1<!DOCTYPE html>
2
3Anonymous
4/bestp
5/bestp/domrep.nsf
61C6575A26D541A278525717D005CF093
8
9
10
11
12
13
140
15
16
17/bestp/domrep.nsf/products/benchmarking-corporate-intranets-increasing-employee-productivity-and-effectiveness-through-best-in-class-intranet-systems?opendocument
18
19opendocument
203.233.224.8
21
22
23www.best-in-class.com
24/bestp/domrep.nsf
25DB




Products & Services Knowledge Management Communicating and Organizing Knowledge Intranets and databases

Benchmarking Corporate Intranets: Increasing Employee Productivity and Effectiveness Through Best-in-Class Intranet Systems

ID: 4899


Features:

Metrics, Graphics


Pages/Slides: 44


Published: Pre-2014


Delivery Format: Online PDF Document


 

License Options:
close

Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




Buy Now

 


  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
NonMembers: To download the complimentary study excerpt of "Benchmarking Corporate Intranets: Increasing Employee Productivity and Effectiveness Through Best-in-Class Intranet Systems", click on the following link: http://www.best-in-class.com/de302.htm

Study Overview:
Companies are investing increasingly in efficient ways to share knowledge internally. This 44-slide presentation identifies performance metrics for improving employee self-reliance and productivity through the use of Corporate Intranets. It provides key benchmarks that will enable organizations to assess the cost and performance of their Intranets.

Key Topics:

  • Performance Measures
  • Intranet Budget
  • Information Intranet User Groups
  • Service Levels Offered
  • User Interface and Intranet Content
  • Intranet Administration

Note: Segmentation is available for this research study. Best Practices, LLC can segment data by industries featured in the research (e.g. Financial Services) or by other company-specific determinants (e.g. Intranet user volume). Please contact Anna Buhr at abuhr@best-in-class.com to inquire about service levels and rates.

Key Metrics:

  • Metrics used to track employee productivity & intranet effectiveness
  • Intranet Operating Budget
  • Intranet Usability Testing Methods
  • User Segmentation Approaches
  • Intranet Interface Consistency
  • Intranet Administration Models
  • Data used for User Authentication, Authorization and Personalization
  • Cost per Intranet User

Sample Key Findings:

Intranet Performance Measurement:

  • Most companies employ usage – reflected through the ‘number of Intranet transactions’ -- to track the effectiveness of their Intranets.
  • All benchmarked companies with Intranets that serve larger employee populations (equal or greater than 10,000 users) track employee productivity & Intranet effectiveness.

Methodology:
This research was conducted by Best Practices, LLC through a large Research and Consulting project based on an in-depth survey of twenty-two companies across ten industries.


Industries Profiled:
Pharmaceutical; Health Care; Financial Services; Technology; Insurance; Banking; Internet; Energy; Automobile; Chemical


Companies Profiled:
Quintiles; Nelnet; Inc.; Hyphen Technology; BB&T; Lehman Brothers; Safeco Insurance; Bank of America; Sanlam; First Data Corporation; Empire Corporate Federal Credit Union; Telecom New Zealand Limited; DBS Bank; Boehringer-Ingelheim; Johnson & Johnson Medical; Wilmington Trust; ENMAX Corporation; Allegheny Energy; DaimlerChrysler; Wachovia; The Dow Chemical Company

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.