If this box remains here for more than 30 seconds, click this link to try again.
Products & Services »
Best Practice Database
Business Operations » Supply Chain Management » Procurement » Metrics
Single User: Authorizes use by the person who places the order or for whom the order was placed.
Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.
Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.
Non-members: Click here to download sample pages of "Contract Services Management: Measuring Performance & Objectives"
Measuring the performance of contract services organizations can be difficult, yet necessary to ensure maximum production and cost efficiency. Companies in all industries can benefit by learning the structures, processes and performance measures of the top performing organizations in contract services management. This benchmarking presentation compiles metrics to identify performance and operational benchmarks in contract services management. This is a fundamentally cross-industry study, with a large focus on the manufacturing industry. This knowledge exchange provides metrics and practices in the following critical contract services areas:
Consulting; Government; Utilities; Manufacturing; Chemical; Pharmaceutical; Health Care; Medical Device; Retail; Energy; Biotech; Biopharmaceutical; Computer Hardware; Research
Boehringer-Ingelheim; GTECH; Defense Contract Management Agency; Suez Environnement; Dofasco; Dow Chemical; DuPont; Eastman Chemical; Johnson & Johnson; Sears; Terasen Gas; Inc; Toshiba