Commercial Onboarding Excellence: Introducing a Company’s Technology and its Culture

STUDY OVERVIEW

Onboarding programs are a key tool that organizations utilize to help new hires quickly become productive employees. Technology has become an important element of employee training - both in terms of the technology used during the onboarding process and the technology that employees are trained to use during onboarding (because they will use it as part of their jobs). In addition to technology training, leading organizations use onboarding as an early introduction to corporate culture.

Best Practices, LLC conducted this research study to provide insights into the technology platforms leading companies use in their onboarding programs as well as benchmarks around the duration and types of technology training provided during onboarding programs. In addition, this study looks at effective ways to introduce corporate culture to employees during onboarding and pitfalls and best practices of onboarding programs.


KEY TOPICS

• Technology Platforms & Applications That Are The Cornerstones of Onboarding
• Understanding Company Culture, Values & Strategy: The Importance of “Soft” Factors To Success
• Onboarding Pitfalls and Best Practices

• Platforms Used for Technology Training During Onboarding
• Technology Platforms Used for Distance Learning
• Duration of Introduction of Company's Technology and Systems
• Most Important Technology Applications Employees Trained On
• Factors Most Important to Introducing a Company and its Culture
• Factors Most Important to Helping New Employees Understand What Job Success Is

• Most Onboarding Programs Last a Week or More: The initial onboarding program for more than 60 Percent of Pharma/Device segment consists of a week or more (18 percent do one week, 45 percent do more than a week). A majority of all participants have programs that go a week or more.
• Onboarding Programs Typically Devote a Day or Less to Technology Training: Half of both segments devote a day or less to acclimating new hires to a company’s technology and its systems.

If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.