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Meeting Reports & Case Studies

These studies, which typically refer to companies explicitly by name, include success stories on how company leaders were able to improve their business processes. Meeting proceedings include several two-three page case study summaries of company presentations from the Global Benchmarking Council meetings. The listed research here includes topics from 2003 and forward.

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Managing Global Teams and Projects in the Virtual Environment: Meeting Proceedings 
Non-members: Click here to sign-up for a complimentary tour of "Managing Global Teams and Projects in the Virtual Environment: Meeting Proceedings" Study Overview As companies continue to globalize operations to better serve customers, managing employees who do not work on the traditional corporate campus becomes increasingly difficult... (ID 4894)
Companies Profiled: IBM, Cisco Systems, Kenan-Flagler Business School
Price: $250.00
Linking Employee Engagement and Customer Loyalty: Meeting Proceedings This document contains Graphics.
OVERVIEW Customer satisfaction drives sales... (ID 4790)
Companies Profiled: Microsoft, Texas Instruments, 3M, Freescale, more ...
Price: $624.95
Performance Measurement Tools to Drive Growth: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
OVERVIEW There are many different measures that can be taken to attain higher employee and customer satisfaction... (ID 4759)
Companies Profiled: Cardinal Health, Johnson & Johnson, Teradata, Bank of America, more ...
Price: $500.00
Leadership Development and Succession Planning: Meeting Proceedings This document contains Graphics and a detailed Process Map.This document contains Graphics and a detailed Process Map.
NonMembers: Download a complimentary excerpt of this document by clicking on the following link: http://www... (ID 4577)
Companies Profiled: IBM, Best Practices LLC, University of Texas, QUALCOMM, more ...
Price: $574.95
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