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Knowledge Management

Knowledge Management is more than a management fad. It's a critical tool in capturing corporate knowledge and getting it in the hands of those who need it. Proper knowledge management markedly raises revenue, lowers costs and enhances productivity. 

Best Practices, LLC has studied a multitude of knowledge management challenges. We have helped clients save millions in cost savings and helped them plan faster growth based on process improvements. To work faster, cheaper and smarter, companies have to be on top of their knowledge management systems. We can help you get there. 

Our Methodology

Using our proprietary Best Practice Blueprints for Excellence methodology, Best Practices' analysts first help our clients assess their existing processes and performance systems. Following the completion of internal practice collection, Best Practices, LLC and the client team members confer to prioritize the issues and areas that will have greatest economic and operational benefit.  An action plan is then developed and used to guide the benchmarking project.
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Featured Research

Knowledge Management of Internal Best Practices
Companies with top systems for identifying and sharing best practices can reap huge benefits.  Organizations with top systems cut costs by eliminating redundant tasks and improve performance by duplicating winning tactics throughout the organization.

In a recent project, Best Practices, LLC analysts gathered leading practices from research and interviews with more than 55 companies across more than 10 industries. The client received an in-depth report that included key findings from the benchmark class, detailed practice descriptions and case studies of successful programs.

Competitive Intelligence
Top corporate competitive intelligence (CI) organizations use their information to shape tactical decisions, align with corporate strategy and eventually manage the competitive landscape to consistently succeed. Companies come to Best Practices, LLC, to help them capitalize on the dramatic gains that can be made through formalizing competitive intelligence operations.

Companies that embrace competitive intelligence as a key driver of strategy development consistently demonstrate market success in the face of new and existing competition. CI success ranges beyond effective methods to collect and analyze information. Our research reaches beyond information collection, addressing key strategic issues such as structuring the CI function, building effective communication chains and empowering the organization. Our research can help you adopt ideal CI structures, hire the best people and use even the most common tools innovatively.

Developing the Benchmarking Function
A Fortune 100 client recently turned to Best Practices, LLC for help in setting up a benchmarking program within the human resources function.  A team of analysts gathered insights from top benchmarking executives at nine leading companies, including IBM, Intel, Kodak and Raytheon.  

The project yielded best practices and lessons learned around creating a benchmarking infrastructure, building buy-in for the program, prioritizing requests, managing implementation and leveraging technology. In addition to helping the company design its benchmarking function - which now is fully staffed and operational - Best Practices, LLC also developed benchmarking website and training materials to facilitate the implementation process.

Contact Us

For more information in this area, please contact
Cameron Tew
Executive Director, Publishing, Marketing and Database/Research and Advisory Services Head
(919) 403-0251 ext. 246
Email Click Here

Knowledge Management

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