Capacity Planning Excellence: Optimizing Workforce Management

Large organizations find that by gaining efficiencies from effective workforce management operations, significant cumulative savings can be attained. HR, project and workforce management executives can use this data to determine how their capacity planning programs measure up in the several areas, resource management effectiveness and average time to complete workforce requests. Based on a survey of 18 organizations, this 19-slide study benchmarks how companies manage scheduling, allocations and demand and supply sides of capacity planning.

Key Topics

1. Workforce Management Infrastructure
2. Capacity Planning Tools & Systems
3. Capacity Planning Performance Metrics
   

1. Top benchmarked companies achieve a workforce request fulfillment cycle time of less than 10 days.
2. The majority of surveyed companies, 78%, have established a Resource Manager position which has primary responsibility for oversight of capacity planning operations.
3. Top performing companies manage and track employee skill sets in resource databases. The companies see a number of competitive advantages, including: increased cost efficiencies, greater cost control, and enhanced demand planning capabilities.

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