benchmark partners’ production sites... (ID 4257)
Industries Profiled: Manufacturing, High Tech, Diversified
Price: $124.95


Driving Productivity in the Manufacturing Lab: Sample Process Flow Chart Slides This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
Best Practices, LLC interviewed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4266)
Industries Profiled: Pharmaceutical
Price: $574.95


Developing the Benchmarking Function: Managing Benchmarking Projects This document contains Graphics.
Benchmarking teams that do not plan for implementation from the earliest project stages risk losing out on tremendous opportunities for improvement... (ID 4274)
Price: $659.95


Developing the Benchmarking Function: Prioritizing Requests This document contains Graphics.
When companies decide to devote resources to benchmarking in the pursuit of continuous improvement, they must ensure that time, money and effort are allocated efficiently... (ID 4273)
Industries Profiled: Government, Energy, Telecommunications, Manufacturing
Price: $574.95


Developing the Benchmarking Function: Building Buy-In This document contains Graphics.
Even the most powerful management tool can be ineffective without the organizational support necessary to put it into productive use... (ID 4272)
Industries Profiled: Government, Energy, Manufacturing, High Tech
Price: $274.95


Report Summary -- Metrics for Excellence in Industrial Equipment Manufacturing 
... (ID OP-81A)
Price: $0.00


Metrics for Excellence in Industrial Equipment Manufacturing 
Benchmark your manufacturing operations against best-in-class companies... (ID OP-81)
Price: $2246.00


Report Summary -- Best Practices in Developing the Benchmark Function 
... (ID KM-39A)
Price: $0.00


Best Practices in Developing the Benchmark Function 
Understand optimal structures for benchmarking, successful approaches to prioritizing research requests, methods for building buy-in for benchmarking as a concept and ways to track process improvements resulting from benchmarking efforts... (ID KM-39)
Companies Profiled: AstraZeneca, Eastman Kodak, PSEG, BT Group, more ...
Price: $1472.00


Developing the Benchmarking Function: Using Technology to Advance Benchmarking Efforts This document contains Metrics and Graphics.This document contains Metrics and Graphics.
At its roots, benchmarking is about identifying, adapting and adopting best practices... (ID 4275)
Industries Profiled: Government, Telecommunications, Aerospace, Manufacturing
Price: $344.95


Developing the Benchmarking Function: Structure This document contains Graphics.
The right approach to benchmarking structure is the one that best fits with a company’s culture, business model and operational priorities... (ID 4271)
Industries Profiled: Government, Energy, Telecommunications, Service
Price: $659.95


Developing the Benchmarking Function: Lessons Learned This document contains a practice summary Matrix.
Best Practices, LLC interviewed executives at nine companies with extensive benchmarking experience to discover methods for creating successful and sustainable benchmarking functions... (ID 4276)
Industries Profiled: Government, Energy, Telecommunications, Service
Price: FREE


Organizing the Remanufacturing Management Structure: Best Practices This document contains Graphics.
Best Practices, LLC undertook this benchmarking study to find the optimal organizational structure for remanufacturing operations... (ID 4259)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $1049.95


Organizing the Remanufacturing Management Structure: Company Profiles This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC undertook this benchmarking study to find the optimal organizational structure for remanufacturing operations... (ID 4268)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $824.95


Driving Productivity in the Manufacturing Lab: Survey Response Matrix This document contains Metrics and a practice summary Matrix.This document contains Metrics and a practice summary Matrix.
Best Practices, LLC surveyed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4267)
Industries Profiled: Pharmaceutical
Price: $459.95


Managing Industrial Custom Manufacturing: Implementation of Productivity-Driving Programs and Initiatives This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC undertook this benchmarking study to capture the productivity-driving programs and initiatives in place at benchmark partners' highly customized, industrial manufacturing production sites... (ID 4256)
Industries Profiled: Manufacturing, High Tech, Diversified
Price: $459.95


Managing Industrial Custom Manufacturing: Best Practices This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC undertook this benchmarking study to capture the productivity-driving programs and initiatives in place at benchmark partners’ production sites... (ID 4258)
Industries Profiled: Manufacturing, High Tech
Price: $459.95


Managing Industrial Custom Manufacturing: Lessons Learned This document contains a practice summary Matrix.
Best Practices, LLC undertook this benchmarking study to help manufacturers track specific performance metrics among similar production operations... (ID 4255)
Industries Profiled: Manufacturing, High Tech, Diversified
Price: $74.95


Organizing the Remanufacturing Management Structure: Metrics This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Best Practices, LLC undertook this benchmarking study to find the optimal organizational structure for remanufacturing operations... (ID 4260)
Industries Profiled: High Tech, Telecommunications, Manufacturing
Price: $824.95


Driving Productivity in the Manufacturing Lab: Performance Metrics Matrix This document contains a practice summary Matrix.
Best Practices, LLC surveyed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4253)
Industries Profiled: Pharmaceutical
Price: $0.00


Driving Productivity in the Manufacturing Lab: Measuring Productivity and Quality This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Productivity acceleration and continuous quality improvement in the manufacturing laboratory requires companies to establish benchmarks and key performance indicators (KPIs)... (ID 4250)
Industries Profiled: Pharmaceutical
Price: $459.95


Driving Productivity in the Manufacturing Lab: Managing Human Capital This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC interviewed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4248)
Industries Profiled: Pharmaceutical
Price: $459.95


Driving Productivity in the Manufacturing Lab: Improving Quality and Efficiency This document contains Graphics.
Best Practices, LLC surveyed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4251)
Industries Profiled: Pharmaceutical
Price: $344.95


Driving Productivity in the Manufacturing Lab: Facilitating Schedules and Communication This document contains Graphics.
Best Practices, LLC surveyed seven industry-leading pharmaceutical companies to benchmark staffing, procedures, workflow, and productivity aspects of their quality assurance/quality control (QA/QC) laboratories... (ID 4249)
Industries Profiled: Pharmaceutical
Price: $459.95


Use of Imaging Technology to Support Pharmaceutical Medicines This document contains Graphics.
This research study conducted by Best Practices LLC explores potential relationships between imaging technology companies and pharmaceutical companies... (ID 4245)
Companies Profiled: Bayer, DuPont Pharmaceuticals, GlaxoSmithKline, Hitachi Medical Systems, more ...
Price: $344.95


Driving Productivity and Minimizing Rework in the Quality Control Laboratory 
The study examines staffing levels, structures, sample testing and documentation processes, performance indicators and innovative workflow technologies of industry-leading quality-control laboratories... (ID OP-80)
Companies Profiled: AstraZeneca, Sanofi-Aventis (formerly Aventis), Bayer, Eli Lilly, more ...
Price: $1000.00


Report Summary -- Driving Productivity and Minimizing Rework in the Quality Control Laboratory 
... (ID OP-80A)
Price: $0.00


Prioritizing M&A Opportunities to Ensure Growth and Value -- Part 2 This document contains Graphics.
This document discusses the following practices: Conducting systematic portfolio reviews to identify high-value assets and minimize redundant assets when prioritizing M&A opportunities... (ID 2880)
Companies Profiled: GlaxoSmithKline, Sanofi-aventis, Burroughs Wellcome, ABB, more ...
Price: $9.95


Streamlining Operations and Maintenance Training This document contains Graphics.
Corporate technical support organizations provide ongoing employee development training to plant engineers and direct line maintenance and operations personnel... (ID 4211)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Best Practices in Health and Safety Management - Lessons Learned This document contains a practice summary Matrix.
This document contains a matrix with the top three lessons learned for managing staffing, roles and budgets for the health and safety function... (ID 4190)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $9.95


Health and Safety Metrics - Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed six companies on health and safety issues... (ID 4193)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Health and Safety Metrics - Budgets This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed six companies on health and safety issues... (ID 4194)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $51.95


Best Practices in Operations and Maintenance Management: Executive Summary This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices undertook this research to compare current staffing levels, budgets, roles and responsibilities and performance measurements of leading technical support (also referred to as operations and maintenance and engineering services) organizations... (ID 4203)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $0.00


Setting Operations and Maintenance Goals, Policies This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This benchmarking study examines how best-in-class companies set operations and maintenance goals... (ID 4212)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $0.00


Optimizing Plant Operations and Maintenance: Staffing, Roles and Budgets - Lessons Learned This document contains a practice summary Matrix.
This document contains a matrix with the top three lessons learned for managing staffing, roles and budgets for Operations and Maintenance... (ID 4204)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Achieving O&M Savings through Centralization This document contains Graphics.
Benchmarked technical services organizations report that it is difficult to walk the fine line between decentralized flexibility and centralized efficiency... (ID 4213)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Reporting Key Operations and Maintenance Performance Measurements to Management This document contains Graphics.
All benchmark partner companies generate periodic plant performance reports as a way of communicating plant operations performance to senior-level executives... (ID 4209)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Measuring Performance with an Operations and Maintenance Scorecard This document contains Metrics.
Corporate operation and maintenance organizations fulfill the role of unifying the company’s various business units and production plants behind a common theme of continuous improvement... (ID 4208)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $25.95


Managing Continuous O&M Performance Improvement This document contains Graphics.
A cornerstone stage of the difficult process toward total quality or continuous improvement maintenance programs is identifying and sharing best practices across various production plants... (ID 4210)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $25.95


Operations and Maintenance Metrics - Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed five companies in detail about their technical support (also referred to as operations and maintenance or engineering services) functions from both a comprehensive corporate perspective and the corporate oversight standpoint... (ID 4206)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $22.95


Operations and Maintenance Metrics - Responsibilities, Performance Management This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed five companies in detail about their technical support (also referred to as operations and maintenance or engineering services) functions from both a comprehensive corporate perspective and the corporate oversight standpoint... (ID 4207)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Operations and Maintenance Metrics - Budgets This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed five companies in detail about their technical support (also referred to as operations and maintenance or engineering services) functions from both a comprehensive corporate perspective and the corporate oversight standpoint... (ID 4205)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $51.95


Developing Health and Safety Goals: Part II 
Maintaining a culture that values health and safety is an ongoing process for most companies... (ID 4200)
Industries Profiled: Telecommunications, Chemical, Energy
Price: $22.95


Developing Health and Safety Goals: Part I This document contains Graphics.
Benchmark companies track identical health and safety metrics throughout the organization to maintain corporate-wide consistency... (ID 4196)
Industries Profiled: Chemical, Energy
Price: $22.95


Coordinating Health and Safety Training This document contains Graphics.
Training is a critical component to ensuring a safe work environment, especially when handling heavy equipment or hazardous chemicals... (ID 4199)
Industries Profiled: Telecommunications, Chemical, Energy
Price: $25.95


Using Technology to Promote Health & Safety 
Sharing best practices and safety recommendations can greatly advance overall health and safety efforts across the company... (ID 4201)
Industries Profiled: Telecommunications, Chemical, Energy
Price: $22.95


Dividing Health and Safety Roles Between Corporate and Business Units This document contains Graphics.
Benchmark companies indicated that a centralized oversight role for health and safety aided in managing overall health and safety throughout the organization... (ID 4197)
Industries Profiled: Chemical
Price: $25.95


Building Buy-In for Health and Safety Activities 
One of the keys to health and safety excellence is a corporate culture where employees feel that upper management cares about their well-being... (ID 4198)
Industries Profiled: Chemical, Energy
Price: $25.95


Health and Safety Metrics: Performance Measurement This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed six companies on health and safety issues... (ID 4195)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $25.95


Health and Safety Metrics: Governance This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed six companies on health and safety issues... (ID 4192)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $25.95


Health and Safety Metrics: Documenting Policies and Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC surveyed six companies on health and safety roles and responsibilities and asked each if it had a company-wide health and safety policy and a clearly documented management system in place... (ID 4191)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $9.95


Best Practices in Health and Safety Management: Executive Summary 
Best Practices undertook this research to compare current staffing levels, budgets, roles and responsibilities and performance measurements of leading corporate health and safety organizations... (ID 4189)
Industries Profiled: Telecommunications, Energy, Chemical
Price: $0.00


Dividing Procurement Responsibilities Across the Company 
One trend that benchmark findings support is that companies are allocating responsibility for implementing procurement needs to business units, allowing corporate procurement to focus resources on strategic issues... (ID 4176)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $9.95


Predicting Procurement Staffing and Budgets: Encouraging Communication 
Benchmark partners have a variety of methods to maintain communication between corporate and business unit procurement departments, including supplier management tools, formal meetings of procurement executives and informal dialogue... (ID 4186)
Industries Profiled: Manufacturing, Medical Device, Pharmaceutical, Financial Services
Price: $25.95


Consolidating Procurement Spend through Technology 
World-class companies increasingly are using Internet, intranet and other computer-based technologies to streamline procurement technologies... (ID 4179)
Industries Profiled: Manufacturing, Telecommunications, Computer Hardware, Energy
Price: $25.95


Enhancing Supplier Diversity Programs This document contains Graphics.
One of the problems facing corporate procurement functions is the relatively small number of minority business enterprises that exist in specific product areas... (ID 4181)
Companies Profiled: Apple Computer
Price: $22.95


Setting Goals for the Procurement Function 
This benchmarking study examines how best-in-class companies set goals for their procurement functions... (ID 4175)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $0.00


Optimizing Procurement Management: Structuring for Growth: Lessons Learned This document contains a practice summary Matrix.
This document contains a matrix with the top three lessons learned for managing staffing, roles and budgets for the procurement function... (ID 4173)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $9.95


Coordinating Procurement Activities and Setting Goals 
Even in a completely decentralized environment, benchmark partners report the need for the corporate procurement function to set direction and goals for the entire organization... (ID 4174)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $9.95


Building Procurement Leadership Skills 
World-class procurement organizations hire skilled employees that understand procurement operations and how market activity affects those operations... (ID 4180)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $25.95


Predicting Procurement Staffing and Budgets through Standardization 
In any industry, companies must train their employees to replace parts specific to their operations... (ID 4178)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $9.95


Predicting Procurement Staffing and Budgets: Key Indicators This document contains Graphics.
Benchmark companies indicated that tying forecast models to standard metrics across the organization helps to accurately predict the procurement resources they will need as they grow... (ID 4177)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $25.95


Procurement Metrics: Measuring Performance and Predicting Growth This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains metrics for 10 world-class companies, focusing specifically on how companies measure the success of their procurement organizations and how they plan for growth in the procurement area... (ID 4185)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $34.95


Procurement Metrics: Managing Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains procurement metrics for 10 world-class companies, focusing specifically on staffing levels for the procurement function. Procurement staff size depends on a company’s structure... (ID 4183)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $34.95


Procurement Metrics: Managing Budgets This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains procurement metrics for 10 world-class companies, focusing specifically on budgeting for the procurement function... (ID 4184)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $51.95


Procurement Metrics -- Use of Procurement Cards and Self-Service Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains procurement metrics for 10 world-class companies, focusing specifically on the use of procurement cards and self-service programs... (ID 4182)
Companies Profiled: Allegheny Energy, Cogentrix, Entergy, Mirant, more ...
Price: $25.95


Defining the Skill Set for Facilities Services Employees This document contains Graphics.
Benchmark partners articulate the leadership and management skills required of corporate facilities personnel to ensure qualified personnel are hired or promoted to management positions... (ID 4149)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $22.95


Report Summary -- Best Practices in Health and Safety Management 
... (ID OP-79A)
Price: $0.00


Best Practices in Health and Safety Management 
Determine roles, staffing levels and budget requirements for your health and safety organization... (ID OP-79)
Price: $1952.00


Leveraging Technology to Streamline Facilities Management: Part II This document contains Graphics.
Running an efficient facility requires buildings and equipment that are in good working order... (ID 4148)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $9.95


Predicting Facilities Services Growth: Fostering Communication, Building Buy-in This document contains Graphics.
World-class facilities management organizations monitor key trends in market or corporate activity — such as adding a new product or service — which may signal a need for growth or cutbacks... (ID 4143)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $34.95


Organizational Structure for Facilities Services This document contains Graphics.
Some benchmark partners' organizational structures are centralized, while others' are quite decentralized... (ID 4144)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $0.00


Defining Roles for Corporate Facilities Services Oversight This document contains Graphics.
Corporate facilities services organizations at many benchmark partner companies serve as consultants to facilities personnel at the business unit level... (ID 4145)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $9.95


Facilities Services Metrics: Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains facilities services metrics for 8 world-class companies, focusing specifically on staffing ratios and the factors that affect staffing levels... (ID 4140)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $34.95


Facilities Services Metrics: Space, Responsibilities and Amenities This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains facilities services metrics for 8 world-class companies, focusing specifically on the ratio of corporate headquarters space to employee counts, the responsibilities of facilities services functions and the inclusion of amenities in company facilities... (ID 4139)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $34.95


Facilities Services Metrics: Performance Measurement This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains facilities services metrics for 8 world-class companies, focusing on methods of measuring facilities services performance and impact... (ID 4142)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $9.95


Facilities Services Metrics: Budgets and Outsourcing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
For this study, eight benchmark companies provided their 2000 corporate facilities services budgets and the percent of budget dedicated to outsourcing... (ID 4141)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $51.95


Maximizing Return on Facilities Services 
Interviews with world-class facilities organizations suggest several best practices related to streamlining facilities services to maximize return on investment (ROI)... (ID 4146)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $25.95


Leveraging Technology to Streamline Facilities Management: Part I 
Recent technological advances enable facilities management departments to manage their facilities assets with greater ease... (ID 4147)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $25.95


Optimizing Facilities Services: Managing Staffing, Roles and Budgets: Lessons Learned This document contains a practice summary Matrix.
This document contains a matrix with the top three lessons learned for managing staffing, roles and budgets for facilities services... (ID 4137)
Companies Profiled: AEP, Scholastic, Mirant, Reliant Energy, more ...
Price: $9.95


Optimizing Plant Operations and Maintenance Staffing, Roles and Budgets 
Structure your plant operations and maintenance organization to support continued growth... (ID OP-78)
Price: $1010.00


Optimizing Facilities Services: Managing Staffing, Roles and Budgets 
Predict space and amenities needs during times of corporate growth or contraction... (ID OP-77)
Companies Profiled: AEP, Duke Energy, Mirant, Progress Energy, more ...
Price: $1005.00


Report Summary -- Optimizing Facilities Services - Managing Staffing, Roles and Budgets 
... (ID OP-77A)
Companies Profiled: AEP, Duke Energy, Mirant, Progress Energy, more ...
Price: $0.00


Optimizing Procurement Management: Structuring for Growth 
Create more streamlined and responsive procurement operations to maintain a competitive advantage... (ID OP-76)
Companies Profiled: Allegheny Energy, Apple Computer, Cogentrix, Deere, more ...
Price: $1676.00


Report Summary -- Optimizing Procurement Management - Structuring for Growth 
... (ID OP-76A)
Companies Profiled: Allegheny Energy, Apple Computer, Cogentrix, Deere, more ...
Price: $0.00


Strategic Alliances Process Map This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
A detailed, color process map comprises this document... (ID 4124)
Companies Profiled: Eli Lilly, Pfizer, Amgen, Janssen
Price: $9.95


Report Summary -- Building Six Sigma Excellence -- A Case Study of GE 
... (ID OP-72A)
Companies Profiled: ABB, AlliedSignal, Argus Research Corp, Benson Securities, more ...
Price: $0.00


Determine Critical Short-term and Long-term Objectives for Six Sigma Implementation This document contains Metrics and Graphics.This document contains Metrics and Graphics.
To purchase the complete bundle, click on the following link: http://www... (ID 3283)
Companies Profiled: General Electric
Price: $0.00


Determine Critical Short-term and Long-term Objectives for Six Sigma Implementation This document contains Metrics and Graphics.This document contains Metrics and Graphics.
To purchase the complete bundle, click on the following link: http://www... (ID 3283)
Companies Profiled: General Electric
Price: $0.00


Develop, Implement, and Refine the Balanced Scorecard to Ensure Its Value and Timeliness This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices LLC studied 14 world-class companies highly regarded for their balanced scorecard implementation... (ID 3999)
Companies Profiled: 14 benchmarking partners
Price: $9.95


Step 5 -- Employing Econometric Models and Other Techniques to Strengthen the Budgeting and Resource Allocation Process. 
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3996)
Companies Profiled: Procter & Gamble, Time Inc., Harvard Business School, plus 15 survey respondents
Price: $25.95


Step 8 -- Learning Lessons from the Budgeting Process to Drive Continuous Improvement This document contains Graphics.
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3998)
Companies Profiled: Eastman Chemical, HON Company, Harvard Business School, Indiana University, more ...
Price: $9.95


Step 4 -- Building Managerial Consensus with Standardized Econometric Models to Ensure Effective Resource Allocation Decision Making. 
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3995)
Companies Profiled: Saturn (General Motors), Lennox, Johnson & Johnson, Indiana University
Price: $9.95


Step 7 -- Aligning Incentives with Resource Allocation Outcomes This document contains Graphics.
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3997)
Companies Profiled: Eli Lilly and Company, plus 15 survey respondents
Price: $9.95


Resource Allocation and Budgeting -- An Integrated Model with Key Findings and Lessons Learned from Survey Participants. This document contains Graphics.
Introduction Best practice research underscores the fact that every organization faces the same essential resource allocation challenge: "How can an enterprise best allocate limited resources to optimize economic returns and to best meet business objectives?" However, resource allocation concepts, skills, tools, processes & models go by different terms in different industries... (ID 3993)
Companies Profiled: Coca-Cola, Sanofi-aventis, Black & Decker, Motorola, more ...
Price: $18.95


Step 1 -- Aligning Resource Allocation and Budgeting with Strategic Goals. This document contains Graphics.
Introduction Using the Integrated Resource Allocation Model as a framework, Best Practices LLC conducted both secondary and primary research on this important subject... (ID 3994)
Companies Profiled: Corning, Sanofi-aventis, MEA Credit Union, United Nations Credit Union, more ...
Price: $0.00


Order Management Practices that Enhance the Value Chain. 
Catalog and maintain supplier information on a real-time basis to improve the quality of purchasing decisions. Raytheon is the #3 aerospace and defense company in the US... (ID 3451)
Companies Profiled: Raytheon, Dana, Mason & Hanger, International Paper
Price: $9.95


M&A Integration Planning: After Deal Closure This document contains Graphics.
The following practices are discussed: Moving quickly and decisively in the first three months following deal closure to create momentum and inspire confidence in the new organization’s future... (ID 2898)
Companies Profiled: Synopsys, Viewlogic, GlaxoSmithKline, Motorola
Price: $9.95


Measuring Business Development Success & Improvement This document contains Graphics.
The following practices are discussed: Managing M&A as a recurring process that can be continuously improved... (ID 2891)
Companies Profiled: GE Capital, Lucent Technologies, Boeing, UDI, more ...
Price: $18.95


Educating Personnel to Ease Integration -- Part 2 This document contains Graphics.
The following practices are discussed: Quickly communicating HR policy expectations and use them to guide individual policies and alleviate employee anxiety... (ID 2917)
Companies Profiled: Lucent Technologies, Sanofi-aventis, GlaxoSmithKline, UNUMProvident, more ...
Price: $9.95


Managing Change through Communication This document contains Graphics.
The following practices are discussed: Communicating the overarching business vision early and often to unite the organization... (ID 2903)
Companies Profiled: GlaxoSmithKline, Verizon, Motorola, AstraZeneca, more ...
Price: $25.95


Supply Chain Management and Partnerships -- Free Excerpt This document contains Graphics.
Best Practices, LLC undertook this multi-industry study to assist benchmarking partners’ efforts to improve the effectiveness of their entire supply chain... (ID 3209)
Price: $0.00


New Product Planning and Strategic Alliances: Benchmark Partner Interview Response Table This document contains a practice summary Matrix.
This document cotains interview responses from the fourty-two of the questions asked of senior New Product Planning Executives from four major pharmaceutical companies... (ID 3958)
Companies Profiled: Eli Lilly, Pfizer, Amgen, Janssen
Price: $49.00


New Product Planning: Building Stronger Alliances -- Part 1: Relationships 
Identify “win-win” alliance opportunities to minimize problems in transition and maximize long-term benefits... (ID 3939)
Companies Profiled: Eli Lilly, Pfizer, Amgen, Janssen
Price: $22.95


New Product Planning: Building Stronger Alliances -- Part 2: Communication This document contains Graphics.
Build fast communication processes to create sense of reliability. A partnership depends on clear, open communication... (ID 3940)
Companies Profiled: Eli Lilly, Pfizer, Amgen, Janssen
Price: $22.95


Structuring the Deal to Optimize Integration Effectiveness -- Part 2 This document contains Graphics.
This document discusses the following practices: Employing an integrated set of performance measures to guide, manage and assess M&A integration progress... (ID 2883)
Companies Profiled: Intel
Price: $9.95


Spotlight on Decision Making -- University of Western Australia, Hammer and Company This document contains Graphics.
University of Western Australia The University of Western Australia (UWA) has developed a training curriculum on decision-making... (ID 3395)
Companies Profiled: Hammer and Company, University of Western Australia
Price: $9.95


Spotlight on Decision Making -- Ford Motor Company, Armstrong Building Products This document contains Graphics.
Ford Motor Company Develop a Structured Decision-Making Process Continuously Employ Root-Cause Analysis to Identify Decision-Making Bottlenecks: To identify decision-making bottlenecks, Ford Motor Company conducted a cause-and-effect analysis examining why people have to wait for decisions... (ID 3390)
Companies Profiled: Ford, Armstrong Building Products
Price: $9.95


Spotlight on Decision Making -- GTE, AT&T This document contains Graphics.
GTE Telephone Operations Develop a Structured Decision-Making Process Employ a Fact-Based Systematic Decision-Making Process: At many organizations with advanced quality systems, a structured problem-solving process serves as a “proxy” for systematic decision-making... (ID 3389)
Companies Profiled: Verizon, AT&T
Price: $9.95


Spotlight on Decision Making -- Queen's University Belfast, Information Innovation This document contains Graphics.
Queen’s University Belfast Develop a Structured Decision-Making Process Create and Employ a Process Model to Drive Decision-Making: Researchers at the Queen’s University Belfast have done extensive studies on decision-making... (ID 3396)
Companies Profiled: Queen's University Belfast, Information Innovation
Price: $9.95


Spotlight on Decision Making at Nine Top Companies 
This document gives a brief overview of decision-making practices at Florida Power & Light, Cable & Wireless, USAA, DaimlerChrysler, Ritz-Carlton, Boart Longyear, American Airlines, Texas Instruments and Clorox... (ID 3391)
Companies Profiled: Florida Power & Light, Cable & Wireless, USAA, DaimlerChrysler, more ...
Price: $25.95


Six Sigma Program Implementation Steps at General Electric This document contains Graphics.
The project teams at General Electric proceed along a four-step process known as MAIC - Measure, Analyze, Improve, and Control... (ID 3285)
Companies Profiled: General Electric
Price: $9.95


Combine Six Sigma Participation with Career Incentives to Ensure the System is Internalized and Benefits are Realized 
Embed Six Sigma into the criteria of future leadership and establish the program as part of a succession planning process... (ID 3289)
Companies Profiled: General Electric
Price: $9.95


Using the Web to Drive E-Business and Enhance Partnerships 
Partner with other organizations in educational endeavors. Working within the knowledge-intensive pharmaceutical industry, companies often find natural partners in the education field... (ID 3606)
Companies Profiled: Bayer, other benchmark partners
Price: $9.95


Six Sigma and Other Quality Tools Employed to Achieve Critical Objectives, Focus on Key Processes and Develop Action Plans This document contains Graphics.
“Sigma” is a statistical term measuring the extent to which a process varies from perfection... (ID 3288)
Companies Profiled: General Electric
Price: $9.95


Background of the Six Sigma Program and GE's Implementation 
Background of the Six Sigma Program and GE's Implementation With the introduction of the Six Sigma quality tool in the 1980s, quality was being viewed as a competitive, strategic issue, rather than end-result... (ID 3279)
Companies Profiled: General Electric, Motorola, Sony, ABB, more ...
Price: $9.95


Create an Organized Structure that Emphasizes Empowerment and Senior Management Accountabiltity This document contains Graphics.
In addition to the focus on Six Sigma from Jack Welch, General Electric is driving the Six Sigma program forward with high-level oversight in all operating divisions... (ID 3281)
Companies Profiled: General Electric
Price: $9.95


Report Summary -- Examining White Collar Productivity - Managing SG&A Productivity 
... (ID OP-74A)
Companies Profiled: A Leading Retail Company, Adaptec, AGCO, Bridgestone, more ...
Price: $0.00


Teamwork Spotlight -- Miller Brewing Company, North Carolina State University 
Miller Brewing Company Set Common Goals Clearly Articulate The Team’s Vision and Purpose: In order to create the "brewery of the future,” Miller designed the Trenton Brewery to "empower people as partners... (ID 3401)
Companies Profiled: Miller Brewing Company, North Carolina State University
Price: $9.95


Teamwork Spotlight -- FedEx, Hewlett-Packard 
FedEx (Baldrige Winner) Set Common Goals Set Specific Performance Measures: FedEx has Quality Action Teams who are designed to make sure that their quality initiatives are implemented correctly... (ID 3398)
Companies Profiled: FedEx, Hewlett-Packard
Price: $9.95


Teamwork Spotlight -- Honeywell, Eastman Kodak 
Honeywell Manage for High Performance Create Team Standards: Honeywell aligns team responsibilities with team maturity... (ID 3400)
Companies Profiled: Honeywell, Eastman Kodak
Price: $9.95


Spotlight on Decision Making -- Hughes Aircraft Company, Harvard Business School This document contains a practice summary Matrix.
Hughes Aircraft Company has developed a decision support tool which is a comprehensive matrix designed to inform teams when certain tools and techniques are best applied in a structured decision-making and problem solving process... (ID 3394)
Companies Profiled: Hughes Aircraft Company, Harvard Business School
Price: $9.95


Teamwork Spotlight -- GTE Directories, XEL Communications, AT&T 
GTE Directories (Baldrige Winner) Set Common Goals Clearly Articulate The Team’s Vision and Purpose: GTE Directories has four different types of teams, all of which are aligned around specific goals... (ID 3399)
Companies Profiled: Verizon, XEL Communications, AT&T
Price: $9.95


Teamwork Spotlight -- Motorola, Corning 
Motorola (Baldrige Winner) Set Common Goals Set Specific Performance Measures and Goals: To focus the team and serve as a common language, Motorola teams set specific performance goals to focus the group and to direct the team toward common objectives... (ID 3397)
Companies Profiled: Motorola, Corning
Price: $9.95


Step 3 -- Develop Key Assumptions to Assure Accurate Forecasts and Effective Decision Making During Resource Allocation and Budgeting This document contains Graphics.
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3324)
Companies Profiled: 15 benchmark partners, Royal Dutch/Shell, Bridgestone-Firestone
Price: $9.95


Step 2 -- Engage Teams and Agree on Assumptions in the Resource Allocation Process This document contains Graphics.
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3323)
Companies Profiled: 15 benchmark partners, Emerson Electric
Price: $9.95


Step 6 -- Ensuring Cross-Functional Linkage This document contains Graphics.
Best Practices LLC conducted primary and secondary research to identify best practices in resource allocation and budgeting... (ID 3337)
Companies Profiled: 15 benchmark companies
Price: $9.95


Communicating, Integrating and Aligning the Balanced Scorecard to Maximize the Benefits of Implementation This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices LLC studied 14 world-class companies highly regarded for their balanced scorecard implementation... (ID 3542)
Companies Profiled: partners
Price: $18.95


Report Summary -- Driving Growth through New Product Planning and Strategic Alliances 
... (ID SM-135A)
Companies Profiled: Amgen, Cleveland Cavaliers, Eli Lilly, Janssen, more ...
Price: $0.00


Driving Growth through New Product Planning and Strategic Alliances 
Drive overall growth through a well-managed portfolio by addressing current and long-term needs in your company's new product planning and strategic alliance systems... (ID SM-135)
Companies Profiled: Amgen, Eli Lilly, Janssen, Pfizer
Price: $5622.00


Integrate the Order Processing System into Larger Enterprise Applications to Reduce Redundancy, Lower Errors, and Reduce Costs This document contains Graphics.
Employ systems that tightly integrate each step of the order-to-receipt process. Order processing must be integrated with other facets of front-office and back-office operations... (ID 3443)
Companies Profiled: Ericsson, Cavalier Homes, Bell South, Morgan Stanley-Dean Witter, more ...
Price: $9.95


Employ Order Processing Technology to Streamline Finance and Credit Approvals 
Employ order-processing systems that include credit verifications, accounting, and other financial capabilities... (ID 3445)
Companies Profiled: Motorola, GE Supply, Boeing, Snap-OnTools, more ...
Price: $9.95


Employ Integrated Technology Solutions to Enhance the Order Management System -- Part 2 
Identify and hold to standards when selecting EDI vendors and applications... (ID 3450)
Companies Profiled: Brightpoint, Chase Manhattan Bank, Boise Cascade, DaimlerChrysler, more ...
Price: $9.95


Best Practices in Order Management -- Free Excerpt This document contains Graphics.
Competitive Perspectives The past year has been a time of focused improvement for most companies as they seek to expand revenue growth and improve profitability... (ID 3434)
Companies Profiled: over 50
Price: $0.00


Tactics for Successful Implementation of World-Class Order Management Systems -- Free Excerpt 
Carefully detail the hidden costs to implementation beyond hardware and software purchases... (ID 3453)
Companies Profiled: Murray, DaimlerChrysler, ESEC Group
Price: $0.00


Nortel Networks and Unisys Corp. -- Highlights of the Companies' Order Management Systems 
Nortel's challenge was a shift in customer base from knowledgeable engineers to new, less sophisticated buyers who prefer to order a complete, integrated product package... (ID 3458)
Companies Profiled: Nortel Networks, Unisys
Price: $9.95


The Order-to-Receipt (Order Management) System -- Free Excerpt This document contains Graphics.
To achieve accuracy and speed in a complex business process, companies must strive to create highly integrated systems that tightly weave together the various elements and departments, eliminating redundancy and minimizing manual entry... (ID 3435)
Companies Profiled: A Leading Financial Services Firm
Price: $0.00


Champion Continuous Improvement -- Free Excerpt 
[note: this document is significantly shorter than our typical document, and is thus being offered free of charge to non-members] Employ benchmarking to create a “we can learn from everyone” culture... (ID 3369)
Companies Profiled: FedEx
Price: $0.00


Preparing the New Sales Force This document contains Graphics.
Practices in this document include: Devising innovative sales and marketing strategies through collaboration with acquired personnel... (ID 2934)
Companies Profiled: Intel, GlaxoSmithKline, Synopsys
Price: $9.95


Performance Measure Profiles: Merix Corporation 
This document identifies the leading and lagging indicators used within Merix Corporation to monitor corporate performance... (ID 4700)
Companies Profiled: Merix Corporation
Price: $9.95


Sample Balanced Scorecards for AmEx, ExxonMobil and Kaiser Permanente 
This document contains a sample of Balanced Scorecards contained in Best Practices, LLC’s databases... (ID 0206)
Companies Profiled: American Express, Kaiser Permanente, Exxon Mobil
Price: $9.95


Developing Leadership Support and Buy-in -- Free Excerpt 
The following practices are discussed: Engineering opportunities for senior leadership from both companies to meet before agreeing to a deal... (ID 2888)
Companies Profiled: UDI, Cisco Systems, Intel
Price: $0.00


Managing Supplier Performance -- Part 1 
This is the first of a three-part series on Managing Supplier Performance. Require suppliers to develop and implement internal quality programs... (ID 3240)
Companies Profiled: Florida Power & Light, AlliedSignal, Ford, Verizon
Price: $9.95


The Balanced Scorecard Progression This document contains Graphics.
... (ID 3536)
Companies Profiled: over 20
Price: $9.95


Merger & Acquisition Integration Excellence 
Create superior business growth and value for stakeholders by mastering the five key areas of integration: Business Development; Integration Planning; Culture & Personnel Management; Sales, Marketing & Customer Service; Technology & Systems... (ID OP-73)
Companies Profiled: AstraZeneca, AT Kearney, Bell Atlantic, Boeing, more ...
Price: $4000.00


Emerging Trends in ERP Systems This document contains Graphics.
With increasing pressure to reduce costs, companies are implementing new technologies to reduce SG&A costs and improve their asset utilization performance... (ID 3844)
Companies Profiled: Pentair
Price: $9.95


Managing Performance Measurement and Continuous Improvement -- Part 3 This document contains Graphics.
Maintain an integrated relationship with vendors to effectively manage inventory levels and lower operating costs. Diversified manufacturers are susceptible to the fluctuations of a cyclical market... (ID 3838)
Companies Profiled: AGCO, Pentair
Price: $9.95


Receivables Turns (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3839)
Companies Profiled: leading manufacturing companies
Price: $9.95


Inventory Turns (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3837)
Companies Profiled: leading manufacturing companies
Price: $9.95


Asset Utilization (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3841)
Companies Profiled: leading manufacturing companies
Price: $9.95


Days of Working Capital (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3842)
Companies Profiled: leading manufacturing companies
Price: $9.95


Days of Sales Outstanding (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3843)
Companies Profiled: leading manufacturing companies
Price: $9.95


Fixed Asset Turns (SG&A Performance Metrics) This document contains Graphics.
The following chart contains the latest asset utilization performance benchmarks for the group of diversified manufacturers chosen for this study... (ID 3840)
Companies Profiled: leading manufacturing companies
Price: $9.95


Aligning Performance Targets with Managerial Incentives This document contains Graphics.
Benchmark partners utilize bonuses and other incentive systems to encourage their managers to reach performance targets... (ID 3834)
Companies Profiled: Pentair, Solectron, AGCO, ITT Industries
Price: $9.95


Managing Performance Measurement and Continuous Improvement -- Part 2 This document contains Graphics.
Increase inventory turns by reducing the number of SKUs and improving the sales forecasting process... (ID 3836)
Companies Profiled: ITT Industries, AGCO
Price: $9.95


Managing Performance Measurement and Continuous Improvement -- Part 1 This document contains Graphics.
Johnson & Johnson's McNeil Customer Products Division employs a Balanced Scorecard approach to assess the impact of all potential investments... (ID 3835)
Companies Profiled: Johnson & Johnson
Price: $9.95


Establishing Corporate Management Structures -- Part 1 This document contains Graphics.
Most diversified manufacturers are organized and managed by business divisions... (ID 3827)
Companies Profiled: AGCO
Price: $9.95


Communicating Corporate Goals (SG&A) This document contains Graphics.
Employees who are well informed about goals and overall performance are better able to help the company make SG&A a meaningful tool... (ID 3833)
Companies Profiled: AGCO, ITT Industries, Pentair
Price: $9.95


Establishing Budget Allocation and Performance Targets -- Part 2 This document contains Graphics.
Review and revise your budget frequently to enable spending to reflect changes in the marketplace. Awareness of SG&A at Company A does not end after the budgeting process... (ID 3831)
Companies Profiled: Pentair, Bridgestone, ITT Industries
Price: $9.95


Establishing Budget Allocation and Performance Targets -- Part 1 This document contains Graphics.
High SG&A spending is not an evil in itself... (ID 3830)
Companies Profiled: AGCO, ITT Industries
Price: $9.95


SG&A Expenses: Introductory Key Findings 
This document introduces the concept of Sales, General and Administrative expenses and describes how executives are seeking to understand and mange such costs... (ID 3826)
Companies Profiled: leading manufacturing companies
Price: $9.95


Establishing Budget Allocation and Performance Targets -- Part 3 This document contains Graphics.
Target a select set of metrics to drive financial performance improvements. Companies need to define exactly which metrics they are going monitor to drive asset utilization... (ID 3832)
Companies Profiled: ITT Industries, Solectron
Price: $9.95


Establishing Corporate Management Structures -- Part 2 This document contains Graphics.
Consolidate common business functions across all divisions to reduce processing costs and achieve economies of scale... (ID 3828)
Companies Profiled: Pentair
Price: $9.95


Developing Corporate Strategy 
At Company A, employees are constantly looking for ways to reduce SG&A costs... (ID 3829)
Companies Profiled: Solectron, Lennox
Price: $9.95


Example Breakdowns of Company SG&A Expenses by Function -- Part 3 This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Profiles of SG&A expenses give managers the ability to compare white collar productivity relative to comparable organizations... (ID 3644)
Companies Profiled: Lucent Technologies, Ford
Price: $9.95


Example Breakdowns of Company SG&A Expenses by Function -- Part 2 This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Profiles of SG&A expenses give managers the ability to compare white collar productivity relative to comparable organizations... (ID 3643)
Companies Profiled: Egghead, Adaptec, Iomega, Komag
Price: $9.95


Example Breakdowns of Company SG&A Expenses by Function -- Part 1 This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Profiles of SG&A expenses give managers the ability to compare white collar productivity relative to comparable organizations... (ID 3642)
Companies Profiled: NCR, Texas Instruments, Gateway
Price: $9.95


Service Assurance Performance Drivers This document contains Graphics.
This document contains service assurance cost metrics, quality / general metrics, and staffing metrics for the telecom industry... (ID 3637)
Companies Profiled: A Leading Telecommunications Company
Price: $9.95


Service Fulfillment Performance Drivers This document contains Graphics.
This document contains service fulfullment cost metrics, quality / general metrics, and staffing metrics for the telecom industry... (ID 3636)
Companies Profiled: A Leading Telecommunications Firm
Price: $9.95


Infrastructure Performance Drivers This document contains Graphics.
This document contains infrastructure cost metrics, quality / general metrics, and staffing metrics for the telecom industry... (ID 3632)
Companies Profiled: A Leading Telecommunications Company
Price: $9.95


Support Assets Performance Drivers This document contains Graphics.
This document contains service fulfullment cost metrics, quality / general metrics, and staffing metrics for the telecom industry... (ID 3635)
Companies Profiled: A Leading Telecommunications Firm
Price: $9.95


Functional Analysis of SG&A Expenses -- Presentation Slides This document contains Graphics.
Pareto Analysis: Partner SG&A Breakdowns Conduct Pareto analysis to prioritize SG&A improvement opportunities... (ID 3641)
Price: $9.95


Prioritizing M&A Opportunities to Ensure Growth and Value -- Part 1 This document contains Graphics.
This document discusses the practice of favoring value-creation opportunities to understand long-term value existing across multiple dimensions... (ID 2879)
Companies Profiled: Cisco Systems, Johnson & Johnson, Cerent, Yahoo, more ...
Price: $9.95


Structuring the Deal to Optimize Integration Effectiveness -- Part 3 This document contains Graphics.
This document discusses the following best practices: Adopting an approach and “tone” that best reflects the true nature of the M&A combination as a merger of equals or as an acquisition... (ID 2884)
Companies Profiled: GlaxoSmithKline, Sanofi-aventis, Cisco Systems
Price: $9.95


Creating the Integration Team -- Part 1 This document contains Graphics.
The following practices are discussed: Assigning personnel to the integration team based on their expertise and influence... (ID 2901)
Companies Profiled: Thomson, Intel, Synopsys, Cisco Systems, more ...
Price: $9.95


Effectively Manage Reseller, Vendor, and Customer Relationships to Maximize Productivity and Gains. This document contains Graphics.
Many systems and practices exist that maximize the benefits of close working relationships with suppliers... (ID 3724)
Companies Profiled: AT&T, Worldcom, Graybar Electric, NextWave
Price: $9.95


Align Wholesaling Systems with Corporate Strategy, Standardize Product Offerings, and Increase Process Efficiency to Maximize Partnership and Alliance Benefits 
Align Systems with Wholesaling Strategy Align wholesaling operations along marketing and logistical lines to increase competitiveness... (ID 3712)
Companies Profiled: blinded benchmarking partners
Price: $9.95


More Balanced Scorecards -- Part 2 
Best Practices LLC conducted a study of 14 world-class companies renowned for their implementation of the balanced scorecard... (ID 3609)
Companies Profiled: 3 leading balanced scorecard implementors
Price: $9.95


More Balanced Scorecards -- Part 1 
Best Practices LLC conducted a study of 14 world-class companies renowned for their implementation of the balanced scorecard... (ID 3608)
Companies Profiled: A Top Financial Services Firm
Price: $9.95


A Pharmaceutical Company Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within a pharmaceutical company to monitor corporate performance... (ID 3564)
Companies Profiled: A Leading Pharmaceutical
Price: $9.95


A Financial Services Company Balanced Scorecard This document contains Graphics.
This document includes a list of the performance metrics captured within a financial services company to monitor corporate performance... (ID 3562)
Companies Profiled: A Top Financial Services Firm
Price: $9.95


An Electronics Manufacturer Balanced Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within an electronics manufacturer to monitor corporate performance... (ID 3561)
Companies Profiled: A Leading Manufacturer
Price: $9.95


An Automotive Supplier Balanced Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within an automotive supplier to monitor corporate performance... (ID 3560)
Companies Profiled: A Leading Automobile Manufacturer
Price: $9.95


U.S. Department of Transportation Balanced Scorecard - Free Excerpt This document contains Graphics.
Return to the Balanced Scorecard Research Bundle This document includes an exhaustive list of the performance metrics captured within the US Department of Transportation to monitor organization performance... (ID 3559)
Companies Profiled: U.S. Department of Transportation
Price: $0.00


Rich Products Corporate Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within Rich Products to monitor corporate performance... (ID 3558)
Companies Profiled: Rich Products
Price: $9.95


National Semiconductor Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within National Semiconductor to monitor corporate performance... (ID 3557)
Companies Profiled: National Semiconductor
Price: $9.95


ExxonMobil (Mobil Oil Division) Balanced Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within Mobil Oil (prior to its merger with Exxon) to monitor corporate performance... (ID 3556)
Companies Profiled: ExxonMobil
Price: $9.95


MichCon (a unit of MCN Energy) Balanced Scorecard This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within MichCon (a unit of MCN Energy) to monitor corporate performance... (ID 3555)
Companies Profiled: MichCon (MCN Energy)
Price: $9.95


Merix Scorecards This document contains Graphics.
This document includes an exhaustive list of the performance metrics captured within Merix to monitor corporate performance... (ID 3554)
Companies Profiled: Merix
Price: $9.95


Keycorp Balanced Scorecard This document contains Graphics.
Best Practices LLC conducted a study of 14 world-class companies renowned for their implementation of the balanced scorecard... (ID 3553)
Companies Profiled: KeyCorp
Price: $9.95


Kaiser Permanente Northeast Region Balanced Scorecard This document contains Graphics.
Best Practices LLC conducted a study of 14 world-class companies renowned for their implementation of the balanced scorecard... (ID 3552)
Companies Profiled: Kaiser Permanente
Price: $9.95


American Express Corporate Scorecard This document contains Graphics.
Best Practices LLC conducted a study of 14 world-class companies renowned for their implementation of the balanced scorecard... (ID 3551)
Companies Profiled: American Express
Price: $9.95


Developing the Balanced Scorecard -- Free Excerpt 
Purpose This study analyzes the experience, operating practices and winning strategies of a diverse group of companies that have successfully designed, developed and implemented Balanced Scorecards of performance measures in order to facilitate strategy deployment... (ID 3535)
Companies Profiled: A Leading Financial Services Company
Price: $0.00


British Airways, Jayco Inc. and Intermec Technologies -- Highlights of the Companies' Order Management Systems 
Jayco's challenge was to create a system for handling more than 7,000 orders processed per month, 2,300 of which are for configured recreational vehicles... (ID 3459)
Companies Profiled: Jayco, Intermec Technologies, British Airways
Price: $9.95


Employee Training Tactics for Successful Order Management System Implementation 
This document examines several tactics world-class companies use to train employees during order management system implementation... (ID 3454)
Companies Profiled: Toyota, Fujitsu, Hercules Chemicals, Unisys, more ...
Price: $9.95


Employ Integrated Technology Solutions to Enhance the Order Management System -- Part 1 This document contains Graphics.
Employ Electronic Data Interchange systems to improve supply chain management... (ID 3449)
Companies Profiled: Fujitsu Microelectronics, Cisco, 3Com, Timken, more ...
Price: $9.95


Manage Workflow to Improve upon the Order Fulfillment Process This document contains Graphics.
Employ or design solutions to streamline and direct processes. It is imperative to build upon and closely link software solutions with streamlined processes... (ID 3447)
Companies Profiled: Linde, Hughes Aircraft (General Motors), Brunswick
Price: $9.95


Employ Innovative Order Processing Methods to Streamline Regulatory Compliance and On-Time Delivery This document contains Graphics.
Employ software that automates the documentation and foreign regulatory process... (ID 3444)
Companies Profiled: Hewlett-Packard, Lexmark, Thomson
Price: $9.95


Utilize the Order Entry System to Enable Scheduling and Forecasting Efficiencies 
Integrate production planning and order entry systems to provide accurate scheduling information... (ID 3442)
Companies Profiled: Cypress Semiconductors, Nike, Weirton Steel, BP Amoco, more ...
Price: $9.95


Employ Real-Time, Internet-Based Order-Entry Programs that Allow Configuration, Constraint Verification, and Production Scheduling 
As business-to-business Internet use becomes more widespread, companies are more likely to deploy Internet/ERP linkages to expand their marketing reach and to facilitate planning and scheduling... (ID 3441)
Companies Profiled: Herman Miller
Price: $9.95


Consider Various Technologies to Create Alternative Order Entry Stations That Best Suit Customers 
Create global order entry stations to allow customers to place orders around the clock... (ID 3440)
Companies Profiled: JLG Industries, American Dental Cooperative, Medication Plus, Pep Boys
Price: $9.95


Provide Alternative Order Entry Channels to Reach a Wider Customer Base 
Provide alternative channels for order entry to reach a wider customer base. Depending on the customer segment or marketing channel, multiple methods of order entry might be appropriate... (ID 3439)
Companies Profiled: Dell Computer, Auto-by-Tel, InterVoice, GE Supply, more ...
Price: $9.95


Employ Performance-Enhancing Quote Systems to Optimize the Order Management Process This document contains Graphics.
Employ electronic quote systems that integrate the quote process with the order entry process... (ID 3438)
Companies Profiled: Texas Instruments, Hewlett-Packard, Whirlpool, Haworth
Price: $9.95


Employ an Efficient Order Entry System to Benefit Both Customers and Order Takers 
Employ an on-line order entry system to check product design and reduce cycle time... (ID 3437)
Companies Profiled: Cisco Systems, JLG Industries, InterVoice-Brite, CNH Global, more ...
Price: $9.95


Select Appropriate Configuration Tools to Simplify the Customer Interface This document contains Graphics.
Use configuration tools that provide a seamless user interface. The order entry process is particularly prone to errors in a paper-based system... (ID 3436)
Companies Profiled: Dell Computer, Compaq, United Technologies, Navistar, more ...
Price: $9.95


Managing Supplier Performance -- Part 3 
Develop a formal supplier management process to ensure that each element functions excellently. Xerox maintains one of the world's most celebrated supplier management systems... (ID 3365)
Companies Profiled: Xerox, FedEx, Motorola, Honeywell
Price: $9.95


Six Sigma Projects and Results -- Part 2 
Firm Comment Morgan Stanley, Dean Witter “We figure that Six Sigma could free up $2 billion from manufacturing inventories alone... (ID 3294)
Companies Profiled: Morgan Stanley-Dean Witter, Merrill Lynch, Argus Research Corp, Prudential Securities, more ...
Price: $9.95


Six Sigma Projects and Results -- Part 1 This document contains Graphics.
General Electric Results Companies operating at a three sigma level that devote a large amount of resources to Six Sigma implementation can now expect to make one sigma shift improvements each year... (ID 3293)
Companies Profiled: General Electric, AlliedSignal
Price: $9.95


Improve Six Sigma Performance through Recruiting Efforts and Job Deployment This document contains Graphics.
General Electric's commitment to Six Sigma quality has resulted in a massive hiring effort... (ID 3292)
Companies Profiled: General Electric
Price: $9.95


Structure and Define Six Sigma Job Positions and Corresponding Responsibilities to Ensure Program Success This document contains Graphics.
Black Belts and Master Black Belts work full time on the Six Sigma programs... (ID 3291)
Companies Profiled: General Electric
Price: $9.95


Establish High-Level Training Programs to Facilitate the Implementation of Six Sigma Initiatives 
Six Sigma training programs are a necessary tool for employees to understand the value of this sophisticated quality initiative... (ID 3290)
Companies Profiled: General Electric
Price: $9.95


Develop Processes to Link Six Sigma Initiatives with Customer Satisfaction 
GE's customer satisfaction measurement process is a key Six Sigma tool... (ID 3286)
Companies Profiled: General Electric, Motorola
Price: $9.95


Ensure that the Impact of Six Sigma Initiatives is Demonstrated to Customers and Suppliers 
General Electric has recently adopted a “customer-centric” view of Six Sigma... (ID 3284)
Companies Profiled: General Electric
Price: $9.95


Determine the Scope and Vision of the Six Sigma Program Prior to Implementation 
Motorola pioneered the Six Sigma program in the 1980s strictly to improve manufacturing quality... (ID 3282)
Companies Profiled: General Electric, Motorola
Price: $9.95


Supplier Rewards and Recognition -- Part 2 
Establish distinct levels of recognition to promote spirited competition and enthusiasm... (ID 3244)
Companies Profiled: Verizon, SBC, PPG Industries, Chemineer, more ...
Price: $9.95


Supplier Rewards and Recognition -- Part 1 
Reward partnership and demonstrate commitment with long-term agreements... (ID 3243)
Companies Profiled: Timken, Marks & Spencer, DaimlerChrysler, Ford, more ...
Price: $9.95


Supply Chain Training and Support 
Practices in this document include: Improve both ends of the supply chain through integrated training... (ID 3242)
Companies Profiled: Baldor Electric, SBC, Ford, Motorola, more ...
Price: $9.95


Managing Supplier Performance -- Part 2 
Define key measures to manage supplier performance process... (ID 3241)
Companies Profiled: AT&T, Xerox, General Motors, GM Cadillac, more ...
Price: $9.95


Contracting with Suppliers 
Contacting with Suppliers Practices in this document include: Employ supplier alliances to improve quality and reduce costs... (ID 3239)
Companies Profiled: National Association of Purchasing Management, Advanced Micro Devices, General Electric, Merck, more ...
Price: $9.95


Supplier Partnerships & Integrations 
Supplier Partnerships & Integrations Practices in this document include: Assign inventory management responsibility to suppliers through Schedule Sharing Systems... (ID 3238)
Companies Profiled: Motorola, Xerox, Lockheed Martin, DaimlerChrysler, more ...
Price: $9.95


Solving Problems Together with Suppliers 
Solving Problems Together with Suppliers Strive to identify root causes of problems and work with suppliers to remedy them... (ID 3237)
Companies Profiled: Motorola, Crown Cork & Seal, Ashland Chemical, PCI of America, more ...
Price: $9.95


Communication Mechanisms between Suppliers and Customers -- Part 3 
Give suppliers access to corporate data to improve planning and product quality... (ID 3236)
Companies Profiled: Wilson Sporting Goods, Sony, Varian Associates, MEMC Electronic Materials, more ...
Price: $9.95


Communication Mechanisms between Suppliers and Customers -- Part 2 
Employ communication mechanisms that distinguish information based on its urgency... (ID 3235)
Companies Profiled: Xerox, Schering-Plough, Symbiosis, Boeing, more ...
Price: $9.95


Communication Mechanisms between Suppliers and Customers -- Part 1 
Communicate supply chain standards through regular supplier quality reports... (ID 3234)
Companies Profiled: SBC, R.J. Reynolds, Honeywell, Colgate-Palmolive, more ...
Price: $9.95


Setting Supplier Standards 
Setting Supplier Standards Practices in this document include: Develop a comprehensive supplier quality program to improve the procurement process... (ID 3232)
Companies Profiled: Verizon, Raytheon, GlaxoSmithKline, Hamilton Standard, more ...
Price: $9.95


Supplier Performance Measurement -- Part 2 
Practices in this document include: Aligning supplier performance measurements with your company’s overall performance scorecard... (ID 3231)
Companies Profiled: Raytheon
Price: $9.95


Supplier Performance Measurement -- Part 1 
Practices in this document include: Employing multiple performance measures to manage procurement cost and quality... (ID 3230)
Companies Profiled: Bellcore, Bausch & Lomb, Marlow Industries, Tandem Computers, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 4 
Practices in this document include: Seeking process initiatives that improve hand-off efficiency and quality... (ID 3229)
Companies Profiled: Dell Computer, Allergan, Haagen-Dazs, DaimlerChrysler, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 3 
Practices in this document include: Transfering processes to suppliers to take full advantage of their strengths... (ID 3228)
Companies Profiled: Gilbarco, Sanofi-aventis, Degussa AG, ISP Europe, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 2 
Practices in this document include: Developing integrated work teams to improve performance, quality, and timeliness... (ID 3227)
Companies Profiled: Kaiser Electronics, American Home Products, Bayer, Edy's Grand Ice Cream, more ...
Price: $9.95


Supplier-Driven Continuous Improvement -- Part 1 
Practices in this document include: Developing explicit and mutually beneficial cost improvement agreements with suppliers... (ID 3226)
Companies Profiled: Baxter Healthcare, Allen-Bradley, Lockheed Martin, Rockwell International, more ...
Price: $9.95


Supply Chain Continuous Improvement Planning This document contains Graphics.
Practices in this document include: Adopting a process-based approach to developing and refining supply chain management systems... (ID 3225)
Companies Profiled: Bellcore, Tandem Computers, Allen-Bradley, Motorola, more ...
Price: $0.00


Involve Suppliers in New Product Design and Development 
Practices in this document include: Employing cross-functional, cross-supplier teams throughout the new product and packaging design process to identify opportunities to increase quality and lower costs... (ID 3224)
Companies Profiled: Delphi, Gerber, Novartis, Boeing, more ...
Price: $9.95


Technology "Lessons Learned" for Supply Chain Management 
Practices in this document include: Determining which supply chain technologies are most appropriate for your company... (ID 3223)
Companies Profiled: UNUMProvident, Frito-Lay, IBM, General Electric, more ...
Price: $9.95


System Integration with Suppliers This document contains Graphics.
Practices in this document include: Linking corporate and supplier network sites with frame relay technology... (ID 3221)
Companies Profiled: Bayer Corp, Andersen Windows, Eli Lilly, DuPont, more ...
Price: $9.95


Internet, Intranet, & Extranet Communication with Suppliers 
Practices in this document include: Actively managing extranet implementation to create a user-friendly system... (ID 3220)
Companies Profiled: General Electric, Lord Corp, Fruit of the Loom, Manhattan Bank, more ...
Price: $9.95


Electronic Communication with Suppliers -- Part 2 This document contains Graphics.
Practices in this document include: Using common EDI standards to help standardize dynamic information transactions... (ID 3219)
Companies Profiled: Xerox, Kaiser Permanente, Target, Sara International, more ...
Price: $9.95


Electronic Communication with Suppliers -- Part 1 This document contains Graphics.
Practices in this document include: Employing Electronic Data Interchange (EDI) systems to improve supply chain management... (ID 3218)
Companies Profiled: Timken Faircrest, Sun Microsystems, Haggar Clothing, Wrangler, more ...
Price: $9.95


Establishing Supplier Certification Programs 
Practices in this document include: Establishing certification standards to the quality and reliability of the supplies or services purchased... (ID 3217)
Companies Profiled: Department of Defense, Symbiosis, Motorola, Sun Microsystems, more ...
Price: $9.95


Conducting Supplier Inspections This document contains Graphics.
Practices in this document include: Providing suppliers with tools to conduct self-assessments... (ID 3216)
Companies Profiled: Allen-Bradley, Motorola, Ashland Chemical, Eli Lilly, more ...
Price: $9.95


Tactics and Benefits of Reducing the Number of Suppliers 
This document looks at the ways several companies approach reducing the number of suppliers they have and the benefits they have received from reductions... (ID 3214)
Companies Profiled: Compaq, DuPont, ExxonMobil, Kaiser, more ...
Price: $22.95


Supplier Classification & Segmentation 
Practices in this document include: Classifying suppliers and partners by operating characteristics meaningful to your organization... (ID 3213)
Companies Profiled: Motorola, Corning, Xerox
Price: $9.95


Determining Suppliers' Capabilities 
Practices in this document include: Thoroughly assessing a supplier’s capabilities and commitment to the customer before entering a partnership... (ID 3212)
Companies Profiled: Kaiser Electronics, DaimlerChrysler, Boehringer Mannheim, Fisher-Rosemount, more ...
Price: $9.95


Conduct a Needs Assessment Prior to Embarking on the Path of Partnerships with Suppliers -- Part 2 
Practices in this document include: Using integrated suppliers to reduce costs of maintenance, repair, and operations supplies... (ID 3211)
Companies Profiled: ExxonMobil, Timken, Kaiser Electronics, Pharmacia
Price: $9.95


Conduct a Needs Assessment Prior to Embarking on the Path of Partnerships with Suppliers -- Part 1 
Practices in this document include: Establishing supplier alliances to leverage the specific skills that each company brings to the table... (ID 3210)
Companies Profiled: Case Corp, Fritz Companies, Schneider Logistics, GATX LogisticsAllen-Bradley, more ...
Price: $9.95


Retaining a Talented Technology Team This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Practices in this document include: Identifying key methods of retaining top technologists in an environment of high employee turnover... (ID 2945)
Companies Profiled: Cisco Systems, Motorola, Cerent, General Instrument, more ...
Price: $9.95


Communicating Goals and Actions This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Practices in this document include: Involving employees in systems testing to provide up-front training on the new technology and identify staffing needs... (ID 2944)
Companies Profiled: Verizon, Contel, Synopsys, Intel
Price: $9.95


Maintaining Flexibility in Merger and Acquisition Technology Integration This document contains Graphics.
Practices in this document include: Considering using “bridges” rather than wholesale replacement for large-scale technology integration efforts... (ID 2943)
Companies Profiled: Intel, Level One, Verizon, Synopsys
Price: $9.95


Standardizing Infrastructure Technologies -- Part 2 
Practices in this document include: Establishing strong infrastructure systems to ensure seamless global communication... (ID 2942)
Companies Profiled: Dupont, Boeing/McDonnell-Douglas, Intel, Synopsys, more ...
Price: $9.95


Standardizing Infrastructure Technologies -- Part 1 This document contains Graphics.
Practices in this document include: Expanding enterprise resource planning tools to maximize the impact of systems integration activities... (ID 2941)
Companies Profiled: Synopsys, Viewlogic, SmartTech
Price: $9.95


Planning for Technology Integration This document contains Graphics.
Practices in this document include: Ensuring that key integration managers clearly understand technology integration tasks and actions... (ID 2940)
Companies Profiled: Synopsys, Verizon, Contel, Bell Atlantic
Price: $9.95


Assessing and Prioritizing Integration Opportunities -- Part 2 This document contains Graphics.
To ensure that systems integration activities occur swiftly, top companies have their technology integration teams identify key criteria to assess systems and technologies and prioritize integration activities... (ID 2939)
Companies Profiled: Verizon, Bell Atlantic, Contel, Olsten Corp, more ...
Price: $9.95


Assessing and Prioritizing Integration Opportunities -- Part 1 This document contains Graphics.
Practices in this document include: Prioritizing system integration steps to focus on critical capabilities and key business drivers... (ID 2938)
Companies Profiled: Verizon, Contel, Bell Atlantic, Intel
Price: $9.95


Technology and Systems Integration in Mergers & Acquisitions 
Research suggests that approximately half of approved mergers and acquisitions actually realize their expected value... (ID 2937)
Companies Profiled: A Leading Financial Services Firm
Price: $9.95


Soothing Customer Concerns This document contains Graphics.
Practices in this document include: Arranging for seamless service and communication to customers during transition periods... (ID 2936)
Companies Profiled: Glaxo Wellcome, Wells Fargo, Intel, Level One, more ...
Price: $9.95


Planning Service Integration This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Practices in this document include: Achieving overall buy-in up front for a unified customer service protocol... (ID 2935)
Companies Profiled: DuPont, Bell Atlantic, Verizon, Paranet, more ...
Price: $9.95


Unifying the Sales Force This document contains Graphics.
Practices in this document include: Sending a clear message from executive leadership promoting sales of the acquired company’s high-growth products... (ID 2933)
Companies Profiled: IBM, US West, DaimlerChrysler, Coca-Cola, more ...
Price: $9.95


Aligning Marketing Strategy -- Part 3 This document contains Graphics.
Practices in this document include: Employing a dual view of sales and marketing capabilities to inform resource allocation decisions and synergy identification... (ID 2932)
Companies Profiled: GTE, Verizon, Novartis
Price: $9.95


Combined Company Strategy: Sales and Marketing Road Map This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document encourages the development of a sales and marketing road map for the combined company to effectively promote products, identify revenue potential and determine staffing needs... (ID 2931)
Companies Profiled: Verizon, Bell Atlantic, Synopsys
Price: $9.95


Corporate Growth Strategies: Collaborative Planning Processes This document contains Graphics.
This document proposes the alignment of new products with overall corporate growth strategies through a collaborative planning process... (ID 2930)
Companies Profiled: Sanofi-aventis
Price: $9.95


M&A Effect on Sales, Marketing, and Customer Service Issues This document contains Graphics.
This document provides strategies for dealing with mergers and acquisitions integrations... (ID 2929)
Companies Profiled: Verizon, Lucent Technologies
Price: $9.95


Measuring HR Integration Success This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains information regarding HR Integration Success... (ID 2928)
Companies Profiled: Intel, Lucent Technologies, Cisco Systems, Dialogic
Price: $9.95


Integrating Personnel: Compensation and Severance During a Merger This document contains Graphics.
This document advises managers to blend company policies to support the new strategic direction of the combined entities... (ID 2927)
Companies Profiled: Verizon, Level One, Lucent Technologies, Ascend Communications, more ...
Price: $9.95


Integrating Personnel: Creating Incentive Systems This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document claims that it is essential to create an incentive system to support the new vision of the integrated entity... (ID 2926)
Companies Profiled: IBM, EDS, AT Kearney, Novartis, more ...
Price: $9.95


Integrating Personnel: Encouraging Relocation in Combined Company 
This document encourages relocation to cross-pollinate knowledge in the combined company. Providing financial or benefit packages to promote relocation may or may not work... (ID 2925)
Companies Profiled: Boeing, Daimler, Chrysler
Price: $9.95


Integrating Personnel: Maintaining Work Force Productivity This document contains Graphics.
This document suggests that in order to minimize productivity losses, companies should be swift in making personnel reduction decisions... (ID 2924)
Companies Profiled: AT Kearney, EDS, Lucent Technologies, Intel, more ...
Price: $9.95


Integrating Personnel: Balancing Managament & Qualification This document contains Graphics.
This document proposes that the intention to have an evenly distributed management between merging companies is important... (ID 2923)
Companies Profiled: Verizon, Con-Tel, Lucent Technologies, Motorola, more ...
Price: $9.95


Meeting Integration Goals: Importance of Speed This document contains Graphics.
This document suggests integration tasks be completed well before the finalization of the acquisition... (ID 2922)
Companies Profiled: Motorola, Lucent Technologies, Glaxo Wellcome
Price: $9.95


Identifying & Retaining Key Leaders -- Part 2 This document contains Metrics and Graphics.This document contains Metrics and Graphics.
The following practices are discussed: Making executive leadership decisions as soon as possible to free them to work on employee decisions... (ID 2921)
Companies Profiled: Lucent Technologies, Sanofi-aventis, Verizon, IBM, more ...
Price: $9.95


Identifying & Retaining Key Leaders -- Part 1 This document contains Graphics.
The following practices are discussed: Leveraging both companies’ strengths in leadership development and succession planning processes... (ID 2920)
Companies Profiled: AstraZeneca, Intel, UNUMProvident, IBM
Price: $9.95


Utilizing Different Channels to Communicate Cultural Integration -- Part 2 This document contains Graphics.
The following practices are discussed: Utilizing face-to-face interaction to ensure continued communication and networking throughout the integration process... (ID 2919)
Companies Profiled: Intel, Case Technologies, Lucent Technologies, Synopsys, more ...
Price: $9.95


Utilizing Different Channels to Communicate Cultural Integration -- Part 1 This document contains Graphics.
The document discusses the practice of using multiple methods of communication to guarantee effective information dissemination... (ID 2918)
Companies Profiled: Thomson, Abitibi-Price
Price: $9.95


Educating Personnel to Ease Integration -- Part 1 This document contains Graphics.
The practice of encouraging ongoing employ communication to manage productivity is discussed in the document... (ID 2916)
Companies Profiled: Lucent Technologies
Price: $9.95


Using Leadership to Manage Integration This document contains Graphics.
The following practices are discussed in this document: Engaging leadership early and making them aware of the cultural integration... (ID 2915)
Companies Profiled: Lucent Technologies, Hercules Chemicals, Verizon, Intel, more ...
Price: $9.95


Building Ongoing Relationships through Integration -- Part 2 This document contains Graphics.
The following practices are discussed: Utilizing a multi-faceted cultural approach in the first few weeks and months following deal close to facilitate the integration process... (ID 2914)
Companies Profiled: Intel, Lucent Technologies, Dupont, Synopsys
Price: $9.95


Building Ongoing Relationships through Integration -- Part 1 This document contains Graphics.
The following practices are discussed: Pro-actively addressing employee attitudes about merger partners through employee surveys and site visits to foster a concept of unity... (ID 2913)
Companies Profiled: Boeing, IBM, GE Capital
Price: $9.95


Planning Cultural Integration Strategy -- Part 2 This document contains Graphics.
The following practices are discussed: Focusing on implementing cultural norms across acquired business to ensure a unified vision... (ID 2912)
Companies Profiled: UDI, AstraZeneca, Verizon
Price: $9.95


Planning Cultural Integration Strategy -- Part 1 This document contains Graphics.
The following practices are discussed: Planning for full cultural integration of companies immediately upon close of the merger... (ID 2911)
Companies Profiled: Boeing, Rockwell International, Sprint, Verizon, more ...
Price: $9.95


Planning A Cultural Integration Strategy for M&A Integration -- Free Excerpt This document contains Graphics.
The following practices are discussed: Performing cultural review within both organizations to facilitate and identify the new decision making process... (ID 2910)
Companies Profiled: IBM, Cisco Systems
Price: $0.00


Assessing Corporate Cultures -- Part 2 This document contains Graphics.
The following practices are discussed: Assessing cultural fit early to effectively clarify potential changes... (ID 2909)
Companies Profiled: Sprint, IBM, Lucent Technologies, Abitibi-Price
Price: $9.95


Assessing Corporate Cultures -- Part 1 This document contains Graphics.
The following practices are discussed: Conducting cultural due diligence to make critical decisions about partnership opportunities and integration activities... (ID 2908)
Companies Profiled: Verizon, Lucent Technologies, Motorola, American Home Products-Monsanto, more ...
Price: $9.95


M&A Cultural and Personnel Factors This document contains Graphics.
For many companies the easiest part of a merger or an acquisition is assessing product lines, technologies, customer segments and market share – that is, when compared with examining and integrating company cultures... (ID 2907)
Companies Profiled: partners
Price: $9.95


Leveraging Internal and External Expertise This document contains Graphics.
The following practices are discussed: Encouraging people to share knowledge and best practices across the enterprise to drive continuous improvement and shorten learning cycles... (ID 2906)
Companies Profiled: Intel, Synopsys, Verizon, Ameritech, more ...
Price: $9.95


Capturing Costs and Creating Synergy This document contains Graphics.
The following practices are discussed: Forming consolidation / synergy identification teams quickly to plan cost reductions... (ID 2905)
Companies Profiled: Boeing, Verizon, AlliedSignal, Honeywell, more ...
Price: $9.95


Creating the Integration Team -- Part 2 
The following practices are discussed: Employing a formal project management system to orchestrate complex integration activities... (ID 2902)
Companies Profiled: Verizon, Ameritech, Bell Atlantic, Intel, more ...
Price: $9.95


Assigning Integration Leadership -- Part 2 This document contains Graphics.
The following practices are discussed: Ensuring leadership involvement in implementation activities to win internal support for the acquisition... (ID 2900)
Companies Profiled: Synopsys, GE Capital
Price: $9.95


M&A Integration Planning -- Assigning Responsibility This document contains Graphics.
The following practices are discussed: Establishing an integration team charter that sets a span of control from M&A target evaluation to integration implementation... (ID 2899)
Companies Profiled: Intel, The Thomson Corporation, DuPont
Price: $9.95


M&A Integration Planning: Structured Plan of Action This document contains Graphics.
This document discusses the practice of implementing a structured plan of action from pre-acquisition through complete assimilation... (ID 2897)
Companies Profiled: GE Capital, Intel, Synopsys, IBM
Price: $9.95


Assigning Integration Leadership -- Part 1 This document contains Graphics.
This document discusses the practice of selecting an integration leader with high-level influence and extensive integration experience to ensure overall integration success... (ID 2896)
Companies Profiled: AstraZeneca, Synopsys, Viewlogic, Boeing, more ...
Price: $9.95


Developing an Integration Framework -- Part 3 This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
The following practices are discussed: Developing rules of engagement to provide guidelines for transition activities... (ID 2895)
Companies Profiled: Verizon, Ameritech, The Thomson Corporation
Price: $9.95


Developing an Integration Framework -- Part 2 This document contains Graphics.
The following practices are discussed: Creating integration teams to ensure that both continuing business operations and the integration are managed in tandem... (ID 2894)
Companies Profiled: Lucent Technologies, Cisco Systems, Verizon, Boeing, more ...
Price: $9.95


Developing an Integration Framework -- Part 1 This document contains Graphics.
The following practices are discussed: Conducting joint alignment sessions to ensure buy-in on the merged company’s new vision and strategic direction... (ID 2893)
Companies Profiled: Lockheed Martin, Loral Corporation, The Thomson Corporation, Dupont, more ...
Price: $9.95


M&A Integration Planning -- A Summary This document contains Graphics.
"After companies have signed the M&A deal, the focus immediately shifts to the task of integrating two companies into a unified operating entity... (ID 2892)
Companies Profiled: Lucent Technologies, General Electric, Synopsys, Tyco
Price: $9.95


Managing Anti-trust and Legal Issues Surrounding M&A This document contains Graphics.
The following practices are discussed: Conducting the regulatory process in parallel with integration planning... (ID 2890)
Companies Profiled: Boeing, UDI, Rockwell International, Lucent Technologies, more ...
Price: $9.95


Developing Leadership Support and Buy-in -- Part 2 This document contains Graphics.
The following two practices are discussed: Establishing clear roles and responsibilities for the full leadership team during courtship and integration... (ID 2889)
Companies Profiled: Synopsys, Sanofi-aventis
Price: $9.95


Managing Due Diligence for Speed and Effectiveness -- Part 3 
The document discusses the following: Conducting thorough due diligence even when purchasing simple assets, plants or business units... (ID 2887)
Companies Profiled: Boeing, Verizon, Glaxo Wellcome
Price: $9.95


Managing Due Diligence for Speed and Effectiveness -- Part 2 This document contains Graphics.
The following practices are discussed: Establishing information categories to segment due diligence data and improve the speed and quality of deal decisions... (ID 2886)
Companies Profiled: Verizon, Intel
Price: $9.95


Managing Due Diligence for Speed and Effectiveness -- Part 1 This document contains Graphics.
The document discusses the practice of managing due diligence as an integrated process or system focusing on speed and quality control... (ID 2885)
Companies Profiled: Synopsys, Verizon
Price: $9.95


Structuring the Deal to Optimize Integration Effectiveness -- Part 1 This document contains Graphics.
Mergers are difficult business... (ID 2882)
Companies Profiled: Intel, Dialogic, Dupont, Motorola, more ...
Price: $0.00


Prioritizing M&A Opportunities to Ensure Growth and Value -- Part 3 This document contains Graphics.
This document discusses the following practices: Considering off-balance sheet value items, such as obtaining future leadership, management strength and talent when evaluating M&A opportunities... (ID 2881)
Companies Profiled: Viacom, Solectron, Motorola, Dupont
Price: $9.95


Mergers & Acquisitions: Ensuring Strategic Fit to Target Company-- Part 2 This document contains Graphics.
This document contains the following practices: Considering diverse financial, operating, technological and competitive factors when evaluating value creation through merger and acquisition... (ID 2878)
Companies Profiled: GlaxoSmithKline
Price: $9.95


Mergers & Acquisitions: Ensuring Strategic Fit of Target Company -- Part 1 This document contains Graphics.
This document contains the following practices: Establishing rigorous selection criteria to guide and focus M&A opportunity development... (ID 2877)
Companies Profiled: Lucent Technologies, Intel, Cisco Systems, UDI, more ...
Price: $9.95


Developing M&A Systems to Target Profitable Growth -- Part 2 This document contains Graphics.
Employ long-term planning “roadmaps” to guide M&A, integration and profitable growth... (ID 2876)
Companies Profiled: Motorola, Synopsys
Price: $9.95


Developing M&A Systems to Target Profitable Growth -- Part 1 This document contains Graphics.
Practices in this document include: Developing clear priorities that target M&A opportunities offering profitable growth... (ID 2875)
Companies Profiled: Cisco Systems, Synopsys, United Dominion Industries
Price: $0.00


M&A Business Development and Deal Making 
In an era when consolidation is redefining industries from telecommunications to pharmaceuticals, companies now recognize that merger and acquisition success is predicated on more than financial expectations or synergistic opportunities... (ID 2874)
Companies Profiled: various
Price: $9.95


Employ Electronic Communication Systems to Improve Supply Chain Management This document contains Graphics.
Because most supply chain relationships are separated by substantial geographical distance, advanced communications and logistics are critical to a successful supply chain strategy... (ID 2559)
Companies Profiled: Timken Faircrest, Prestone, Kaiser Permanente, RJR Nabisco, more ...
Price: $9.95


Performance Measure Profiles: A Pharmaceutical Company Prototype Division 
This document identifies an extensive list of leading and lagging indicators used within a benchmarked pharmaceutical company to monitor corporate performance... (ID 2753)
Companies Profiled: A Pharmaceutical Company Prototype Division
Price: $9.95


Performance Measure Profiles: A Professional Services Firm 
This document identifies the leading and lagging indicators used within a professional services firm to monitor corporate performance... (ID 2752)
Companies Profiled: A Professional Services Firm
Price: $9.95


Performance Measure Profiles: Automotive Supplier 
This document identifies the leading and lagging indicators used within the benchmarked auto supplier to monitor corporate performance... (ID 2746)
Companies Profiled: Automotive Supplier
Price: $9.95


Performance Measure Profiles: U.S. Department of Transportation 
This document identifies the leading and lagging indicators used within the US Department of Transportation to monitor organization performance... (ID 2744)
Companies Profiled: U.S. Department of Transportation
Price: $9.95


Performance Measure Profiles: National Semiconductor 
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2743)
Companies Profiled: National Semiconductor
Price: $9.95


Performance Measure Profiles: Rich Products 
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2742)
Companies Profiled: Rich Products
Price: $9.95


Performance Measure Profiles: Mobil Oil (now Exxon Mobil) 
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2741)
Companies Profiled: Exxon Mobil
Price: $9.95


Performance Measure Profiles: Varian Associates 
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2740)
Companies Profiled: Varian Associates
Price: $9.95


Performance Measure Profiles: Kaiser Permanente 
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2738)
Companies Profiled: Kaiser Permanente
Price: $9.95


Financial Performance Measures: Dell Computer This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2736)
Companies Profiled: Dell Computer
Price: $9.95


Financial Performance Measures: Mirage Resorts This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2735)
Companies Profiled: Mirage Resorts
Price: $9.95


Financial Performance Measures: Comcast Corporation This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2734)
Companies Profiled: Comcast Corporation
Price: $9.95


Financial Performance Measures: IXC Communications This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2733)
Companies Profiled: IXC Communications
Price: $9.95


Financial Performance Measures: Cisco Systems This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2732)
Companies Profiled: Cisco Systems
Price: $9.95


Financial Performance Measures: AirTouch Communications This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2731)
Companies Profiled: AirTouch Communications
Price: $9.95


Financial Performance Measures: 3Com This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2730)
Companies Profiled: 3Com
Price: $9.95


Financial Performance Measures: America Online This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2729)
Companies Profiled: America Online
Price: $9.95


Financial Performance Measures: AOL Time Warner This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2729)
Companies Profiled: AOL Time Warner
Price: $9.95


Financial Performance Measures: Level 3 Communications This document contains Metrics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2728)
Companies Profiled: Level 3 Communications
Price: $9.95


Financial Performance Measures: Yahoo! Inc. This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2727)
Companies Profiled: Yahoo! Inc.
Price: $9.95


Financial Performance Measures: General Electric This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2726)
Companies Profiled: General Electric
Price: $9.95


Financial Performance Measures: Eli Lilly This document contains Graphics.
Corporate Profile: Eli Lilly, a major US drug company, makes Prozac, the world's best-selling antidepressant... (ID 2725)
Companies Profiled: Eli Lilly
Price: $9.95


Financial Performance Measures: TCI This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2724)
Companies Profiled: TCI
Price: $9.95


Financial Performance Measures: Motorola This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2723)
Companies Profiled: Motorola
Price: $9.95


Financial Performance Measures: Cox Communications This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2722)
Companies Profiled: Cox Communications
Price: $9.95


Financial Performance Measures: Coca-Cola Enterprises -- Free Excerpt This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2721)
Companies Profiled: Coca-Cola Enterprises
Price: $0.00


Financial Performance Measures: Sprint Corporation This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2720)
Companies Profiled: Sprint Corporation
Price: $9.95


Financial Performance Measures: Time Warner Inc. This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2719)
Companies Profiled: Time Warner Inc.
Price: $9.95


Financial Performance Measures: AT&T This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2718)
Companies Profiled: AT&T
Price: $9.95


Financial Performance Measures: 3M Company This document contains Graphics.
Corporations utilize a host of lagging and leading indicators to measure characteristics such as growth, efficiency and corporate image... (ID 2717)
Companies Profiled: 3M Company
Price: $9.95


Quantified Benefits of Benchmarking -- Free Excerpt 
This document helps to illustrate some of the quantifiable benefits of process and economic oriented benchmarking... (ID 2191)
Companies Profiled: GlaxoSmithKline, Wells Fargo, Rank Xerox, Marriott, more ...
Price: FREE


Report Summary -- Best Practices in Resource Allocation 
... (ID OP-68A)
Companies Profiled: 15 benchmark companies, 3M Company, Sanofi-aventis, 15 benchmark partners, more ...
Price: $0.00


Report Summary -- Best Practices in Supply Base Management 
... (ID OP-70A)
Companies Profiled: Advanced Micro Devices, Sanofi-aventis, ADAC Labs, Air Product & Chemicals, more ...
Price: $0.00


Report Summary -- Best Practices in Order Management 
... (ID OP-69A)
Companies Profiled: 3Com, A Leading Financial Services Firm, AIAG, Alcatel, more ...
Price: $0.00


Report Summary -- Developing a Balanced Scorecard of Performance Measures 
... (ID OP-67A)
Companies Profiled: 14 benchmarking partners, 3 leading balanced scorecard implementors, A Leading Automobile Manufacturer, A Leading Financial Services Company, more ...
Price: $0.00


Report Summary -- Beyond the Balanced Scorecard -- Measuring Corporate Performance 
... (ID OP-71A)
Companies Profiled: 3Com, 3M Company, A Financial Services Company, A Pharmaceutical Company Prototype Division, more ...
Price: $0.00


Report Summary -- M&A Integration Excellence 
... (ID OP-73A)
Companies Profiled: A Leading Financial Services Firm, Sanofi-aventis, Abitibi-Price, ABB, more ...
Price: $0.00


Best Practices in Order Management 
Improve your order-to-receipt process with tightly integrated order entry, processing, and forwarding... (ID OP-69)
Companies Profiled: 3Com, A Leading Financial Services Firm, AIAG, Alcatel, more ...
Price: $2000.00


Building Six Sigma Excellence: Case Study of General Electric 
Study GE's Six Sigma Quality Assurance program to understand its design, implementation, training, career path planning, and measurement system... (ID OP-72)
Companies Profiled: ABB, AlliedSignal, Argus Research Corp, Benson Securities, more ...
Price: $650.00


Best Practices in Supply Base Management 
Making improvements in supplier selection and relationship management can be an advantage in today's competitive marketplace... (ID OP-70)
Companies Profiled: Advanced Micro Devices, Sanofi-aventis, Gerber, Pioneer Electronics, more ...
Price: $1500.00


Best Practices in Resource Allocation 
Allocate limited resources to optimize economic returns and meet business objectives... (ID OP-68)
Companies Profiled: 15 benchmark companies, Sanofi-aventis, 15 benchmark partners, AT&T, more ...
Price: $1179.00


Developing a Balanced Scorecard of Performance Measures 
Develop a balanced scorecard to focus your company's performance improvement initiatives and quality programs... (ID OP-67)
Companies Profiled: 14 benchmarking partners, 3 leading balanced scorecard implementers, A Leading Automobile Manufacturer, A Leading Financial Services Company, more ...
Price: $780.00


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