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Products & Services R and AS Conferences 2001 Aug 2001: Six Sigma

Aug 2001 GBC Presentation: Utilizing Strategy Maps and the Balanced Scorecard to Build Commitment for Performance Measurement (The Boeing Company)

ID: GBC-P082001TWU


Published: Pre-2013


Delivery Format: PowerPoint


 

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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • PRESENTER INFO
The Boeing Company is in its second year of implementing the Balanced Scorecard within Customer Aviation Services. The initial effort was treated mainly as a measurement activity. The Customer Support team is now focused on the transition from organizational to strategic management. This change requires some new methods of developing measures as well as statusing them. Wilma Shaw will discuss the utilization of Strategy Maps, the Balanced Scorecard, and measures in communicating a strategic focus throughout the organization.
  • Why have a strategy?
  • What initiatives should be funded?
  • Why is there a high failure rate for initiatives?
  • Functional & Hierarchical Boundaries
  • What measures encourage participation?
  • Creating measures for next level and so on...

Industries Profiled:
Companies Profiled:
The Boeing Company

Wilma Shaw
Strategy Analyst

The Boeing Company