 | Brand Management and Product Leadership |
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 | Business Communications |
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 | Business Operations |
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 | Clinical Operations |
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 | Competitive and Business Intelligence |
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 | Customer Service |
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 | GBC Conferences |
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 | Human Resources |
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| Hiring Top Talent: Best Practices in University Recruiting
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The research findings in this report are the culmination of analysis of data collected from
benchmark surveys with 79 companies, as well as analysis of exclusive interviews with university recruiting leaders at nine selected best practices corporations... (ID HR-59) Companies Profiled: American Express, New York Life, Pfizer, Goldman, more ... Price: $3400.00
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| Benchmarking the Resources and Complexity of Benefits Administration  
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Non-members: Click here to sign-up for a complimentary tour of
"Benchmarking the Resources and Complexity of Benefits Administration"
Study Overview:
Human Resource departments have the difficult task of providing quality employee benefits while keeping costs low... (ID 4893) Companies Profiled: Boeing, Bombardier Aerospace, DTE Energy, Solvay America, more ... Price: $1995.00
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| Organizational Strategies for Improving Employee Morale  
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Study Overview
Keeping high employee morale is essential for creating a viable workplace. As such, human resources executives struggle to keep their finger on the pulse of employee morale... (ID 4723) Companies Profiled: Abbott, Niederdorf Italia, Madame Tussauds, PMI, more ... Price: $750.00
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| Best Practices Research Sample: Human Resources
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This document highlights research from three 2005 Best Practices, LLC human resources research initiatives... (ID WP-29) Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical Price: $0.00
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| Achieving Excellence in University Recruiting
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The business of recruiting university students and new graduates is highly competitive today, especially in technology industries that rely on this talent pool to refresh the workforce with vital new knowledge and skills... (ID HRS-59) Companies Profiled: American Express, New York Life, Pfizer, Goldman, more ... Price: $5500.00
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| Leadership Development Research Bundle    
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NonMembers: Download a complimentary excerpt of this Leadership Development Research Bundle, including sample findings, metrics, and data charts by clicking on the following link: http://www... (ID 4836) Companies Profiled: American Express, Clorox, Eli Lilly, General Electric, more ... Price: $995.00
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| Fostering High Productivity through Employee Engagement Excellence  
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Non-members: Click here to sign-up for a complimentary tour of
"Fostering High Productivity through Employee Engagement Excellence"
Top companies know that employees are their most valuable assets... (ID 4800) Companies Profiled: 3M, Deluxe Corporation, Air Product & Chemicals, Dofasco, more ... Price: $759.99
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| Employee Engagement and the Service-Profit Chain  
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New Research underscores the importance of "engaging employees" in their jobs and companies as a way to foster high productivity, high morale and excellent customer service... (ID HR-58) Companies Profiled: 3M, Freescale Semiconductors, BAI, Microsoft, more ... Price: $1625.00
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| Rewards & Recognition Programs - Comprehensive Benchmark Study 
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To download a free excerpt of the "Rewards and Recognition Programs" report, please click here
Study Overview
Reward & recognition programs are a good way to maintain a loyal and productive workforce and to improve performance... (ID 4789) Companies Profiled: 3M, Strathfield Group, Inspire Success Pty, Tactical Ingenuity Corporation, more ... Price: $1325.00
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| Retention Excellence: Measuring and Minimizing Turnover for Customer-facing Employees  
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Non-members: Click here to sign-up for a complimentary tour of
"Retention Excellence: Measuring and Minimizing Turnover fro Customer-facing Employees"
Study Overview
Executives managing hourly employees often face operational inefficiencies from high employee turnover... (ID 4784) Companies Profiled: Washington Mutual, Commerce Bank, Bank of America, Direct Wireless, more ... Price: $890.95
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| HR Service Center Processes: Performance Metrics  
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Non-members: Click here to sign-up for a complimentary tour of
"HR Services Center Processes: Performance Metrics"
Study Overview
HR service centers are under constant pressure to cut cycle times for a variety of processes... (ID 4766) Companies Profiled: Boeing, Accredited Home Lenders, Countrywide Financial, Convergys, more ... Price: $2295.00
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| Benchmarking HR Service Center Processes
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Large employee populations create a challenging and complex scope of work for Human Resources organizations... (ID PHR-207) Companies Profiled: Arrow Electronics, Motorola, Mellon, Lucent Technologies, more ... Price: $2295.00
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| Measuring Call Center Sales Performance  
|
Non-members: Click here to sign-up for a complimentary tour of
"Measuring Call Center Sales Performance"
Study Overview
Measuring sales performance and especially, integrating Process Excellence & Six Sigma into day-to-day sales operations is a challenge all organizations face... (ID 4748) Companies Profiled: Aboitiz Transport System, Ergotron, Energex, First Premier Bankcard, more ... Price: $1044.00
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| Excellence in Leave of Absence Administration
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Human Resources programs today are under the gun to hold down costs and, at the same time, visibly contribute to shareholder value... (ID PHR-206) Companies Profiled: Agilent Technologies, United Defense, Lantronix, Entergy, more ... Price: $1295.00
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| Survey Design and Administration  
|
Non-members: Click here to sign-up for a complimentary tour of
"Survey Design and Administration"
Study Overview
Efficient, effective measurement of employee commitment, engagement and satisfaction is a primary goal of human resources executives in all industries... (ID 4717) Companies Profiled: Bank of America, BMW Financial Services, First Data Corporation, Genentech, more ... Price: $401.95
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| Career Path Planning Programs: Development and Impact  
|
Non-members: Click here to sign-up for a complimentary tour of
"Career Path Planning Programs: Development and Impact"
Study Overview
This benchmark exchange was originally administered on behalf of a major financial institution to identify the key components and impact of successful career path planning programs... (ID 4697) Companies Profiled: Allstate Insurance Company, 5/3 Bank, American Express, An Entertainment/Media Company, more ... Price: $764.95
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| Accelerating the Pre-Employment Phase for Prospective Hires 
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Study Overview
Many companies find that the span of activities between offer acceptance and first day on the job is the most difficult to manage segment of the time-to-start continuum... (ID 4605) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $298.95
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| Developing a High Quality Talent Pool 
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Study Overview
Talent pool management plays a critical role in staffing efficiency and effectiveness... (ID 4603) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $442.95
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| Campus Recruiting: Managing University Relations 
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Study Overview
Managing interactions with universities is a key strategic concern for staffing organizations... (ID 4602) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $302.24
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| Staffing Organization Costs: Approaches to Accounting 
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Study Overview
Staffing functions are frequently cost centers in corporate organizations and frequently face resource constraints... (ID 4601) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $93.00
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| Optimizing Recruitment and Requisition Processes 
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Study Overview
Many staffing organizations seek to learn how other companies improve process efficiency by managing requisitions for quality and applicant screening... (ID 4600) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $221.95
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| Managing the Staffing Process Effectively 
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Study Overview
Staffing organizations must conduct intensive planning and management of the recruiting process to fill positions quickly and control staffing costs... (ID 4599) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $753.95
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| Staffing Organizations: Performance Statistics and Analysis  
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Study Overview
Staffing managers of large technology-based companies must streamline their operations so that they are both cost-effective and capable of finding the best talent quickly... (ID 4597) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $932.95
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| Key Factors in High-Performance Staffing  
|
Study Overview
Technology-based companies typically must recruit and select highly qualified candidates for hundreds or thousands of technical positions each year... (ID 4596) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, JP Morgan Chase, Sun Microsystems, more ... Price: $245.95
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| Achieving Superior Staffing Performance
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Staffing organizations are frequently faced with the challenge of managing the recruitment and selection of top talent while contending with a large volume of requisitions... (ID HR-56) Companies Profiled: Allstate Insurance Company, Sanofi-aventis, Chiquita Brands International, Amgen, more ... Price: $3468.00
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| Diversity Research Bundle   
|
This research provides critical insight for diversity program development and management... (ID 4558) Companies Profiled: AEP, Sanofi-aventis, Alliance Residential Management, Allied Domecq QSR, more ... Price: $1753.00
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| Employee Recruitment Research Bundle  
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This research provides covers several critical aspects of employee recruitment, from the recruitment process design, to alignment with corporate goals, to ensuring support and tracking success... (ID 4530) Companies Profiled: American Express, Ames Rubber, Anheuser-Busch, Baxter, more ... Price: $124.95
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| Succession Planning Research Bundle   
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A detailed look at effective management practices in succession planning at leading corporations... (ID 4521) Companies Profiled: Apple Computer, AT&T, Chevron, Clorox, more ... Price: $600.00
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| Best Practices in Effectively Messaging Employees  
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This 20-slide presentation summarizes the results of a 98 -company study which benchmarks best practices in internal communication strategies... (ID 4520) Companies Profiled: 3M, AstraZeneca Pharmaceuticals, Mitsubishi Motors Australia, Suncorp, more ... Price: $574.95
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| Corporate University Best Practices  
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This 28-page database document highlights corporate university best practices at six leading companies from six different industries... (ID 4507) Companies Profiled: Wachovia, Cisco Systems, Thomson, Blue Cross and Blue Shield of North Carolina, more ... Price: $824.95
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| Benchmarking Prevention and Wellness Programs  
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This 40-slide presentation identifies trends in prevention and wellness programs across a broad spectrum of industries... (ID 4501) Companies Profiled: American Standard Circuits, AIMCO, AstraZeneca, Alticor Inc., more ... Price: $824.95
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| Benchmarking Temporary Domestic Off-Site Assignment Policies   
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This 19-slide document contains an analysis of how 24 benchmark partners in world-class organizations handle their temporary domestic off-site assignment (TDOA) policies... (ID 4443) Companies Profiled: Agilent Technologies, Federal Reserve Board, A. Epstein & Sons International, Schweitzer Engineering Laboratories, more ... Price: $574.95
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| Restructuring: Allocating Resources Effectively 
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Best Practices, LLC initiated this benchmarking study to uncover how companies redesign their structures and assume leaner operational strategies that better reflect and support corporate values... (ID 4286) Industries Profiled: Pharmaceutical, Biotech Price: FREE
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| Human Resources Survey Findings (sample)
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The goal of this survey was to determine how companies identify lower- level employees with leadership potential and develop them into future leaders... (ID IBE-2) Companies Profiled: AstraZeneca, Bank of America, Korry Electronics, Raytheon, more ... Price: $0.00
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| Reducing IT Costs through Telecommuting Programs   
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This document contains analysis of how companies structure and manage IT telecommuting to reduce costs and improve efficiency... (ID 4423) Companies Profiled: Bank of America, other benchmark partners, Avaya, General Health Systems, more ... Price: $824.95
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| Programs to Develop and Retain Women in Today’s Workspace   
|
Non-members: Click here to sign-up for a complimentary tour of
"Programs to Develop and Retain Women in Today's Workspace"
This document contains analysis of successful tactics, employed by 13 benchmark companies, in developing and retaining women effectively in today's workforce... (ID 4386) Companies Profiled: Cisco Systems, PeopleSoft, Sabre, Nova Nordisk, more ... Price: $824.95
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| Growing Leaders Through Employee Development Programs   
|
Non-members: Click here to sign-up for a complimentary tour of
"Growing Leaders Through Employee Development Programs"
STUDY OVERVIEW
World-class companies recognize the need to develop employees' leadership skills... (ID 4341) Companies Profiled: Merck, Ingram Micro Canada, QUALCOMM, Phillips, more ... Price: $604.95
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| Benchmarking Severance Policies   
|
With the current economical pressures, companies have been forced to restructure their workforce... (ID 4339) Companies Profiled: Cisco Systems, WestGroup, Corning, Seiko Instruments, more ... Price: $824.95
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| Increasing Diversity Through School Outreach Programs   
|
Today’s companies increase diversity in technical divisions by reaching future female and other minority employees through school outreach programs... (ID 4334) Companies Profiled: CAMC Health Systems Inc., Hewlett-Packard, Intuit, Microsoft, more ... Price: $824.95
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| Optimizing Management Networks: District Management Staffing Metrics  
|
When it comes to staffing, many organizations often wrestle with questions such as: What should be the ideal ratio of regional managers to district managers and district managers to store managers? What strategies can be used to retain skilled managers?
To find answers to these questions, Best Practices, LLC conducted benchmarking research to optimize the management network for organizations that operate within larger organizations... (ID 4269) Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical Price: $824.95
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| Measuring Employee Well-Being: Process Map 
|
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Employee Well-Being for the companies profiled... (ID 4247) Companies Profiled: Verizon, Corning, FedEx, U.S. Department of Transportation, more ... Price: FREE
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| Newspaper Employee Reward and Recognition Systems
|
This brief document looks at employee reward and incentive strategies used by the newspaper publishing industry... (ID 1228) Companies Profiled: The Louisville Courier-Journal, Macon Telegraph, Richmond Times-Dispatch, Daily Oklahoman, more ... Price: $9.95
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| Recruitment & Selection Process Map  
|
This color process map depicts the Recruitment & Selection process for the companies profiled... (ID 4227) Companies Profiled: American Express, Bristol-Myers Squibb, DuPont, GlaxoSmithKline, more ... Price: $25.95
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| Recruitment & Selection Partner Response Matrix  
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This matrix includes the raw responses of companies asked more than two dozen Recruitment and Selection questions... (ID 4229) Companies Profiled: American Express, Anheuser Busch, Bristol-Myers Squibb, DuPont, more ... Price: $38.95
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| Recruitment & Selection Lessons Learned Matrix 
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This Recruitment and Selection matrix includes three top lessons learned, top challenge and key trends as identified by interviewed executives... (ID 4228) Companies Profiled: American Express, Anheuser Busch, Bristol-Myers Squibb, DuPont, more ... Price: $9.95
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| Human Resource Metrics: Budgets  
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Best Practices LLC surveyed 10 companies to determine staffing and budget levels and roles and responsibilities for human resources... (ID 4152) Industries Profiled: Market Research, Manufacturing, Medical Device, Pharmaceutical Price: $51.95
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| Measuring HR Success and ROI  
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Best-in-class human resource companies align HR measurements with the strategic goals of the company... (ID 4161) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $34.95
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| Stretching HR Resources through Empowerment 
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The majority of employees at a company report directly to line managers, meaning these supervisors largely impact a worker’s overall workplace experience... (ID 4155) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $22.95
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| A Multi-Level Approach to HR Decisions 
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Executives possess expertise and experience gained through years of work in their chosen functional areas, but they often lack a direct perspective on employee needs and attitudes... (ID 4157) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $9.95
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| Managing International HR Interests 
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Companies with international sites have human resource issues that domestic businesses do not... (ID 4158) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $36.95
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| Human Resource Metrics: Staffing  
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Best Practices LLC surveyed 10 companies to determine staffing and budget levels and roles and responsibilities for human resources... (ID 4151) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $0.00
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| Aligning HR Reporting Relationships 
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The best way to reduce costs associated with human resource delivery is to track where money is spent and for what reasons... (ID 4162) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $22.95
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| Positioning HR as a Strategic Partner 
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Benchmark partners report a movement away from human resources as a transactional function and towards human resources as a strategic element of a company’s business success... (ID 4156) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $25.95
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| Strategies for Outsourcing HR Tasks
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Most companies outsource at least some of their human resource activities to reduce costs, create more efficient service, tap into specialized expertise or free in-house resources for other tasks... (ID 4160) Companies Profiled: Cogentrix, Constellation Energy, Entergy, FPL Group, more ... Price: $9.95
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| Matrix of Talent Management Systems 
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The following matrix highlights the talent management systems of 13 world-class companies... (ID 4104) Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ... Price: $25.95
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| Matrix of Leadership Development Strategies 
|
The following matrix highlights the leadership development strategies of 13 world-class companies... (ID 4103) Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ... Price: $25.95
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| Matrix of Leadership Competencies 
|
The following matrix highlights the leadership competencies of 10 world-class companies... (ID 4102) Companies Profiled: Texas Instruments, Sun Microsystems, Colgate-Palmolive, Hewlett-Packard, more ... Price: $25.95
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| Performance-Based Pay Systems
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Practices in this document include: Including behavioral measures in performance-based pay calculations... (ID 3086) Companies Profiled: Honeywell, Ritz-Carlton, Hannaford Brothers, Starbucks, more ... Price: $9.95
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| Performance Measurement and Succession Planning
|
Performance Measurement and Succession Planning
Practices in this document include: Reward employees for successful progress on personal development plan by linking development and performance measures... (ID 3267) Companies Profiled: GlaxoSmithKline, Novartis, Lucent Technologies, GE Capital, more ... Price: $9.95
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| Succession Planning Profile: Lucent Technologies 
|
Lucent Technologies:
General Description
At Lucent Technologies, succession planning is a key process for future growth
and profitability... (ID 3277) Companies Profiled: Lucent Technologies Price: $9.95
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| Succession Planning Profile: Lockheed Martin
|
Lockheed Martin:
General Description
For an organization of nearly 200,000 people, attempting succession planning is
a daunting task... (ID 3274) Companies Profiled: Lockheed Martin Price: $9.95
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| Succession Planning Profile: GE Capital 
|
General Electric Capital: General Description
GE Capital’s succession planning process blends the company’s decentralized
corporate culture with the succession planning vision of parent company General
Electric... (ID 3270) Companies Profiled: GE Capital Price: $9.95
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| Employee Relocation & Redeployment Key Findings Table
|
Company Cross-Functional Teams Scenario Planning & Needs Assessment Targeted Selling Points and
Packages Early & Consistent Communications Relocation & Transition Mgmt
Johnson & Johnson J&J relocation teams oversee the relocation/redeployment effort and
execute all support services and relocation logistics... (ID 3893) Companies Profiled: GE Capital, Johnson & Johnson, Saturn, Microsoft, more ... Price: $22.95
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| Succession Planning Profile: GlaxoSmithKline 
|
GlaxoSmithKline:
General Description
GlaxoSmithKline’s (former Glaxo Wellcome) succession planning process matches
the company’s corporate culture with the need to retain top talent in an
extraordinarily competitive industry... (ID 3271) Companies Profiled: GlaxoSmithKline Price: $9.95
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| Succession Planning Profile: Novartis 
|
Novartis:
General Description
Novartis is a young biopharmaceutical company with an emerging corporate
culture focused on the development of its employees... (ID 3275) Companies Profiled: Novartis Price: $9.95
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| Succession Planning Profile: Clorox Company 
|
Clorox Company:
General Description
Clorox Company’s succession planning supports their corporate culture’s strong
emphasis on results and achievements... (ID 3272) Companies Profiled: Clorox Price: $9.95
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| Employee Performance Measurement Systems
|
Employee Performance Measurement Systems
Practices in this document include: Utilize performance management plans and 360-degree feedback to allow individuals to manage their own leadership futures... (ID 3266) Companies Profiled: KPMG Peat Marwick, Dow Chemical, Eli Lilly Price: $9.95
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| Facilitating Employee Career Path Development
|
Facilitating Employee Career Path Development
Practices in this document include: Implement a thorough career development process that encourages employee empowerment... (ID 3248) Companies Profiled: John Hancock, Intel, Hewlett-Packard, Motorola, more ... Price: $25.95
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| Profiling the Positions -- Part 2
|
Employ a systematic approach to identifying the most versatile candidates... (ID 3412) Companies Profiled: NeXstar, Human Genome Sciences, Bristol-Myers Squibb, GlaxoSmithKline Price: $9.95
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| Rewards and Recognition System Program Deployment
|
Track total percentage of employees recognized
AT&T Universal Card Services (now a part of Citigroup)
To assess the effectiveness of its individual and team recognition
programs, AT&T UCS tracks the percentage of employees who are recognized
formally and informally... (ID 3303) Companies Profiled: AT&T, Armstrong Building Products, USAA, FedEx, more ... Price: $9.95
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| Developing a Superior Offer 
|
Pre-set job offer parameters to speed the creation of offer packages.
In highly competitive hiring environments, companies are seeking ways to maximize the number of top candidates they can hire... (ID 3431) Companies Profiled: GlaxoSmithKline, Pfizer, Motorola, CuraGen Price: $9.95
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| The Role of Leadership in Performance Management
|
Practices in this document include: Expanding performance measures to reflect employee and customer satisfaction, as well as corporate goals... (ID 3079) Companies Profiled: AT&T, Verizon, GlaxoSmithKline, FedEx Price: FREE
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| Provide Recruiting Training and Support -- Part 2
|
Develop communication between recruitment staff and line managers to ensure
that the recruitment system is understood and supported... (ID 3406) Companies Profiled: Pfizer, Bristol-Myers Squibb, GlaxoSmithKline Price: $9.95
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| Designing Succession Planning to Meet Specific Corporate Needs
|
Designing Succession Planning to Meet Specific Corporate Needs
Practices in this document include: Weight key leadership characteristics according to company culture and values... (ID 3246) Companies Profiled: Novartis, GE Capital, GlaxoSmithKline, Lucent Technologies Price: $9.95
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| Align Marketing with Recruitment Efforts -- Part 2
|
Customize print advertising to appeal to specific, targeted groups.
Top companies find that targeting and recruiting specialized candidates is
becoming increasingly difficult... (ID 3420) Companies Profiled: GlaxoSmithKline, The Franklin Insurance Group, Novartis, Max-Planck Inst, more ... Price: $9.95
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| Profiling the Positions -- Part 1 
|
Create candidate profiles to guide recruiting efforts.
Top companies have found that candidate profile recruiting serves as an
effective method for focusing hiring efforts... (ID 3411) Companies Profiled: Eli Lilly, GlaxoSmithKline, American Express, Lee Enterprises Price: $9.95
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| Interviewing the Candidates -- Part 1 
|
Afford flexible guidelines for interviews to get a true feel for the candidate... (ID 3426) Companies Profiled: Motorola, Anheuser-Busch, Bristol-Myers Squibb Price: $9.95
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| Interviewing the Candidates -- Part 2
|
Conduct rigorous screening to eliminate candidates who display characteristics
likely to inhibit success... (ID 3427) Companies Profiled: Microsoft, Robert Hall International Price: $9.95
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| Pre-Screening the Candidate Pool 
|
Discovering which candidates fit best can be an immense task in the initial
stages of selection... (ID 3425) Companies Profiled: Motorola, Texas Instruments, American Express, Eli Lilly, more ... Price: $9.95
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| Managing Employee Development: Process Map 
|
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for People Development for the companies profiled... (ID 2483) Companies Profiled: KPMG Peat Marwick, FedEx, Motorola, Marlow Industries, more ... Price: $9.95
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| Leadership Spotlight -- Xerox
|
Set Direction and Align the Organization Through Strategic Goals
Link Compensation to Strategic Goals:
Xerox has changed its traditional compensation system to better align employees
motivation with the companies strategic goals... (ID 3383) Companies Profiled: Xerox Price: $9.95
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| Leadership Spotlights -- Corning TPD, EDS
|
Corning TPD (Baldrige Winner)
Set Direction and Align the Organization Around Strategic Goals
Set Specific Strategic Goals:
When Corning TPD entered the fiber optic cable industry that it today
dominates, the company understood that to it was an outsider... (ID 3384) Companies Profiled: Corning, EDS Price: $9.95
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| Leadership Spotlights -- General Electric, AlliedSignal (Honeywell)
|
General Electric
Set Direction and Align the Organization Around Strategic Goals
Link Compensation to Strategic Goals:
To align the organization around common strategic goals, General Electric link
employee compensation to corporate objectives... (ID 3382) Companies Profiled: General Electric, 3M Company, AlliedSignal Price: $9.95
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| Leadership Spotlight -- Eaton Corporation (Automotive Supply)
|
Set Direction and Align the Organization Around Strategic Goals
Link Compensation to Strategic Goals:
The Eaton Corporation philosophy emphasizes "Excellence through People" to
integrate business practices... (ID 3385) Companies Profiled: Eaton Corp Price: $9.95
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| Developing Rewards and Recognition: Process Map 
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This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Rewards & Recognition for the companies profiled... (ID 2489) Companies Profiled: KPMG Peat Marwick, FedEx, Verizon, Texas Instruments, more ... Price: $9.95
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| Leadership Spotlight -- Federal Express
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Set Direction and Align the Organization Around Strategic Goals
Create a Common Vision to Guide Organizational Behavior:
Federal Express aligns its organization through the company's "living" credo:
PEOPLE SERVICE PROFIT... (ID 3381) Companies Profiled: FedEx Price: $9.95
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| Federal Express, General Electric: Spotlight on Employee Development and Retention
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Federal Express (Baldrige Winner)
Plan for Career Development & Education
Develop a Career Plan for Each Employee:
Federal Express employs extensive certification procedures — which must be
annually updated and renewed — to ensure competency in critical skill areas for
all line jobs and management positions... (ID 3377) Companies Profiled: FedEx, General Electric Price: $9.95
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| Spotlight on Decision Making -- Saturn
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Develop a Structured Decision-Making Process
Create and Employ Checklists to Guide and Structure the Decision-Making
Process:
To help employee teams to make more effective decisions, Saturn has documented
the decision process with a Decision Checklist... (ID 3387) Companies Profiled: Saturn Price: $9.95
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| AT&T CCS: Spotlight on Employee Development and Retention
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Plan for Career Development & Education
AT&T's Consumer Communication Services (CCS) provides local toll, interstate
and international long-distance services that enable more than 80 million
consumers to stay in touch easily with the important people in their lives –
anywhere, anytime... (ID 3373) Companies Profiled: AT&T Price: $9.95
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| Spotlight on Decision Making -- Xerox 
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Develop a Structured Decision-Making Process
Employ a Fact-Based Systematic Decision-Making Process:
To make decision-making factually based and analytically driven, Xerox has
developed a 6-Step Problem-Solving Process, which is an integral part of most
Xerox decision-making... (ID 3388) Companies Profiled: Xerox Price: $9.95
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| GTE Directories: Spotlight on Employee Development and Retention
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Plan for Career Development & Education
Provide Various Training Options to Meet Diverse Needs:
Training for all GTE Directories employees emphasizes five key areas:
leadership, management process, market leadership, technology and fiscal
responsibility... (ID 3374) Companies Profiled: Verizon Price: $9.95
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| Hewlett-Packard, Ben & Jerry's Homemade, Inc.: Spotlight on Employee Development and Retention
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Hewlett-Packard
Plan for Career Development & Education
Offer Services and Support to Help Employees Develop and Meet Changing
Organizational Needs: Hewlett-Packard selects and manages its businesses with a
goal of providing long-term employment for its people and opportunities for
personal growth and development... (ID 3380) Companies Profiled: Hewlett-Packard, Ben & Jerry's Price: $9.95
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| Identify Key Productivity Measures for Employees
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Identify key ratios to measure revenue per employee
KPMG Peat Marwick
To measure employee productivity, KPMG tracks several ratios... (ID 3302) Companies Profiled: KPMG Peat Marwick, USAA Price: FREE
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| Employee Satisfaction Survey Process Results
| This brief document includes the results of a survey done by Best Practices LLC that looked at the approach to employee satisfaction surveys... (ID 3782) Companies Profiled: over 10 Price: $9.95
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| Fully Deploy University Recruiting 
|
Develop university partnerships to cultivate fertile sources of top candidates.
Intel has made it a mission to populate its ranks with the top minds
nationwide... (ID 3772) Companies Profiled: Intel, Hewlett-Packard, D.E. Shaw & Co. Price: $9.95
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| Collaborative Behavior Survey Results
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This document contains survey results related to compensation and recognition, training and development, organizational structure and strategy comparisons... (ID 3770) Companies Profiled: A Leading Financial Services Firm Price: $9.95
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| Leverage Technology to Enable Collaboration -- Part 2
|
Utilize groupware to enable information sharing and collaboration.
A new class of network communications and database software, known as
groupware, makes it easier for groups to work together... (ID 3767) Companies Profiled: Price Waterhouse, Buckman Laboratories, Motorola, Xerox, more ... Price: $9.95
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| Foster Collaboration Among Teams -- Part 2
| Push cross-unit team decision making to the front-line, which fosters higher
levels of ownership and cross-unit communication... (ID 3761) Companies Profiled: Motorola, Saturn, IBM Price: $9.95
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| Linking Communications, Employee Evaluations, and Pay-For-Performance
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Linking Communications, Employee Evaluations, & Pay-For-Performance
Honeywell (formerly AlliedSignal) executives are trying to support the
chairman's vision and motivate employees with new compensation practices... (ID 3529) Companies Profiled: Honeywell, Lincoln Electric, Nucor Corp, Whirlpool Price: $9.95
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| Use the Internet to Publicize Job Openings -- Part 2 
|
Provide updated job postings and descriptions on your company website.
Up-to-date job postings are the critical backbone of any employment-oriented
website... (ID 3423) Companies Profiled: Eli Lilly, Gilead Sciences, Vertex Pharmaceuticals, National Semiconductor, more ... Price: $9.95
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| Align Marketing with Recruitment Efforts -- Part 1
|
Employ multiple advertising channels to publicize available positions.
To be successful recruiters, benchmark partners have had to adopt a
multi-channel approach to advertising job openings... (ID 3419) Companies Profiled: Anheuser-Busch, Microsoft, Motorola, Blockbuster, more ... Price: $9.95
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| Ensuring Diversity of the Candidate Pool -- Part 2
|
Employ targeted channels to recruit female scientists.
Several companies and interest groups have created resources for companies to
recruit female scientists... (ID 3418) Companies Profiled: Amgen, Bristol-Myers Squibb, Coca-Cola, DuPont Price: $9.95
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| Ensuring Diversity of the Candidate Pool -- Part 1 
|
Use a multi-faceted, specialized approach to recruiting diverse candidates.
Minority candidates often slip through the cracks of standard recruiting
processes... (ID 3417) Companies Profiled: American Express, Bristol-Myers Squibb, National Inst. of Health, Motorola, more ... Price: $9.95
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| Align Training Measures with Business Results
|
KPMG Peat Marwick
KPMG Peat Marwick recently reengineered its audit services process to
clients. The reengineering of this core process required retraining for all
line managers and associates... (ID 3311) Companies Profiled: KPMG Peat Marwick, FedEx Price: $9.95
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| Track Effectiveness of Executive Communication
|
Track employee perceptions of executive communication
Xerox
To measure communication, Xerox employees are asked to rate statements
in the company’s Employee Satisfaction Measurement System (ESMS) on a scale of
1-4 (1=strongly disagree, 4=strongly agree), including the following:
My manager frequently... (ID 3310) Companies Profiled: Xerox, FedEx, Aetna Price: $9.95
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| Interviewing and Hiring Efficiency Measurement
| Monitor recruiting efficiency percentages
KPMG Peat Marwick
KPMG Peat Marwick measures its recruiting system primarily by tracking
two critical ratios... (ID 3305) Companies Profiled: KPMG Peat Marwick, Verizon, Merix Price: $9.95
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| Track and Manage Employee Empowerment in the Organization
| Study employee empowerment opinions
Federal Express
Federal Express has its employees rate statements about empowerment in the
company’s Survey Feedback Action process... (ID 3301) Companies Profiled: FedEx, Xerox, Texas Instruments, Armstrong Building Products Price: $9.95
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| Measuring Leadership Quality and Traits
|
Develop employee feedback systems
General Electric
GE evaluates its managers with a 360 degree review process... (ID 3299) Companies Profiled: General Electric, FedEx, Corning, USDOT Price: $9.95
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| Measuring Employee Training, Satisfaction, and Involvement
| Measure average training hours per employee & employee involvement in training
Multi-industry benchmarks
Measuring average training hours per employee outlines a company’s commitment
to continuous learning... (ID 3297) Companies Profiled: Solectron, Corning, Milliken, Marlow Industries, more ... Price: $9.95
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| Linking Compensation to Strategy and Goals
|
Practices in this document include: Linking management compensation directly to corporate strategic goals... (ID 3084) Companies Profiled: AT&T, Motorola, FedEx, Saturn Price: $9.95
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| Measuring Training Effectiveness
|
Practices in this document include: Measuring training effectiveness to enable continuous improvement... (ID 3080) Companies Profiled: Saturn, USAA, Fidelity Investments, Baxter Healthcare, more ... Price: FREE
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| Employee Performance Measures 
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Practices in this document include: Developing a set of measures to track employee performance and satisfaction... (ID 3078) Companies Profiled: Chemical Bank, Michigan Consolidated Gas, Merix, StorageTek, more ... Price: FREE
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| Role Models, Coaches, and Mentoring  
| Practices in this document include: Providing continuous coaching and feedback to line employees at all levels of the organization... (ID 3069) Companies Profiled: AT&T, Motorola, Health and Safety Executive, IBM, more ... Price: $9.95
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| Personnel Competencies and Training
| Practices in this document include: Designing development programs to expand cross-functional competencies... (ID 3068) Companies Profiled: Novartis, Motorola, SBC, US Robotics Iams, more ... Price: $9.95
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| Training Program Administration
| Practices in this document include: Dedicating personnel and resources to support continuous learning initiatives... (ID 3067) Companies Profiled: Motorola, General Electric, IBM, Microsoft, more ... Price: $9.95
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| Teamwork and Diversity in Training
| Practices in this document include: Training individuals for success in a team environment... (ID 3066) Companies Profiled: IBM, AT&T, Hewlett-Packard, Motorola Price: $9.95
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| Measuring Recruitment: Process Map  
|
This process map outlines the measurement areas, key measurement themes, and the primary measurement methods for Recruitment & Selection for the companies profiled... (ID 2493) Companies Profiled: KPMG Peat Marwick, Verizon, Merix, Ritz-Carlton, more ... Price: $9.95
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| Key CEO Leadership and Management Practices
|
Senior management often must identify measurements for evaluating success and set overall performance and productivity goals for the company... (ID 1029) Companies Profiled: General Electric, Motorola Price: $9.95
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| Developing Human Resources Performance Measures
 |
Use performance measures to track employee development and well-being, recruitment and selection performance, and reward and recognition levels... (ID HR-47) Companies Profiled: Aetna, Aetna Health Plans, Anheuser Busch, Armstrong, more ... Price: $592.00
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| Developing the High Performance Team
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Master integrated systems in leadership, employee development, teamwork, and reward and recognition to build a world-class team... (ID HR-46) Companies Profiled: AlliedSignal, American Airlines, Armstrong Building Products, AT&T, more ... Price: $590.00
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 | Industry |
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 | Internet |
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 | Knowledge Management |
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 | Market Access |
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 | Market Research, Analytics and Forecasting |
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 | Marketing Management |
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 | Medical Affairs |
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 | Memberships |
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 | New Product Development |
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 | Patient Focused Services |
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 | Product Launch |
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 | Quality, Compliance and Regulatory |
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 | R and AS Conferences |
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 | Sales and Marketing |
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 | Sales Leadership |
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 | Samples and Free Reports |
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 | (Not Categorized) |
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