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Products & Services Business Operations Measurement Balanced Scorecard Evaluating and Refining

Achieving Process Excellence: Benchmarking Productivity Measurement

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ID: 4861


Features:

Metrics, Graphics


Pages/Slides: 29


Published: Pre-2013


Delivery Format: Online PDF Document


 

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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
NonMembers: To download the complimentary study excerpt of "Achieving Process Excellence: Benchmarking Productivity Measurement", click on the following link: http://www.best-in-class.com/de224.htm

Study Overview

This benchmarking survey seeks to compare methods used to measure productivity across industries. The results can be used to benchmark key aspects of productivity including:

  • Primary Measures Used to Measure Productivity
  • Use of Labor Metrics in Productivity Measurement
  • Frequency and Pervasiveness of Productivity Measurement
  • Application of Productivity Results
  • Best Practices in Applying Productivity Results

Key Findings and Metrics

  • Measures Used: Half of the benchmark class uses either employee headcount or employee full labor costs as a primary resource measure. For output measure, the largest segment of the benchmark respondents (42%) use outputs of some kind, such as amount of energy or number of projects. Costs of sales is used by over half of respondents (55%) to measure labor productivity.
  • Productivity Level: Over half of benchmarked organizations measure productivity at more than one organizational level, with the company being the most frequent level chosen (by 56% of respondents).
  • Frequency: Half of respondents measure productivity at more than one interval, with monthly being the mostly frequently chosen time period (by two-thirds of respondents.)

Methodology

This research originated from an Internet Benchmarking Survey commissioned through the Global Benchmarking Council (GBC). The GBC gives members the opportunity to get information "directly from the experts." With quarterly networking opportunities, members learn from executives from a cross section of leading Fortune 100 companies.


Industries Profiled:
Consumer Products; Energy; Manufacturing; Utilities; Chemical; Pharmaceutical; Electronics; Internet; Technology; Health Care; Telecommunications


Companies Profiled:
Boehringer-Ingelheim; Fonterra; Armstrong Rubber; CenterPoint Energy; Arcelik AS; Cleveland Steel Container; CNH Global; Copesan; DTE Energy; DuPont; GMAC Mortgage; Imagination Publishing; Intel; ISI; KLA-Tencor; Johnson & Johnson Healthcare Systems; John Wiley & Sons; Manitoba Hydro; Metroparks Toledo Area; MPD Components; Navastone; Nedbank; NCCI Holdings; Inc.; Noranda Aluminium; NT Services; O-Flex; Percepta; PowerSteering Software; RWD Technologies; Saginaw (MI) Valley State University; SaskTel; Sharp Corporation; Schering-Plough; Schneider Electric; Sunny Fresh; Tennessee Valley Authority; W.R Grace; Xcel Energy; Zoom Eyeworks


If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.