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25DB




Products & Services Customer Service Call Center Excellence

Complimentary Excerpt: Building a World-Class OTC Call Center: Technology Use & Future Trends

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ID: MD-393


Features:

3 Info Graphics

6 Data Graphics

28 Metrics

11 Narratives


Pages/Slides: 33


Published: Pre-2014


Delivery Format: Online PDF Document


 

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919-403-0251

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This excerpt includes research findings and metrics from document #5282 "Building a World-Class OTC Call Center: Technology Use & Future Trends".

Industries Profiled:
Medical Device; Biotech; Health Care; Consumer Products; Pharmaceutical; Manufacturing


Companies Profiled:
Alcon; Colgate Palmolive; GSK Consumer; Merck Consumer; Nestle Health Care; Novartis Consumer; Pfizer Consumer; Procter & Gamble; Reckitt Benckiser

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