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Metric-Based Presentations

These online survey-based studies are ideal for learning what other companies are doing, how they measure what they do, what resources they devote to activities, what they find effective, and other insights. These are useful for doing a gap analysis.

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Hiring Top Talent: Best Practices in University Recruiting 
The research findings in this report are the culmination of analysis of data collected from benchmark surveys with 79 companies, as well as analysis of exclusive interviews with university recruiting leaders at nine selected best practices corporations... (ID HR-59)
Companies Profiled: American Express, New York Life, Pfizer, Goldman, more ...
Price: $3400.00


Benchmarking the Resources and Complexity of Benefits Administration This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Benchmarking the Resources and Complexity of Benefits Administration" Study Overview: Human Resource departments have the difficult task of providing quality employee benefits while keeping costs low... (ID 4893)
Companies Profiled: Boeing, Bombardier Aerospace, DTE Energy, Solvay America, more ...
Price: $1995.00


Benchmarks for Excellence in Leave of Absence Administration -Research Excerpt 
To download a complimentary excerpt from the Leave of Absence Report (PHR-206) please click on the "Buy Now" button to the right... (ID PHR-206A)
Price: $0.00


Benchmarks for Excellence In International Tuition Assistance Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-Members: To download a complimentary summary of this research, please click here... (ID 4872)
Companies Profiled: QUALCOMM, Hewlett-Packard, BAX Global, NCR, more ...
Price: $895.00


Case Study: SAS’ Business Model for Retaining Technical Talent This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document presents a case study highlighting The SAS Institute's strategy for retaining top talent in a competitive marketplace... (ID MD-38)
Companies Profiled: Boeing, DuPont, Eastman Kodak, General Motors, more ...
Price: $0.00


Case Study: SAS’ Business Model for Retaining Technical Talent This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document presents a case study highlighting The SAS Institute's strategy for retaining top talent in a competitive marketplace... (ID MD-38)
Companies Profiled: Boeing, DuPont, Eastman Kodak, General Motors, more ...
Price: $0.00


Organizational Strategies for Improving Employee Morale This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Keeping high employee morale is essential for creating a viable workplace. As such, human resources executives struggle to keep their finger on the pulse of employee morale... (ID 4723)
Companies Profiled: Abbott, Niederdorf Italia, Madame Tussauds, PMI, more ...
Price: $750.00


U.S. Pharmaceutical Budget and Staffing Excellence: Benchmarking the Resources Required to Drive Productivity and Growth 
Best Practices Pharmaceutical Budget and Staffing Benchmark Guide (260 slides) allows pharmaceutical and biotech companies to critically evaluate their budgets and staffing levels in order to enhance organizational efficiencies... (ID HR-60)
Companies Profiled: Forest Laboratories, AstraZeneca, Berlex Laboratories, Amgen, more ...
Price: $5995.00


Best Practices Research Sample: Human Resources 
This document highlights research from three 2005 Best Practices, LLC human resources research initiatives... (ID WP-29)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $0.00


Achieving Excellence in University Recruiting 
The business of recruiting university students and new graduates is highly competitive today, especially in technology industries that rely on this talent pool to refresh the workforce with vital new knowledge and skills... (ID HRS-59)
Companies Profiled: American Express, New York Life, Pfizer, Goldman, more ...
Price: $5500.00


Resources for Leadership Development: Parts 1-3 
This document is a compilation of the three Resources for Leadership Development research documents... (ID 4837)
Companies Profiled: Clorox, Intel, GlaxoSmithKline, Johnson & Johnson, more ...
Price: $75.95


Leadership Development Research Bundle This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.This document contains Metrics, Graphics, a detailed Process Map and a practice summary Matrix.
NonMembers: Download a complimentary excerpt of this Leadership Development Research Bundle, including sample findings, metrics, and data charts by clicking on the following link: http://www... (ID 4836)
Companies Profiled: American Express, Clorox, Eli Lilly, General Electric, more ...
Price: $995.00


Benchmarking Resources and Complexity of the Benefits Functional Area 
Human Resource Departments have the difficult task of providing quality employee benefits while keeping costs low... (ID PHR-210)
Companies Profiled: Boeing, Bombardier Aerospace, Cisco Systems, Coca-Cola, more ...
Price: $1995.00


Fostering High Productivity through Employee Engagement Excellence This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Fostering High Productivity through Employee Engagement Excellence" Top companies know that employees are their most valuable assets... (ID 4800)
Companies Profiled: 3M, Deluxe Corporation, Air Product & Chemicals, Dofasco, more ...
Price: $759.99


Employee Engagement and the Service-Profit Chain This document contains Metrics and Graphics.This document contains Metrics and Graphics.
New Research underscores the importance of "engaging employees" in their jobs and companies as a way to foster high productivity, high morale and excellent customer service... (ID HR-58)
Companies Profiled: 3M, Freescale Semiconductors, BAI, Microsoft, more ...
Price: $1625.00


Driving Corporate Medical Services and Occupational Medical Program Effectiveness This document contains Metrics and Graphics.This document contains Metrics and Graphics.
In today's economy, maintaining low costs is essential to the business function... (ID 4799)
Companies Profiled: Boeing, DTE Energy, Bombardier Aerospace, Osram Sylvania, more ...
Price: $2495.00


Worker’s Comp Program Administration: Optimizing Resources This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Workers' compensation represents a major potential cost to employers... (ID 4886)
Companies Profiled: Boeing, U.S. Steel, Teleflex, SBC Communications, more ...
Price: $1295.00


Report Summary -- Excellence in Workers’ Compensation Program Administration 
... (ID PHR-209A)
Companies Profiled: Boeing, Rockwell Automation, PPG Industries, SBC Communications, more ...
Price: $0.00


Study Summary -- Excellence in Workers' Compensation Program Administration 
Thank you for your interest in the Excellence in Workers' Compensation Program Administration study... (ID MD-25)
Companies Profiled: Boeing, Rockwell Automation, PPG Industries, SBC Communications, more ...
Price: $0.00


Linking Employee Engagement and Customer Loyalty Research Bundle This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-Members: Download a complimentary study summary of "Linking Employee Engagement and Customer Loyalty" at http://www... (ID 4796)
Companies Profiled: 3M, Abbott, Accenture, Air Product & Chemicals, more ...
Price: $1795.00


Report Summary -- Corporate Medical Services: Administration Excellence 
... (ID PHR-208A)
Companies Profiled: Boeing, Raytheon, Motorola, Rockwell Automation, more ...
Price: $0.00


Linking Employee Engagement and Customer Loyalty: Meeting Proceedings This document contains Graphics.
OVERVIEW Customer satisfaction drives sales... (ID 4790)
Companies Profiled: Microsoft, Texas Instruments, 3M, Freescale, more ...
Price: $624.95


Rewards & Recognition Programs - Comprehensive Benchmark Study This document contains Metrics.
To download a free excerpt of the "Rewards and Recognition Programs" report, please click here Study Overview Reward & recognition programs are a good way to maintain a loyal and productive workforce and to improve performance... (ID 4789)
Companies Profiled: 3M, Strathfield Group, Inspire Success Pty, Tactical Ingenuity Corporation, more ...
Price: $1325.00


Excellence in Workers’ Compensation Program Administration 
Workers' Compensation represents a major potential cost to employers with employee replacement costs averaging $10,000... (ID PHR-209)
Companies Profiled: Boeing, Teleflex, Bombardier Aerospace, The Manitowoc Company, more ...
Price: $1295.00


Corporate Medical Services: Administration Excellence 
Effective management of corporate medical services programs is essential to maintaining low costs... (ID PHR-208)
Companies Profiled: Boeing, DTE Energy, Bombardier Aerospace, Osram Sylvania, more ...
Price: $2495.00


Rotational Development Programs: Benchmarks of Excellence This document contains Metrics and Graphics.This document contains Metrics and Graphics.
NonMembers: Download a complimentary research excerpt here: http://www... (ID 4787)
Companies Profiled: Abbott Laboratories, PSEG, Novartis, Northern Trust Company, more ...
Price: $999.95


Rewarding Contact Center Employees: Frequency and Effectiveness of Recognition Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www... (ID 4792)
Companies Profiled: Aramark, GE Money (formerly GE Consumer Finance), Raytheon Financial Group, Niagara Credit Union, more ...
Price: $1190.95


Retention Excellence: Measuring and Minimizing Turnover for Customer-facing Employees This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Retention Excellence: Measuring and Minimizing Turnover fro Customer-facing Employees" Study Overview Executives managing hourly employees often face operational inefficiencies from high employee turnover... (ID 4784)
Companies Profiled: Washington Mutual, Commerce Bank, Bank of America, Direct Wireless, more ...
Price: $890.95


Achieving HR Administration Excellence – Shared Services, Outsourcing and Cost Reduction (Excellence Series) 
This research bundle provides a comprehensive look at the Human Resources Administration function, with a focus on HR Service Center administrative processes and management of corporate Leave of Absence (LOA) programs, including FMLA (Family and Medical Leave Act)... (ID HRS-57)
Companies Profiled: Agilent Technologies, Boeing, Coca-Cola, Dell Computer, more ...
Price: $6182.00


Report Summary -- Achieving HR Administration Excellence – Shared Services, Outsourcing and Cost Reduction (Excellence Series) 
... (ID HRS-57A)
Companies Profiled: Agilent Technologies, Countrywide Financial, Boeing, Caterpillar, more ...
Price: $0.00


Benchmarking Leave of Absence and FMLA Program Administration This document contains Metrics and Graphics.This document contains Metrics and Graphics.
STUDY OVERVIEW In todays’ competitive environment, keeping a tab on the costs has been a vital aspect for the Human Resources Department... (ID 4779)
Companies Profiled: Agilent Technologies, Boeing, Caterpillar, Convergys, more ...
Price: $1295.00


HR Service Center Processes: Performance Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "HR Services Center Processes: Performance Metrics" Study Overview HR service centers are under constant pressure to cut cycle times for a variety of processes... (ID 4766)
Companies Profiled: Boeing, Accredited Home Lenders, Countrywide Financial, Convergys, more ...
Price: $2295.00


Report Summary -- Benchmarking HR Service Center Processes 
... (ID PHR-207A)
Companies Profiled: Arrow Electronics, Motorola, Mellon, Lucent Technologies, more ...
Price: $0.00


Benchmarking HR Service Center Processes 
Large employee populations create a challenging and complex scope of work for Human Resources organizations... (ID PHR-207)
Companies Profiled: Arrow Electronics, Motorola, Mellon, Lucent Technologies, more ...
Price: $2295.00


Measuring Call Center Sales Performance This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Measuring Call Center Sales Performance" Study Overview Measuring sales performance and especially, integrating Process Excellence & Six Sigma into day-to-day sales operations is a challenge all organizations face... (ID 4748)
Companies Profiled: Aboitiz Transport System, Ergotron, Energex, First Premier Bankcard, more ...
Price: $1044.00


Excellence in Leave of Absence Administration 
Human Resources programs today are under the gun to hold down costs and, at the same time, visibly contribute to shareholder value... (ID PHR-206)
Companies Profiled: Agilent Technologies, United Defense, Lantronix, Entergy, more ...
Price: $1295.00


Recruiting Excellence: MBA Recruiting Metrics of Top Companies This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Attracting top talent is a challenge facing all companies... (ID 4722)
Companies Profiled: Accenture, American Express, Bank of America, Citigroup, more ...
Price: $549.95


Project Management Excellence: Growing and Developing PM Professionals This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Effective growth and development of project management professionals is important to ensuring profitable and efficient execution of projects... (ID 4720)
Companies Profiled: BP Amoco, ConocoPhillips, Texas Instruments, Hewlett-Packard, more ...
Price: $720.95


Survey Design and Administration This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Survey Design and Administration" Study Overview Efficient, effective measurement of employee commitment, engagement and satisfaction is a primary goal of human resources executives in all industries... (ID 4717)
Companies Profiled: Bank of America, BMW Financial Services, First Data Corporation, Genentech, more ...
Price: $401.95


Telecommuting Management: Reducing Costs through Telecommuting Programs for Managers This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Efficiencies gained from telework arrangements can result in significant cumulative savings to large organizations... (ID 4718)
Companies Profiled: EDS, ALCOA, PSEG, SAS Institute, more ...
Price: $610.95


Performance Measurement Tools to Drive Growth: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
OVERVIEW There are many different measures that can be taken to attain higher employee and customer satisfaction... (ID 4759)
Companies Profiled: Cardinal Health, Johnson & Johnson, Teradata, Bank of America, more ...
Price: $500.00


Career Path Planning Programs: Development and Impact This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-members: Click here to sign-up for a complimentary tour of "Career Path Planning Programs: Development and Impact" Study Overview This benchmark exchange was originally administered on behalf of a major financial institution to identify the key components and impact of successful career path planning programs... (ID 4697)
Companies Profiled: Allstate Insurance Company, 5/3 Bank, American Express, An Entertainment/Media Company, more ...
Price: $764.95


Accelerating the Pre-Employment Phase for Prospective Hires This document contains Graphics.
Study Overview Many companies find that the span of activities between offer acceptance and first day on the job is the most difficult to manage segment of the time-to-start continuum... (ID 4605)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $298.95


Fostering Workforce Diversity and Compliance with Federal Hiring Regulations This document contains Graphics.
Study Overview Leading staffing organizations employ a wide array of proactive policies and process steps to meet federal diversity requirements... (ID 4604)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $304.95


Developing a High Quality Talent Pool This document contains Graphics.
Study Overview Talent pool management plays a critical role in staffing efficiency and effectiveness... (ID 4603)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $442.95


Campus Recruiting: Managing University Relations This document contains Graphics.
Study Overview Managing interactions with universities is a key strategic concern for staffing organizations... (ID 4602)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $302.24


Staffing Organization Costs: Approaches to Accounting This document contains Graphics.
Study Overview Staffing functions are frequently cost centers in corporate organizations and frequently face resource constraints... (ID 4601)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $93.00


Optimizing Recruitment and Requisition Processes This document contains Graphics.
Study Overview Many staffing organizations seek to learn how other companies improve process efficiency by managing requisitions for quality and applicant screening... (ID 4600)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $221.95


Managing the Staffing Process Effectively This document contains Graphics.
Study Overview Staffing organizations must conduct intensive planning and management of the recruiting process to fill positions quickly and control staffing costs... (ID 4599)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $753.95


Profiles of Efficient and Cost-Effective Staffing Organizations This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
Study Overview Staffing organizations face increasing pressure to streamline their operations so that the most qualified people can be hired in a cost-effective manner... (ID 4598)
Companies Profiled: Verizon, Bank of America, Computer Sciences Corporation, Microsoft, more ...
Price: $753.95


Staffing Organizations: Performance Statistics and Analysis This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Staffing managers of large technology-based companies must streamline their operations so that they are both cost-effective and capable of finding the best talent quickly... (ID 4597)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $932.95


Key Factors in High-Performance Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview Technology-based companies typically must recruit and select highly qualified candidates for hundreds or thousands of technical positions each year... (ID 4596)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ...
Price: $245.95


Developing Market Research Talent Through Training and Career Path Planning This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Study Overview High-performance market research organizations must attain several objectives to build organizational expertise over the long term... (ID 4589)
Companies Profiled: AstraZeneca, Sanofi-aventis, Zurich North American, Towers Perrin, more ...
Price: $823.95


Developing High-Performing Market Research Staff This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Non-Members: To download a complimentary sample page from this report, please click here... (ID 4588)
Companies Profiled: AstraZeneca, Sanofi-aventis, Zurich North American, Towers Perrin, more ...
Price: $632.95


Leadership Development and Succession Planning: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www... (ID 4577)
Companies Profiled: IBM, Best Practices LLC, University of Texas, QUALCOMM, more ...
Price: $574.95


Online Report Summary - Achieving Superior Staffing Performance 
... (ID HR-56A)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, Chiquita Brands International, Amgen, more ...
Price: $0.00


Achieving Superior Staffing Performance 
Staffing organizations are frequently faced with the challenge of managing the recruitment and selection of top talent while contending with a large volume of requisitions... (ID HR-56)
Companies Profiled: Allstate Insurance Company, Sanofi-aventis, Chiquita Brands International, Amgen, more ...
Price: $3468.00


Diversity Research Bundle This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This research provides critical insight for diversity program development and management... (ID 4558)
Companies Profiled: AEP, Sanofi-aventis, Alliance Residential Management, Allied Domecq QSR, more ...
Price: $1753.00


Human Resources Strategy, Human Capital Management and Service Delivery This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Based on a survey of 20 organizations, this 22-slide presentation identifies human resources trends... (ID 4554)
Companies Profiled: Bank of America, Dr Reddy's Laboratories, City of Chattanooga, Boeing, more ...
Price: $625.00


Employee Recruitment Research Bundle This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
This research provides covers several critical aspects of employee recruitment, from the recruitment process design, to alignment with corporate goals, to ensuring support and tracking success... (ID 4530)
Companies Profiled: American Express, Ames Rubber, Anheuser-Busch, Baxter, more ...
Price: $124.95


Succession Planning Research Bundle This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
A detailed look at effective management practices in succession planning at leading corporations... (ID 4521)
Companies Profiled: Apple Computer, AT&T, Chevron, Clorox, more ...
Price: $600.00


Corporate University Excellence: Creating a Robust and Flexible Workforce This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 28-page report highlights corporate universities at six leading companies from six different industries... (ID HR-61)
Companies Profiled: Wachovia, Tennessee Valley Authority, Thomson, Cisco Systems, more ...
Price: $825.00


Best Practices in Effectively Messaging Employees This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 20-slide presentation summarizes the results of a 98 -company study which benchmarks best practices in internal communication strategies... (ID 4520)
Companies Profiled: 3M, AstraZeneca Pharmaceuticals, Mitsubishi Motors Australia, Suncorp, more ...
Price: $574.95


Corporate University Best Practices This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 28-page database document highlights corporate university best practices at six leading companies from six different industries... (ID 4507)
Companies Profiled: Wachovia, Cisco Systems, Thomson, Blue Cross and Blue Shield of North Carolina, more ...
Price: $824.95


Benchmarking Prevention and Wellness Programs This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 40-slide presentation identifies trends in prevention and wellness programs across a broad spectrum of industries... (ID 4501)
Companies Profiled: American Standard Circuits, AIMCO, AstraZeneca, Alticor Inc., more ...
Price: $824.95


Benchmarking Corporate Diversity & Inclusion Programs: Measuring Program Effectiveness This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 37-slide document contains an analysis of how world-class organizations measure the effectiveness of their diversity & inclusion programs... (ID 4493)
Companies Profiled: AEP, Sanofi-aventis, Constellation Technology, Alliance Residential Management, more ...
Price: FREE


Trends in Employment Levels: Staffing Changes in 2002-2003 This document contains Graphics.
This 14-slide presentation examines staffing trends in eight functional areas in 2002-2003... (ID 4460)
Companies Profiled: Advance Auto Parts, Sanofi-aventis, Toshiba, Yahoo! Inc., more ...
Price: $299.95


Benchmarking Temporary Domestic Off-Site Assignment Policies This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This 19-slide document contains an analysis of how 24 benchmark partners in world-class organizations handle their temporary domestic off-site assignment (TDOA) policies... (ID 4443)
Companies Profiled: Agilent Technologies, Federal Reserve Board, A. Epstein & Sons International, Schweitzer Engineering Laboratories, more ...
Price: $574.95


Restructuring: Allocating Resources Effectively This document contains Graphics.
Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4286)
Industries Profiled: Pharmaceutical, Biotech
Price: FREE


Benchmarking the Change Management and Organizational Effectiveness Function: Assessing Effective Operational Tactics This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document examines how companies have incorporated Change Management / Organizational Effectiveness workgroups into their organizations in several areas: Dedicated / Full Time Groups, Staffing Levels, Staff Training / Certification, Work group Centralization, and Employee Function... (ID 4414)
Companies Profiled: Infosys, Korry Electronics, Raytheon, Thomson, more ...
Price: $401.95


Leadership Development Benchmarking Study: Identifying and Preparing Leaders This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of how companies identify lower-level employees with leadership potential and develops them into future leaders... (ID 4300)
Companies Profiled: Wachovia, Bank of America, AstraZeneca, Korry Electronics, more ...
Price: $224.95


Designing and Implementing an Integrated Appraisal Process -- Free Excerpt 
In today's tight labor market, sound HR strategies are critical to a company's future success -- particularly identifying, training, developing and retaining top employees... (ID 4409)
Companies Profiled: A Leading Pharmaceutical Company
Price: FREE


Human Resources Survey Findings (sample) 
The goal of this survey was to determine how companies identify lower- level employees with leadership potential and develop them into future leaders... (ID IBE-2)
Companies Profiled: AstraZeneca, Bank of America, Korry Electronics, Raytheon, more ...
Price: $0.00


Employee Performance Management Overview -- Free Excerpt This document contains Graphics.
This free document profiles a diverse group of practices employed by over 70 companies in over 31 industries... (ID 3048)
Companies Profiled: various
Price: FREE


Using Enterprise Portals to Increase Employee Productivity This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This document contains best practices and proven tactics to help companies improve employee self-reliance and productivity through the use of Enterprise Portals... (ID 4392)
Companies Profiled: American Airlines, IEM Inc., EDS, IBM, more ...
Price: $824.95


Reducing IT Costs through Telecommuting Programs This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This document contains analysis of how companies structure and manage IT telecommuting to reduce costs and improve efficiency... (ID 4423)
Companies Profiled: Bank of America, other benchmark partners, Avaya, General Health Systems, more ...
Price: $824.95


Programs to Develop and Retain Women in Today’s Workspace This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Programs to Develop and Retain Women in Today's Workspace" This document contains analysis of successful tactics, employed by 13 benchmark companies, in developing and retaining women effectively in today's workforce... (ID 4386)
Companies Profiled: Cisco Systems, PeopleSoft, Sabre, Nova Nordisk, more ...
Price: $824.95


Trends in Wholesale Carrier Operations: A Global Benchmarking Council Study This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
This benchmarking research on wholesale carrier operations surveyed 13 companies and identified how world-class telcom organizations operate their Wholesale Carrier Services Divisions... (ID 4379)
Companies Profiled: AT&T, Intercom Online, Aliant Telecom, Mauritius Telecom, more ...
Price: $574.95


Growing Leaders Through Employee Development Programs This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Non-members: Click here to sign-up for a complimentary tour of "Growing Leaders Through Employee Development Programs" STUDY OVERVIEW World-class companies recognize the need to develop employees' leadership skills... (ID 4341)
Companies Profiled: Merck, Ingram Micro Canada, QUALCOMM, Phillips, more ...
Price: $604.95


High-Potential Employee Development Programs: Selecting and Developing Tomorrow’s Leaders This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
World-class companies recognize that a high-potential employee development program is an important aspect to future growth... (ID 4340)
Companies Profiled: British Telecom, North Shore - Long Island Jewish Health System, Citizens Bank of Canada, Sanofi-Synthelabo Inc., more ...
Price: $714.95


Benchmarking Severance Policies This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
With the current economical pressures, companies have been forced to restructure their workforce... (ID 4339)
Companies Profiled: Cisco Systems, WestGroup, Corning, Seiko Instruments, more ...
Price: $824.95


Increasing Diversity Through School Outreach Programs This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.This document contains Metrics, Graphics and a practice summary Matrix.
Today’s companies increase diversity in technical divisions by reaching future female and other minority employees through school outreach programs... (ID 4334)
Companies Profiled: CAMC Health Systems Inc., Hewlett-Packard, Intuit, Microsoft, more ...
Price: $824.95


E-HR and E-Finance Landscapes: Using Internet Tools to Streamline Processes This document contains Metrics and Graphics.This document contains Metrics and Graphics.
This 12-page presentation of benchmarking research identifies the leading and breakaway players in e-HR and e-Finance using a variety of indicators... (ID 4335)
Companies Profiled: International Paper, Colgate-Palmolive, Wachovia, Monsanto, more ...
Price: $824.95


Optimizing Management Networks: District Management Staffing Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
When it comes to staffing, many organizations often wrestle with questions such as: What should be the ideal ratio of regional managers to district managers and district managers to store managers? What strategies can be used to retain skilled managers? To find answers to these questions, Best Practices, LLC conducted benchmarking research to optimize the management network for organizations that operate within larger organizations... (ID 4269)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $824.95


Optimizing Management Networks: Regional Management Staffing Metrics This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices, LLC undertook this benchmarking study to optimize the management network for organizations that operate within larger organizations... (ID 4270)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $824.95


Measuring Employee Well-Being: Process Map This document contains a detailed Process Map.
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Employee Well-Being for the companies profiled... (ID 4247)
Companies Profiled: Verizon, Corning, FedEx, U.S. Department of Transportation, more ...
Price: FREE


Newspaper Employee Reward and Recognition Systems 
This brief document looks at employee reward and incentive strategies used by the newspaper publishing industry... (ID 1228)
Companies Profiled: The Louisville Courier-Journal, Macon Telegraph, Richmond Times-Dispatch, Daily Oklahoman, more ...
Price: $9.95


Design Recruitment Marketing Communications to Appeal to Most Desired Prospective Employees 
This brief document looks at how Microsoft Corp... (ID 1090)
Companies Profiled: Microsoft
Price: $9.95


Recruitment & Selection Process Map This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
This color process map depicts the Recruitment & Selection process for the companies profiled... (ID 4227)
Companies Profiled: American Express, Bristol-Myers Squibb, DuPont, GlaxoSmithKline, more ...
Price: $25.95


Recruitment & Selection Partner Response Matrix This document contains Metrics and a practice summary Matrix.This document contains Metrics and a practice summary Matrix.
This matrix includes the raw responses of companies asked more than two dozen Recruitment and Selection questions... (ID 4229)
Companies Profiled: American Express, Anheuser Busch, Bristol-Myers Squibb, DuPont, more ...
Price: $38.95


Recruitment & Selection Lessons Learned Matrix This document contains a practice summary Matrix.
This Recruitment and Selection matrix includes three top lessons learned, top challenge and key trends as identified by interviewed executives... (ID 4228)
Companies Profiled: American Express, Anheuser Busch, Bristol-Myers Squibb, DuPont, more ...
Price: $9.95


Human Resource Metrics: Budgets This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices LLC surveyed 10 companies to determine staffing and budget levels and roles and responsibilities for human resources... (ID 4152)
Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical
Price: $51.95


Ten Practices for Job Candidate Screening at Top Companies 
This document contains 10 tactics top companies use to develop candidate sources and screen potential hires... (ID 4188)
Companies Profiled: American Express, Anheuser Busch, Bristol-Myers Squibb, DuPont, more ...
Price: $36.95


Measuring HR Success and ROI This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best-in-class human resource companies align HR measurements with the strategic goals of the company... (ID 4161)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $34.95


Stretching HR Resources through Empowerment This document contains Graphics.
The majority of employees at a company report directly to line managers, meaning these supervisors largely impact a worker’s overall workplace experience... (ID 4155)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $22.95


A Multi-Level Approach to HR Decisions This document contains Graphics.
Executives possess expertise and experience gained through years of work in their chosen functional areas, but they often lack a direct perspective on employee needs and attitudes... (ID 4157)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $9.95


Leveraging Technology to Consolidate HR Administration This document contains Graphics.
Human resource executives at world-class companies have found that self-service applications have several benefits for employees and the company... (ID 4159)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $22.95


Optimizing Human Resources Organizations: Managing Staffing, Roles and Budgets: Lessons Learned This document contains a practice summary Matrix.
This document contains a matrix with the top three lessons learned for managing Human Resources’ staffing, roles and budgets... (ID 4154)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $9.95


Human Resource Metrics: Assigning Responsibilities, Measuring Success This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices LLC surveyed 10 companies to determine staffing and budget levels and roles and responsibilities for human resources... (ID 4153)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $34.95


Managing International HR Interests This document contains Graphics.
Companies with international sites have human resource issues that domestic businesses do not... (ID 4158)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $36.95


Human Resource Metrics: Staffing This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Best Practices LLC surveyed 10 companies to determine staffing and budget levels and roles and responsibilities for human resources... (ID 4151)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $0.00


Aligning HR Reporting Relationships This document contains Graphics.
The best way to reduce costs associated with human resource delivery is to track where money is spent and for what reasons... (ID 4162)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $22.95


Positioning HR as a Strategic Partner This document contains Graphics.
Benchmark partners report a movement away from human resources as a transactional function and towards human resources as a strategic element of a company’s business success... (ID 4156)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $25.95


Strategies for Outsourcing HR Tasks 
Most companies outsource at least some of their human resource activities to reduce costs, create more efficient service, tap into specialized expertise or free in-house resources for other tasks... (ID 4160)
Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ...
Price: $9.95


Optimizing Human Resources Organizations: Managing Staffing, Roles and Budgets 
Structure your human resources organizations to predict growth needs and allocate staffing and budget resources accordingly... (ID HR-54)
Companies Profiled: Coca-Cola, Cogentrix, Constellation Energy, Dow AgroSciences, more ...
Price: $2100.00


Report Summary -- Optimizing Human Resources Organizations - Managing Staffing, Roles and Budgets 
... (ID HR-54A)
Companies Profiled: Coca-Cola, Cogentrix, Constellation Energy, Dow AgroSciences, more ...
Price: $0.00


Matrix of Talent Management Systems This document contains a practice summary Matrix.
The following matrix highlights the talent management systems of 13 world-class companies... (ID 4104)
Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ...
Price: $25.95


Matrix of Leadership Development Strategies This document contains a practice summary Matrix.
The following matrix highlights the leadership development strategies of 13 world-class companies... (ID 4103)
Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ...
Price: $25.95


Matrix of Leadership Competencies This document contains a practice summary Matrix.
The following matrix highlights the leadership competencies of 10 world-class companies... (ID 4102)
Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ...
Price: $25.95


Aligning Individual Career Paths with Corporate Goals -- Part 1 This document contains a detailed Process Map.
Practices in this document include: Ensuring employees follow a competency model to develop in skill and management positions... (ID 3060)
Companies Profiled: AT&T, BP Amoco, Corning, Federal Express
Price: $22.95


Top 10 Practices in Career Path Definition and Succession Planning 
This document contains 10 top practices in Career Path Definition and Succession Planning... (ID 4092)
Price: $25.95


Human Resource Budgeting and Staffing Metrics This document contains Graphics.
The objective for this benchmarking survey was to uncover trends in corporate HR staffing and budget levels... (ID 4056)
Companies Profiled: benchmark partners
Price: $574.95


Employee Satisfaction Survey Process -- Merrill Lynch, Nortel 
This document looks at the approach to employee satisfaction surveys at Merrill Lynch and Nortel... (ID 3780)
Companies Profiled: Merrill Lynch, Nortel Networks
Price: $9.95


Manage Knowledge to Facilitate Collaboration -- Part 1 
Communicate competitive intelligence to all employees... (ID 3762)
Companies Profiled: Saturn, BP Amoco, Dow Chemical, EDS, more ...
Price: $9.95


Manage Knowledge to Facilitate Collaboration -- Part 2 
Manage company growth potential through collaborative sharing of knowledge assets... (ID 3763)
Companies Profiled: Skandia, Time Warner, General Electric, US West, more ...
Price: $9.95


Performance-Based Pay Systems 
Practices in this document include: Including behavioral measures in performance-based pay calculations... (ID 3086)
Companies Profiled: Honeywell, Ritz-Carlton, Hannaford Brothers, Starbucks, more ...
Price: $9.95


Measure and Track the Recruitment Process -- Part 1 This document contains Graphics.
Utilize efficiency metrics to continuously improve the recruiting process... (ID 3432)
Companies Profiled: KPMG Peat Marwick, Ames Rubber, Anheuser-Busch
Price: $22.95


Developing Managers of Part-time Professionals -- Part 3 
Provide ongoing resources for managers to help them implement flexible work arrangements... (ID 3489)
Companies Profiled: BP Amoco, Sanofi-aventis, Xerox, Baxter International, more ...
Price: $9.95


Forecast Your Hiring Needs as a Precursor to Conducting World-Class Recruiting This document contains Graphics.
Make manpower projections at the business level to improve efficiency... (ID 4002)
Companies Profiled: KPMG Peat Marwick, Merix
Price: $9.95


Succession Planning Profile: Eli Lilly This document contains Graphics.
Eli Lilly: General Description Eli Lilly’s succession planning process is dynamic... (ID 3273)
Companies Profiled: Eli Lilly
Price: $9.95


Relocation & Redeployment -- Lessons Learned, Top Challenges & Key Trends Matrix 
Company #1 Lesson Learned #2 Lesson Learned #3 Lesson Learned Top Challenges Key Trends Johnson & Johnson Prepare critical information on the new area to alleviate the employee apprehensions... (ID 3894)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Microsoft, more ...
Price: $9.95


Performance Measurement and Succession Planning 
Performance Measurement and Succession Planning Practices in this document include: Reward employees for successful progress on personal development plan by linking development and performance measures... (ID 3267)
Companies Profiled: GlaxoSmithKline, Novartis, Lucent Technologies, GE Capital, more ...
Price: $9.95


Increasing Buy-in of Part-time Workforce Through Values and Benefits Communication 
Develop a retention booklet that shares success stories encouraging managers to implement flexibility pro-actively... (ID 3479)
Companies Profiled: Lands' End, GlaxoSmithKline, Imation, GE Capital, more ...
Price: $18.95


Succession Planning Profile: Lucent Technologies This document contains Graphics.
Lucent Technologies: General Description At Lucent Technologies, succession planning is a key process for future growth and profitability... (ID 3277)
Companies Profiled: Lucent Technologies
Price: $9.95


Succession Planning Profile: Lockheed Martin 
Lockheed Martin: General Description For an organization of nearly 200,000 people, attempting succession planning is a daunting task... (ID 3274)
Companies Profiled: Lockheed Martin
Price: $9.95


Linking Succession Planning Systems to Corporate Performance -- Part 1 
Structure succession plans and development opportunities to reinforce corporate goals and missions... (ID 3268)
Companies Profiled: General Electric, Clorox, AT&T, Lockheed Martin
Price: $9.95


Succession Planning Profile: GE Capital This document contains Graphics.
General Electric Capital: General Description GE Capital’s succession planning process blends the company’s decentralized corporate culture with the succession planning vision of parent company General Electric... (ID 3270)
Companies Profiled: GE Capital
Price: $9.95


Developing Managers of Part-Time Professionals -- Part 2 
Develop HR “service teams” to provide ongoing consultation for managers of flexible employees in specific business areas... (ID 3486)
Companies Profiled: Lands' End, L.L. Bean, GE Capital, Imation, more ...
Price: $18.95


Communicate Clear Expectations and Ensure Oversight to Coordinate Part-time Workforce 
Communicate clear expectations of part-time sales reps throughout entire sales force to forge understanding and highlight transition options... (ID 3484)
Companies Profiled: Professional Detailing, Sanofi-aventis, Innovex, BP Amoco, more ...
Price: $9.95


Employee Relocation & Redeployment Key Findings Table 
Company Cross-Functional Teams Scenario Planning & Needs Assessment Targeted Selling Points and Packages Early & Consistent Communications Relocation & Transition Mgmt Johnson & Johnson J&J relocation teams oversee the relocation/redeployment effort and execute all support services and relocation logistics... (ID 3893)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Microsoft, more ...
Price: $22.95


Succession Planning Profile: GlaxoSmithKline This document contains Graphics.
GlaxoSmithKline: General Description GlaxoSmithKline’s (former Glaxo Wellcome) succession planning process matches the company’s corporate culture with the need to retain top talent in an extraordinarily competitive industry... (ID 3271)
Companies Profiled: GlaxoSmithKline
Price: $9.95


Employing Centralized Flexible Workforce Resources to Optimize Useage and Retention 
Create a central document that contains procedures for employees wishing to initiate flexible work arrangements... (ID 3487)
Companies Profiled: Lucent Technologies, Imation, Merrill Lynch, Royal Bank of Canada, more ...
Price: $9.95


Process Map: Relocation & Redeployment Excellence This document contains Graphics.
T ... (ID 3892)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Microsoft, more ...
Price: $9.95


Linking Succession Planning Systems to Corporate Performance -- Part 2 
Empower divisional managers with the responsibility of monitoring and measuring progress along the succession plan... (ID 3269)
Companies Profiled: Lucent Technologies, Eli Lilly, Novartis, Lockheed Martin, more ...
Price: $9.95


Succession Planning Profile: Novartis This document contains Graphics.
Novartis: General Description Novartis is a young biopharmaceutical company with an emerging corporate culture focused on the development of its employees... (ID 3275)
Companies Profiled: Novartis
Price: $9.95


Developing Managers of Part-Time Professionals -- Part 1 
Develop and implement a comprehensive initial training curriculum for managers who will oversee flexible workforces... (ID 3480)
Companies Profiled: Snyder Communications, Innovex Global, GlaxoSmithKline, FedEx, more ...
Price: $18.95


Identifying Candidates for Succession Planning -- Part 2 This document contains Graphics.
Educate workers about their career development roles to facilitate advancement... (ID 3253)
Companies Profiled: John Hancock, PacTel, Intel, Motorola, more ...
Price: $9.95


Incorporating Corporate Goals in Flexible Workforce Selection, Management and Training 
Benchmark partners emphasize the need to clearly define company flextime goals and policies... (ID 3482)
Companies Profiled: Innovex Global, Sanofi-aventis, GlaxoSmithKline, Lucent Technologies, more ...
Price: $9.95


Part-time/ Flexible Workforce Performance Measurement and Reward Programs 
Develop a performance measurement system adjusted to reflect the differences between full-time and flex employees... (ID 3481)
Companies Profiled: Snyder Communications, Sanofi-aventis, Professional Detailing Inc. (PDI), Lucent Technologies, more ...
Price: $9.95


Managing the Part-Time Professional: Corporate Communication, Initial Adjustment & Adaptable Scheduling 
Assign specific responsibilities to HR to facilitate the adoption of flexible work arrangements... (ID 3485)
Companies Profiled: L.L. Bean, Sanofi-aventis, GE Capital, Royal Bank of Canada, more ...
Price: $9.95


Align Succession Planning with Recognized Candidate Characteristics and Development Goals 
Align Succession Planning with Recognized Candidate Characteristics and Development Goals Practices in this document include: Use corporate leadership skill areas to define development paths for high potentials... (ID 3254)
Companies Profiled: Clorox, Eli Lilly, Lockheed Martin, Knight-Ridder
Price: $9.95


Succession Planning Profile: Clorox Company This document contains Graphics.
Clorox Company: General Description Clorox Company’s succession planning supports their corporate culture’s strong emphasis on results and achievements... (ID 3272)
Companies Profiled: Clorox
Price: $9.95


Retaining and Managing Part-time Workforces: Lucent Technologies and Xerox Channels Group 
This document looks at the strategies employed by three leading companies to retain and manage part-time workers... (ID 2090)
Companies Profiled: Lucent Technologies
Price: $18.95


Retaining and Managing Part-time Workforces: Lands' End, Merrill Lynch and BP Amoco 
This document looks at the strategies employed by three leading companies to retain and manage part-time workers... (ID 2098)
Companies Profiled: Lands' End, BP Amoco, Merrill Lynch
Price: $25.95


Designing Career Path Definition to Meet Specific Corporate Needs This document contains Graphics.
Designing Career Path Definition to Meet Specific Corporate Needs Practices in this document include: Use Performance Metric Tools that are aligned with corporate culture to organize top potentials... (ID 3245)
Companies Profiled: AT&T, Clorox, BP Amoco, GE Capital, more ...
Price: $9.95


Identifying Candidates for Succession Planning -- Part 1 
Select positions for succession plans based on contribution to the organization, not level in the company... (ID 3252)
Companies Profiled: Clorox, Eli Lilly, Lucent Technologies, GlaxoSmithKline
Price: $9.95


Employee Performance Measurement Systems 
Employee Performance Measurement Systems Practices in this document include: Utilize performance management plans and 360-degree feedback to allow individuals to manage their own leadership futures... (ID 3266)
Companies Profiled: KPMG Peat Marwick, Dow Chemical, Eli Lilly
Price: $9.95


Planning for Individual Development Success -- Part 1: Creating a Succession Process This document contains Graphics.
Develop a Career Plan for Each Associate. AT&T CCS associates have a Career Plan summary which is updated annually... (ID 3255)
Companies Profiled: AT&T, BP Amoco, GlaxoSmithKline
Price: $9.95


Facilitating Employee Career Path Development 
Facilitating Employee Career Path Development Practices in this document include: Implement a thorough career development process that encourages employee empowerment... (ID 3248)
Companies Profiled: John Hancock, Intel, Hewlett-Packard, Motorola, more ...
Price: $25.95


Monitor Employee Satisfaction Through Developed Measurement Devices -- Free Excerpt 
Top companies actively assess the percentage of satisfied employees... (ID 3307)
Companies Profiled: FedEx, Corning, AT&T, KPMG Peat Marwick, more ...
Price: FREE


Profiling the Positions -- Part 2 
Employ a systematic approach to identifying the most versatile candidates... (ID 3412)
Companies Profiled: NeXstar, Human Genome Sciences, Bristol-Myers Squibb, GlaxoSmithKline
Price: $9.95


Tracking the Quality and Effectiveness of Training -- Free Excerpt This document contains Graphics.
Evaluate quality of training and development KPMG Peat Marwick KPMG takes a twofold approach to measuring the quality of its training and development... (ID 3298)
Industries Profiled: Electronics, Financial Services, Manufacturing, Service
Price: FREE


Linking Measurement to Corporate and Individual Goals -- Free Excerpt 
Many of the top companies in the world have deeply ingrained in their corporate culture the concept of hoshin kanri, or Policy Deployment... (ID 3081)
Companies Profiled: Florida Power & Light, Hewlett-Packard
Price: FREE


Using Technology & the Internet in the Recruitment Process -- Part 2 
Develop support systems and processes to ensure fast, effective and high quality search and recruitment... (ID 3408)
Companies Profiled: Motorola, GlaxoSmithKline, Prudential Insurance
Price: $9.95


Design Recruiting and Development Plans To Ensure The Company's Success In Identifying and Hiring Top Recruits - -Free Excerpt This document contains Graphics.
Practices in this document include: Designing recruitment plans to attract candidates from all targeted sources... (ID 2593)
Companies Profiled: KPMG Peat Marwick, Bristol-Myers Squibb
Price: FREE


Track Employee Satisfaction with Rewards, Recognition, and Compensation Systems 
Track employee survey ratings of rewards and recognition programs Verizon (formerly GTE Directories) Verizon employs a variety of tools to evaluate and improve the way it motivates and recognizes employee performance... (ID 3304)
Companies Profiled: Verizon, FedEx, KPMG Peat Marwick, Texas Instruments, more ...
Price: $9.95


Linking Measurement to Corporate and Individual Goals -- Part 2 
Practices in this document include: Linking performance measurement to continuous improvement... (ID 3082)
Companies Profiled: AT&T, General Electric, DaimlerChrysler, FedEx, more ...
Price: FREE


Identify and Track Employee Involvement in the Organization 
Identify employee involvement measures & indicators GTE Directories GTE Directories employs comprehensive involvement measures for most key company programs... (ID 3300)
Companies Profiled: Verizon, USAA, FedEx, KPMG Peat Marwick, more ...
Price: FREE


Reward & Recognition Programs -- Part 2 
Practices in this document include: Linking recognition programs to corporate strategic goals... (ID 3088)
Companies Profiled: AT&T, Power of One, Hewlett-Packard, Starbucks, more ...
Price: $9.95


Rewards and Recognition System Program Deployment 
Track total percentage of employees recognized AT&T Universal Card Services (now a part of Citigroup) To assess the effectiveness of its individual and team recognition programs, AT&T UCS tracks the percentage of employees who are recognized formally and informally... (ID 3303)
Companies Profiled: AT&T, Armstrong Building Products, USAA, FedEx, more ...
Price: $9.95


Align Training Programs with Corporate Objectives This document contains Graphics.
Practices in this document include: Directly linking formal education to corporate needs, goals, and strategy... (ID 3063)
Companies Profiled: Motorola, AT&T, General Electric
Price: $9.95


AT&T UCS (now a part of Citigroup): Spotlight on Employee Development and Retention 
Plan for Career Development & Education AT&T Universal Card Services, sold in 1998 to Citigroup and winner of the 1992 Malcolm Baldridge Award, utilizes broad-band measures to assure employee satisfaction, growth and retention... (ID 3375)
Companies Profiled: AT&T
Price: $9.95


Track Levels of Employee Satisfaction Through Surveys, Interviews and Corporate Statistics This document contains Graphics.
The practices in this document include: Monitoring the percentage of satisfied employees... (ID 2497)
Companies Profiled: FedEx, Corning, AT&T UCS, KPMG Peat Marwick
Price: $9.95


Developing a Superior Offer This document contains Graphics.
Pre-set job offer parameters to speed the creation of offer packages. In highly competitive hiring environments, companies are seeking ways to maximize the number of top candidates they can hire... (ID 3431)
Companies Profiled: GlaxoSmithKline, Pfizer, Motorola, CuraGen
Price: $9.95


Use the Internet to Publicize Job Openings -- Part 3 
Disseminate information about resume expectations to increase content uniformity... (ID 3424)
Companies Profiled: Microsoft, Eli Lilly, Cisco Systems, Procter & Gamble, more ...
Price: $9.95


The Role of Leadership in Performance Management 
Practices in this document include: Expanding performance measures to reflect employee and customer satisfaction, as well as corporate goals... (ID 3079)
Companies Profiled: AT&T, Verizon, GlaxoSmithKline, FedEx
Price: FREE


Provide Recruiting Training and Support -- Part 2 
Develop communication between recruitment staff and line managers to ensure that the recruitment system is understood and supported... (ID 3406)
Companies Profiled: Pfizer, Bristol-Myers Squibb, GlaxoSmithKline
Price: $9.95


Designing Succession Planning to Meet Specific Corporate Needs 
Designing Succession Planning to Meet Specific Corporate Needs Practices in this document include: Weight key leadership characteristics according to company culture and values... (ID 3246)
Companies Profiled: Novartis, GE Capital, GlaxoSmithKline, Lucent Technologies
Price: $9.95


Resources for Leadership Development-- Part 1: Identifying Succession Potentials This document contains Graphics.
Use corporate leadership skill areas to define development path for high succession potentials... (ID 3261)
Companies Profiled: GlaxoSmithKline, Clorox, Eli Lilly, General Electric
Price: $25.95


Align Marketing with Recruitment Efforts -- Part 2 
Customize print advertising to appeal to specific, targeted groups. Top companies find that targeting and recruiting specialized candidates is becoming increasingly difficult... (ID 3420)
Companies Profiled: GlaxoSmithKline, The Franklin Insurance Group, Novartis, Max-Planck Inst, more ...
Price: $9.95


Measure and Track the Recruitment Process -- Part 2 
Track candidate declinations and the reasons for declination to allow for more accurate assessment of the recruiting and selection process... (ID 3433)
Companies Profiled: Anheuser-Busch, USDOT, Motorola, Pfizer, more ...
Price: $22.95


Succession Planning Management -- Part 2: Corporate Structure 
Conduct a division-by-division succession planning process... (ID 3250)
Companies Profiled: Verizon, GlaxoSmithKline, Lockheed Martin, Lucent Technologies
Price: $9.95


Profiling the Positions -- Part 1 This document contains Graphics.
Create candidate profiles to guide recruiting efforts. Top companies have found that candidate profile recruiting serves as an effective method for focusing hiring efforts... (ID 3411)
Companies Profiled: Eli Lilly, GlaxoSmithKline, American Express, Lee Enterprises
Price: $9.95


Resources for Leadership Development -- Part 3: Mentoring Candidates This document contains Graphics.
Establish iterative process to work new potentials into mentoring program... (ID 3264)
Companies Profiled: Lucent Technologies, Verizon, Lockheed Martin, Novartis, more ...
Price: $25.95


Using Technology & the Internet in the Recruitment Process -- Part 1 This document contains Graphics.
Select a recruitment automation system to conduct effective large-scale filtering and analysis of applicants... (ID 3407)
Companies Profiled: Motorola, Eli Lilly, DuPont, GlaxoSmithKline, more ...
Price: $9.95


Employ a 360-Degree Performance Review to Support Leadership Development 
FedEx’s Survey Feedback Action Process segments employee feedback by each work group’s manager... (ID 3370)
Companies Profiled: FedEx
Price: $9.95


Interviewing the Candidates -- Part 1 This document contains Graphics.
Afford flexible guidelines for interviews to get a true feel for the candidate... (ID 3426)
Companies Profiled: Motorola, Anheuser-Busch, Bristol-Myers Squibb
Price: $9.95


Interviewing the Candidates -- Part 2 
Conduct rigorous screening to eliminate candidates who display characteristics likely to inhibit success... (ID 3427)
Companies Profiled: Microsoft, Robert Hall International
Price: $9.95


Pre-Screening the Candidate Pool This document contains Graphics.
Discovering which candidates fit best can be an immense task in the initial stages of selection... (ID 3425)
Companies Profiled: Motorola, Texas Instruments, American Express, Eli Lilly, more ...
Price: $9.95


Managing Employee Development: Process Map This document contains a detailed Process Map.
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for People Development for the companies profiled... (ID 2483)
Companies Profiled: KPMG Peat Marwick, FedEx, Motorola, Marlow Industries, more ...
Price: $9.95


Report Summary -- Incentive Systems to Promote Collaborative Behavior 
... (ID HR-48A)
Companies Profiled: 3M, A Leading Financial Services Firm, American Express, Amoco, more ...
Price: $0.00


Leadership Spotlight -- Xerox 
Set Direction and Align the Organization Through Strategic Goals Link Compensation to Strategic Goals: Xerox has changed its traditional compensation system to better align employees motivation with the companies strategic goals... (ID 3383)
Companies Profiled: Xerox
Price: $9.95


Leadership Spotlights -- Corning TPD, EDS 
Corning TPD (Baldrige Winner) Set Direction and Align the Organization Around Strategic Goals Set Specific Strategic Goals: When Corning TPD entered the fiber optic cable industry that it today dominates, the company understood that to it was an outsider... (ID 3384)
Companies Profiled: Corning, EDS
Price: $9.95


Ritz-Carlton, Starbucks: Spotlight on Employee Development and Retention in the Service Industry 
The Ritz-Carlton Hotel Company (Baldrige Winner) Plan for Career Development & Education Role Model Excellent Behavior: The Ritz-Carlton Hotel Company's training managers and senior hotel executives give personal, two-day demonstrations of "Gold Standards" to all new employees... (ID 3378)
Companies Profiled: Ritz-Carlton, Starbucks
Price: $9.95


Leadership Spotlights -- General Electric, AlliedSignal (Honeywell) 
General Electric Set Direction and Align the Organization Around Strategic Goals Link Compensation to Strategic Goals: To align the organization around common strategic goals, General Electric link employee compensation to corporate objectives... (ID 3382)
Companies Profiled: General Electric, 3M Company, AlliedSignal
Price: $9.95


Leadership Spotlight -- Eaton Corporation (Automotive Supply) 
Set Direction and Align the Organization Around Strategic Goals Link Compensation to Strategic Goals: The Eaton Corporation philosophy emphasizes "Excellence through People" to integrate business practices... (ID 3385)
Companies Profiled: Eaton Corp
Price: $9.95


Leadership Spotlight -- Herman Miller, Chaparral Steel, Microsoft 
Herman Miller, Inc... (ID 3386)
Companies Profiled: Herman Miller, Chaparral Steel, Microsoft
Price: $9.95


Measure Employee Quality through Character Trait Analyses and Qualification Assessments 
Employ personality trait testing to better predict candidate strengths... (ID 3306)
Companies Profiled: USDOT, Ritz-Carlton, Anheuser Busch
Price: FREE


Instituting Headstart Training Programs for New Hires 
Practices in this document include: Blending classroom and real-life training to jump-start employee development... (ID 3058)
Companies Profiled: Dow Chemical, Cisco Systems, IBM, Texas Instruments, more ...
Price: $9.95


Create and Deploy Corporate Values and Mission Statements in Employee Training 
Practices in this document include: Employing “life themes recruiting” to select candidates who will align optimally with corporate values... (ID 3055)
Companies Profiled: Motorola, PepsiCo, Pharmacia, Marriott, more ...
Price: $9.95


Designing Effective New-Hire Orientation and Training Programs 
Practices in this document include: Employing a comprehensive orientation process to provide a foundation for excellent performance... (ID 3057)
Companies Profiled: Saturn, Novartis, Levi-Strauss, Siecor
Price: $9.95


Developing Rewards and Recognition: Process Map This document contains a detailed Process Map.
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Rewards & Recognition for the companies profiled... (ID 2489)
Companies Profiled: KPMG Peat Marwick, FedEx, Verizon, Texas Instruments, more ...
Price: $9.95


Succession Planning Management -- Part 1: Executive Involvement 
Involve senior executive leadership in the succession planning process... (ID 3249)
Companies Profiled: General Electric, Verizon
Price: $9.95


Leadership Spotlight -- Federal Express 
Set Direction and Align the Organization Around Strategic Goals Create a Common Vision to Guide Organizational Behavior: Federal Express aligns its organization through the company's "living" credo: PEOPLE SERVICE PROFIT... (ID 3381)
Companies Profiled: FedEx
Price: $9.95


Resources for Leadership Development -- Part 2: Training and Monitoring Development Opportunities 
Implement executive education programs to assist with succession planning... (ID 3262)
Companies Profiled: Knight-Ridder, Novartis, General Electric, AT&T, more ...
Price: $25.95


Federal Express, General Electric: Spotlight on Employee Development and Retention 
Federal Express (Baldrige Winner) Plan for Career Development & Education Develop a Career Plan for Each Employee: Federal Express employs extensive certification procedures — which must be annually updated and renewed — to ensure competency in critical skill areas for all line jobs and management positions... (ID 3377)
Companies Profiled: FedEx, General Electric
Price: $9.95


Planning for Individual Development Success -- Part 3: Training and Education Programs This document contains Graphics.
Align employee career plans with personality strengths and competencies. At Saturn, extensive time and energy is invested in developing an individual career plan for each associate... (ID 3259)
Companies Profiled: Saturn, Intel, Ames Rubber, SBC
Price: $18.95


Planning for Individual Development Success -- Part 2: Development Assessment and Leadership This document contains Graphics.
Outline employee development opportunities with a responsibility-focused form. Many companies establish an employee development plan during the performance review process... (ID 3256)
Companies Profiled: Clorox
Price: $18.95


Relocation Excellence: Maintaining Employee Productivity 
Maintain productivity during periods of transition by managing employee relocation and redeployment processes... (ID HR-53)
Companies Profiled: Chevron, GE Capital, Johnson & Johnson, Microsoft, more ...
Price: $2088.00


Report Summary -- Relocation Excellence - Maintaining Employee Productivity 
... (ID HR-53A)
Companies Profiled: Chevron, GE Capital, Johnson & Johnson, Microsoft, more ...
Price: $0.00


Corning TPD: Spotlight on Employee Development and Retention This document contains Graphics.
Plan for Career Development & Education Develop a Career Plan for Each Employee: All Corning TPD individuals have a personal training plan that spans two years... (ID 3379)
Companies Profiled: Corning
Price: $9.95


Spotlight on Decision Making -- Saturn 
Develop a Structured Decision-Making Process Create and Employ Checklists to Guide and Structure the Decision-Making Process: To help employee teams to make more effective decisions, Saturn has documented the decision process with a Decision Checklist... (ID 3387)
Companies Profiled: Saturn
Price: $9.95


Motorola Emphasizes Optimal Investment in Employee Development and Retention 
Plan for Career Development & Education Motorola believes strongly in the value of its investments in employee training and education... (ID 3376)
Companies Profiled: Motorola
Price: $9.95


AT&T CCS: Spotlight on Employee Development and Retention 
Plan for Career Development & Education AT&T's Consumer Communication Services (CCS) provides local toll, interstate and international long-distance services that enable more than 80 million consumers to stay in touch easily with the important people in their lives – anywhere, anytime... (ID 3373)
Companies Profiled: AT&T
Price: $9.95


Tracking Formal and Informal Employee Satisfaction Indicators 
Track employee satisfaction indicators through response data Verizon (formerly GTE Directories) Verizon measures employee satisfaction through a set of key indicators... (ID 3308)
Companies Profiled: Verizon, Xerox, Aetna, Merix, more ...
Price: $9.95


Spotlight on Decision Making -- Xerox This document contains Graphics.
Develop a Structured Decision-Making Process Employ a Fact-Based Systematic Decision-Making Process: To make decision-making factually based and analytically driven, Xerox has developed a 6-Step Problem-Solving Process, which is an integral part of most Xerox decision-making... (ID 3388)
Companies Profiled: Xerox
Price: $9.95


GTE Directories: Spotlight on Employee Development and Retention 
Plan for Career Development & Education Provide Various Training Options to Meet Diverse Needs: Training for all GTE Directories employees emphasizes five key areas: leadership, management process, market leadership, technology and fiscal responsibility... (ID 3374)
Companies Profiled: Verizon
Price: $9.95


Hewlett-Packard, Ben & Jerry's Homemade, Inc.: Spotlight on Employee Development and Retention 
Hewlett-Packard Plan for Career Development & Education Offer Services and Support to Help Employees Develop and Meet Changing Organizational Needs: Hewlett-Packard selects and manages its businesses with a goal of providing long-term employment for its people and opportunities for personal growth and development... (ID 3380)
Companies Profiled: Hewlett-Packard, Ben & Jerry's
Price: $9.95


Relocation & Redeployment -- Designing Targeted Selling Points & Incentive Packages This document contains Graphics.
Develop targeted relocation packages to accommodate different levels of employees... (ID 3897)
Companies Profiled: GE Capital, Johnson & Johnson, Microsoft
Price: $9.95


Relocation & Redeployment -- Creating a Management Structure -- Part 1 This document contains Graphics.
Employ cross-functional management teams to maximize expert input into the relocation process... (ID 3896)
Companies Profiled: Johnson & Johnson, Saturn
Price: $9.95


Relocation & Redeployment -- Creating a Management Structure -- Part 2 This document contains Graphics.
Coordinate relocation efforts among Human Resources, Relocation Services and third-party providers to reduce administrative costs and offer expert relocation assistance... (ID 3895)
Companies Profiled: GE Capital, Johnson & Johnson, Wells Fargo
Price: $9.95


Measuring Relocation and Redeployment Success This document contains Graphics.
Benchmark relocation processes internally and externally to make continuous improvements... (ID 3904)
Companies Profiled: GE Capital, Johnson & Johnson, Microsoft
Price: $9.95


Executing Relocation and Redeployment Strategies -- Part 2 This document contains Graphics.
Contract a third-party outplacement center to coordinate job-finding services for redeployed employees... (ID 3902)
Companies Profiled: GE Capital, Johnson & Johnson
Price: $9.95


Executing Relocation and Redeployment Strategies -- Part 1 This document contains Graphics.
Utilize an employee database to match redeployed employees with replacement positions in the company... (ID 3901)
Companies Profiled: Johnson & Johnson, Wells Fargo
Price: $9.95


Maintaining Employee Satisfaction and Productivity during a Relocation & Redeployment This document contains Graphics.
Implement social communities to minimize a loss in employee productivity and create a sense of belonging in the new area... (ID 3903)
Companies Profiled: Johnson & Johnson, Saturn, Microsoft
Price: $9.95


Relocation & Redeployment -- Developing the Communication Message This document contains Graphics.
Communicate early in the relocation and redeployment process to reduce employee anxiety... (ID 3900)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Microsoft, more ...
Price: $9.95


Relocation & Redeployment -- Utilizing Different Communication Channels and Methods This document contains Graphics.
Maintain several channels of communication to serve employees’ different needs. Benchmark partners agree that employees have many questions after a relocation announcement... (ID 3899)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Wells Fargo, more ...
Price: $9.95


Relocation & Redeployment -- Developing Processes, Policies and Procedures This document contains Graphics.
Employ a systematic recruiting process to identify potential relocation candidates and match their skills with positions at the new facility... (ID 3898)
Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Chevron
Price: $18.95


Report Summary -- Employee Retention - Managing the Part-Time Professional 
... (ID HR-51A)
Companies Profiled: Aetna, Sanofi-aventis, Amoco, Baxter International, more ...
Price: $0.00


Identify Key Productivity Measures for Employees 
Identify key ratios to measure revenue per employee KPMG Peat Marwick To measure employee productivity, KPMG tracks several ratios... (ID 3302)
Companies Profiled: KPMG Peat Marwick, USAA
Price: FREE


Empower Call Center Employees to Foster Individual Ownership, Teamwork, and Improved Overall Performance 
Practices in this document include: Assigning responsibilities to work groups to enable workers to foster individual ownership, team work and improved overall performance... (ID 3034)
Companies Profiled: Xerox, PM Company
Price: $9.95


Leverage Technology to Enable Collaboration -- Part 1 
Employ intranets to facilitate cross-unit social interaction as well as collaboration on product development... (ID 3766)
Companies Profiled: Microsoft, Hewlett-Packard, Booz•Allen & Hamilton, HCA, more ...
Price: $9.95


Report Summary -- Driving Growth through Recruiting Excellence 
... (ID HR-52A)
Companies Profiled: American Express, Ames Rubber, Amgen, Anheuser-Busch, more ...
Price: $0.00


Report Summary -- Developing the High Performance Team 
... (ID HR-46A)
Companies Profiled: AlliedSignal, American Airlines, Armstrong Building Products, AT&T, more ...
Price: $0.00


Report Summary -- Developing Human Resources Performance Measures 
... (ID HR-47A)
Companies Profiled: Aetna, Aetna Health Plans, Anheuser Busch, Armstrong, more ...
Price: $0.00


Report Summary -- Best Practices in Career Path Definition and Succession Planning 
... (ID HR-50A)
Companies Profiled: Ames Rubber, Apple Computer, AT&T, Benchmark Partners, more ...
Price: $0.00


Report Summary -- Best Practices in Employee Performance Management and Development 
... (ID HR-44A)
Companies Profiled: A Leading Pharmaceutical Company, American Express, Apple Computer, AT&T, more ...
Price: $0.00


Employee Satisfaction Survey Process Results 
This brief document includes the results of a survey done by Best Practices LLC that looked at the approach to employee satisfaction surveys... (ID 3782)
Companies Profiled: over 10
Price: $9.95


Employee Satisfaction Survey Process -- Pitney Bowes, Texas Instruments, and Xerox 
This document looks at the approach to employee satisfaction surveys at Pitney Bowes, Xerox and Texas Instruments... (ID 3781)
Companies Profiled: Pitney Bowes, Texas Instruments, Xerox
Price: $9.95


Employee Satisfaction Survey Process -- GTE Directories and KPMG Peat Marwick 
This document looks at the approach to employee satisfaction surveys at GTE Directories and KMPG... (ID 3779)
Companies Profiled: Verizon, KPMG Peat Marwick
Price: $9.95


Employee Satisfaction Survey Process -- Chevron and FedEx 
This document looks at the approach to employee satisfaction surveys at Chevron and FedEx... (ID 3778)
Companies Profiled: Chevron, FedEx
Price: $9.95


Employee Satisfaction Survey Process -- Honeywell and Bell Canada 
... (ID 3777)
Companies Profiled: Honeywell, Bell Canada
Price: $9.95


Fully Deploy University Recruiting This document contains Graphics.
Develop university partnerships to cultivate fertile sources of top candidates. Intel has made it a mission to populate its ranks with the top minds nationwide... (ID 3772)
Companies Profiled: Intel, Hewlett-Packard, D.E. Shaw & Co.
Price: $9.95


Collaborative Behavior Survey Results 
This document contains survey results related to compensation and recognition, training and development, organizational structure and strategy comparisons... (ID 3770)
Companies Profiled: A Leading Financial Services Firm
Price: $9.95


Foster Collaboration through Training and Development 
Incorporate cross-functional training early in a team member’s career... (ID 3768)
Companies Profiled: Dow Chemical, AT&T, Motorola, Pella Corp
Price: $9.95


Leverage Technology to Enable Collaboration -- Part 2 
Utilize groupware to enable information sharing and collaboration. A new class of network communications and database software, known as groupware, makes it easier for groups to work together... (ID 3767)
Companies Profiled: Price Waterhouse, Buckman Laboratories, Motorola, Xerox, more ...
Price: $9.95


Employ Rewards & Recognition to Incent Collaborative Behavior -- Part 2 
Design a review process to align cross-unit team performance and behavior with corporate goals... (ID 3765)
Companies Profiled: Xerox, AT&T, Verizon, FedEx, more ...
Price: FREE


Employ Rewards & Recognition to Incent Collaborative Behavior -- Part 1 
Link compensation with team performance to drive collaborative behavior... (ID 3764)
Companies Profiled: Xerox, Verizon, GM Cadillac, Lucent Technologies, more ...
Price: $9.95


Foster Collaboration Among Teams -- Part 2 
Push cross-unit team decision making to the front-line, which fosters higher levels of ownership and cross-unit communication... (ID 3761)
Companies Profiled: Motorola, Saturn, IBM
Price: $9.95


Foster Collaboration Among Teams -- Part 1 
Clearly articulate the vision and purpose to align all teams... (ID 3760)
Companies Profiled: Kodak, Honeywell, Miller Brewing Company, Motorola
Price: $9.95


Build Communications Infrastructure to Facilitate Collaboration -- Part 2 
Facilitate high levels of collaboration and cross-functional sharing to ensure strategic integration and alignment... (ID 3759)
Companies Profiled: Verizon, Eaton Corp, Wal-Mart, Intel, more ...
Price: $9.95


Build Communications Infrastructure to Facilitate Collaboration -- Part 1 
Create a “boundaryless” culture through open communications across divisions, groups, and departments... (ID 3758)
Companies Profiled: General Electric, 3M, FedEx, Eaton Corp, more ...
Price: $9.95


Using the Internet to Enhance Recruiting Efforts 
Include staff demographic information to give potential applicants more insight into the “company family... (ID 3604)
Companies Profiled: A Leading Pharmaceutical Company
Price: $9.95


Plant Visits as a Leadership & Communication Mechanism 
CEO Communications Mechanisms CEO written-column in corporate newsletter, frequent CEO visits to manager forums... (ID 3530)
Companies Profiled: Eaton Corp
Price: $9.95


Linking Communications, Employee Evaluations, and Pay-For-Performance 
Linking Communications, Employee Evaluations, & Pay-For-Performance Honeywell (formerly AlliedSignal) executives are trying to support the chairman's vision and motivate employees with new compensation practices... (ID 3529)
Companies Profiled: Honeywell, Lincoln Electric, Nucor Corp, Whirlpool
Price: $9.95


Recruiting and Selecting New Product Planning Personnel: Profiling Candidates -- Part 2 
Utilize a variety of tests to determine candidate strengths and fit with the job... (ID 3429)
Companies Profiled: Boston Consulting Group, Sam & Harry's, Anheuser-Busch
Price: $9.95


Use the Internet to Publicize Job Openings -- Part 2 This document contains Graphics.
Provide updated job postings and descriptions on your company website. Up-to-date job postings are the critical backbone of any employment-oriented website... (ID 3423)
Companies Profiled: Eli Lilly, Gilead Sciences, Vertex Pharmaceuticals, National Semiconductor, more ...
Price: $9.95


Use the Internet to Publicize Job Openings -- Part 1b -- Designing an Employment Website This document contains Graphics.
Provide an online orientation to acquaint candidates with your organization... (ID 3422)
Companies Profiled: Procter & Gamble, Deutsche Bank, Merck, Microsoft
Price: $9.95


Use the Internet to Publicize Job Openings -- Part 1a -- Designing an Employment Website 
Design an employment website to inform and guide potential candidates through the first stages of the hiring process... (ID 3421)
Companies Profiled: Cisco Systems, Procter & Gamble, Eli Lilly, Johnson & Johnson
Price: $9.95


Align Marketing with Recruitment Efforts -- Part 1 
Employ multiple advertising channels to publicize available positions. To be successful recruiters, benchmark partners have had to adopt a multi-channel approach to advertising job openings... (ID 3419)
Companies Profiled: Anheuser-Busch, Microsoft, Motorola, Blockbuster, more ...
Price: $9.95


Ensuring Diversity of the Candidate Pool -- Part 2 
Employ targeted channels to recruit female scientists. Several companies and interest groups have created resources for companies to recruit female scientists... (ID 3418)
Companies Profiled: Amgen, Bristol-Myers Squibb, Coca-Cola, DuPont
Price: $9.95


Ensuring Diversity of the Candidate Pool -- Part 1 This document contains Graphics.
Use a multi-faceted, specialized approach to recruiting diverse candidates. Minority candidates often slip through the cracks of standard recruiting processes... (ID 3417)
Companies Profiled: American Express, Bristol-Myers Squibb, National Inst. of Health, Motorola, more ...
Price: $9.95


Identifying a Multi-Source Candidate Pool -- Part 4 This document contains Graphics.
Design programs that identify top talent early and provide opportunities through all stages of development... (ID 3416)
Companies Profiled: Bristol-Myers Squibb, Lucent Technologies, Hewlett-Packard, Hallmark, more ...
Price: $9.95


Identifying a Multi-Source Candidate Pool -- Part 3 This document contains Graphics.
Maximize marketing revenue by pooling resources with other organizations... (ID 3415)
Companies Profiled: AT&T, Verizon, Lucent Technologies, Unisys, more ...
Price: $9.95


Identifying a Multi-Source Candidate Pool -- Part 2 
Utilize employee referral programs and internal promotion to create an optimal talent pool... (ID 3414)
Companies Profiled: Fidelity Investments, Motorola, Ritz-Carlton, Honeywell, more ...
Price: $9.95


Identifying a Multi-Source Candidate Pool -- Part 1 This document contains Graphics.
Cultivate a broad range of recruiting sources to access the most qualified external candidates... (ID 3413)
Companies Profiled: Anheuser-Busch, Merix, Intel, Motorola, more ...
Price: $9.95


Provide Recruiting Training and Support -- Part 1 This document contains Graphics.
Provide continued education for dedicated recruiters to maintain and expand high performance... (ID 3405)
Companies Profiled: Motorola, CDI Corp, American Express, Bristol-Myers Squibb, more ...
Price: $9.95


Create a Multi-Level Recruiting Process -- Part 3 
Use line manager input to develop a tailored, efficient recruiting system... (ID 3404)
Companies Profiled: Pfizer, Motorola
Price: $9.95


Create a Multi-Level Recruiting Process -- Part 2 
Have recruiters make a “contract” with hiring managers to ensure timely and complete participation... (ID 3403)
Companies Profiled: Anheuser-Busch, Pfizer
Price: $9.95


Create a Multi-Level Recruiting Process -- Part 1 This document contains Graphics.
Develop cross-functional recruiting teams to ensure input from all pertinent areas... (ID 3402)
Companies Profiled: DuPont, Anheuser-Busch, Bristol-Myers Squibb, Pfizer
Price: $9.95


Align Training Measures with Business Results 
KPMG Peat Marwick KPMG Peat Marwick recently reengineered its audit services process to clients. The reengineering of this core process required retraining for all line managers and associates... (ID 3311)
Companies Profiled: KPMG Peat Marwick, FedEx
Price: $9.95


Track Effectiveness of Executive Communication 
Track employee perceptions of executive communication Xerox To measure communication, Xerox employees are asked to rate statements in the company’s Employee Satisfaction Measurement System (ESMS) on a scale of 1-4 (1=strongly disagree, 4=strongly agree), including the following: My manager frequently... (ID 3310)
Companies Profiled: Xerox, FedEx, Aetna
Price: $9.95


Measure Diversity, Work/Family Issues, and Safety Complaint Resolution 
This document profiles how companies measure diversity, work/family issues, and complaint resolution... (ID 3309)
Companies Profiled: Verizon, Corning, FedEx, Merix
Price: $9.95


Interviewing and Hiring Efficiency Measurement 
Monitor recruiting efficiency percentages KPMG Peat Marwick KPMG Peat Marwick measures its recruiting system primarily by tracking two critical ratios... (ID 3305)
Companies Profiled: KPMG Peat Marwick, Verizon, Merix
Price: $9.95


Track and Manage Employee Empowerment in the Organization 
Study employee empowerment opinions Federal Express Federal Express has its employees rate statements about empowerment in the company’s Survey Feedback Action process... (ID 3301)
Companies Profiled: FedEx, Xerox, Texas Instruments, Armstrong Building Products
Price: $9.95


Measuring Leadership Quality and Traits 
Develop employee feedback systems General Electric GE evaluates its managers with a 360 degree review process... (ID 3299)
Companies Profiled: General Electric, FedEx, Corning, USDOT
Price: $9.95


Measuring Employee Training, Satisfaction, and Involvement 
Measure average training hours per employee & employee involvement in training Multi-industry benchmarks Measuring average training hours per employee outlines a company’s commitment to continuous learning... (ID 3297)
Companies Profiled: Solectron, Corning, Milliken, Marlow Industries, more ...
Price: $9.95


Employee Advancement in Performance Management 
Practices in this document include: Leveraging electronic tools to facilitate employee development and deployment... (ID 3089)
Companies Profiled: Hewlett-Packard, AT&T, US Army, RJR Nabisco, more ...
Price: $9.95


Linking Compensation to Strategy and Goals 
Practices in this document include: Linking management compensation directly to corporate strategic goals... (ID 3084)
Companies Profiled: AT&T, Motorola, FedEx, Saturn
Price: $9.95


Linking Measurement to Corporate and Individual Goals -- Part 3 
Practices in this document include: Aligning structured, comprehensive performance evaluations with individual career growth and corporate succession planning... (ID 3083)
Companies Profiled: Eli Lilly, Etec
Price: FREE


Measuring Training Effectiveness 
Practices in this document include: Measuring training effectiveness to enable continuous improvement... (ID 3080)
Companies Profiled: Saturn, USAA, Fidelity Investments, Baxter Healthcare, more ...
Price: FREE


Employee Performance Measures This document contains Graphics.
Practices in this document include: Developing a set of measures to track employee performance and satisfaction... (ID 3078)
Companies Profiled: Chemical Bank, Michigan Consolidated Gas, Merix, StorageTek, more ...
Price: FREE


Alternatives to the Formal Training Environment -- Part 3 This document contains Metrics and Graphics.This document contains Metrics and Graphics.
Practices in this document include: Encouraging lateral career moves to enhance the breadth of employee experience... (ID 3074)
Companies Profiled: Intel, Johnson & Johnson, Iams, Motorola, more ...
Price: $9.95


Alternatives to the Formal Training Environment -- Part 2 
Practices in this document include: Delivering training on a real-time or as-needed basis to maximize utility... (ID 3073)
Companies Profiled: FedEx, Motorola, Dow
Price: $9.95


Alternatives to the Formal Training Environment -- Part 1 This document contains Graphics.
This document is focused on the best practice of aggressively deploying alternative delivery methods of instruction to ensure all employees receive needed training... (ID 3072)
Companies Profiled: Motorola
Price: $9.95


Continuous Feedback and Training Process 
Practices in this document include: Framing feedback in a positive fashion to drive performance excellence... (ID 3071)
Companies Profiled: AT&T, Merck, Siecor, USAA, more ...
Price: $9.95


Individual Roles and Focus in Shaping Training Programs This document contains a practice summary Matrix.
Practices in this document include: Providing open communication to encourage employee development... (ID 3070)
Companies Profiled: Honeywell, Motorola
Price: $9.95


Role Models, Coaches, and Mentoring This document contains Metrics and a practice summary Matrix.This document contains Metrics and a practice summary Matrix.
Practices in this document include: Providing continuous coaching and feedback to line employees at all levels of the organization... (ID 3069)
Companies Profiled: AT&T, Motorola, Health and Safety Executive, IBM, more ...
Price: $9.95


Personnel Competencies and Training 
Practices in this document include: Designing development programs to expand cross-functional competencies... (ID 3068)
Companies Profiled: Novartis, Motorola, SBC, US Robotics Iams, more ...
Price: $9.95


Training Program Administration 
Practices in this document include: Dedicating personnel and resources to support continuous learning initiatives... (ID 3067)
Companies Profiled: Motorola, General Electric, IBM, Microsoft, more ...
Price: $9.95


Teamwork and Diversity in Training 
Practices in this document include: Training individuals for success in a team environment... (ID 3066)
Companies Profiled: IBM, AT&T, Hewlett-Packard, Motorola
Price: $9.95


Align Training with Professional Development -- Part 2 
Practices in this document include: Folding senior executive education into strategy development to unify the training approach... (ID 3065)
Companies Profiled: Motorola, Remmele Engineering, AT&T
Price: $9.95


Align Training with Professional Development -- Part 1 
Practices in this document include: Aligning training programs with career development plans... (ID 3064)
Companies Profiled: Intel, Motorola, Verizon, Chaparral Steel
Price: $9.95


Implement Strategic Programs to Secure Top Candidates Early 
Many companies recognize the importance of ensuring a strong, long-term candidate pool... (ID 2592)
Companies Profiled: Cisco Systems
Price: $9.95


Measuring Recruitment: Process Map This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Recruitment & Selection for the companies profiled... (ID 2493)
Companies Profiled: KPMG Peat Marwick, Verizon, Merix, Ritz-Carlton, more ...
Price: $9.95


Key CEO Leadership and Management Practices 
Senior management often must identify measurements for evaluating success and set overall performance and productivity goals for the company... (ID 1029)
Companies Profiled: General Electric, Motorola
Price: $9.95


Formulate Both Short-Term and Long-Term Goals to Facilitate Human Resources Excellence This document contains Graphics.
This document looks at AT&T's human resources management process... (ID 0160)
Companies Profiled: AT&T
Price: $9.95


Driving Growth through Recruiting Excellence: Best Practices in Recruitment and Selection 
Target rich sources of candidates and implement innovative recruiting techniques to successfully court highly qualified individuals... (ID HR-52)
Companies Profiled: American Express, Ames Rubber, Amgen, Anheuser-Busch, more ...
Price: $2088.00


Examining White Collar Productivity: Managing SG&A Expenses 
Streamline and focus Selling, General, and Administrative expenses with best practice insights and hard-to-find benchmark metrics... (ID OP-74)
Companies Profiled: A Leading Retail Company, Adaptec, AGCO, Bridgestone, more ...
Price: $2666.00


Best Practices in Career Path Definition and Succession Planning 
Manage your "corporate benches" to meet company needs with successful career path and succession planning systems... (ID HR-50)
Companies Profiled: Ames Rubber, Apple Computer, AT&T, Benchmark Partners, more ...
Price: $1994.00


Incentive Systems to Promote Collaborative Behavior 
Promote collaborative behavior among different functional areas and operating units... (ID HR-48)
Companies Profiled: 3M, A Leading Financial Services Firm, American Express, Amoco, more ...
Price: $840.00


Beyond the Balanced Scorecard: Measuring Corporate Performance 
Utilize financial and non-financial performance indicators to dramatically improve your performance measurement system... (ID OP-71)
Companies Profiled: 3Com, 3M Company, A Financial Services Company, A Pharmaceutical Company Prototype Division, more ...
Price: $1496.00


Best Practices in Employee Performance Management and Development 
Integrate disparate personnel development efforts into a cohesive system that stresses continuous learning, measurement, and advancement and recognition... (ID HR-44)
Companies Profiled: A Leading Pharmaceutical Company, American Express, Apple Computer, AT&T, more ...
Price: $1300.00


Developing Human Resources Performance Measures 
Use performance measures to track employee development and well-being, recruitment and selection performance, and reward and recognition levels... (ID HR-47)
Companies Profiled: Aetna, Aetna Health Plans, Anheuser Busch, Armstrong, more ...
Price: $592.00


Employee Retention: Managing the Part-Time Professional 
Analyze and understand others’ approaches to flexible and part-time workforces... (ID HR-51)
Companies Profiled: Aetna, Sanofi-aventis, Amoco, Baxter International, more ...
Price: $900.00


Developing the High Performance Team 
Master integrated systems in leadership, employee development, teamwork, and reward and recognition to build a world-class team... (ID HR-46)
Companies Profiled: AlliedSignal, American Airlines, Armstrong Building Products, AT&T, more ...
Price: $590.00


Best Practices in Customer and Employee Satisfaction Management 
Discover what people think about your company, services, and products... (ID CS-54)
Companies Profiled: abt Associates, Allnet, American Airlines, Avis, more ...
Price: $1182.00


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