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Products & Services Business Operations Financial Management Resource Allocation and Budgeting Alignment with Strategic Goals

Capacity Planning Excellence: Optimizing Workforce Management

DB Image

ID: 4719


Features:

Metrics, Graphics


Pages/Slides: 19


Published: Pre-2014


Delivery Format: Online PDF Document


 

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919-403-0251

  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Study Overview

Large organizations find that by gaining efficiencies from effective workforce management operations, significant cumulative savings can be attained. HR, project and workforce management executives can use this data to determine how their capacity planning programs measure up in the several areas, resource management effectiveness and average time to complete workforce requests. Based on a survey of 18 organizations, this 19-slide study benchmarks how companies manage scheduling, allocations and demand and supply sides of capacity planning.

Key Topics

  1. Workforce Management Infrastructure
  2. Capacity Planning Tools & Systems
  3. Capacity Planning Performance Metrics
Key Findings
  1. Top benchmarked companies achieve a workforce request fulfillment cycle time of less than 10 days.
  2. The majority of surveyed companies, 78%, have established a Resource Manager position which has primary responsibility for oversight of capacity planning operations.
  3. Top performing companies manage and track employee skill sets in resource databases. The companies see a number of competitive advantages, including: increased cost efficiencies, greater cost control, and enhanced demand planning capabilities.

Methodology
This information came from the Best Practices, LLC Benchmarking Excellence Board. Results are based on surveys administered to 18 companies spanning 9 industries.

Industries Profiled:
Biotech; Pharmaceutical; Financial Services; Banking; Manufacturing; Consumer Products; High Tech; Electronics; Internet; Computer Software


Companies Profiled:
Amgen; Bank of America; Bank One; Eaton Corp; GE Capital; Frito-Lay; IBM; Intel; Merrill Lynch; Microsoft; Wells Fargo

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.