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Products & Services ╗ Business OperationsCorporate Libraries

Library Services Benchmarks 2018: Corporate Library Services in the Biopharmaceutical Industry

ID: 5512


Features:

5 Info Graphics

26 Data Graphics

350+ Metrics


Pages/Slides: 40


Published: 2018


Delivery Format: Online PDF Document


 

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Single User: Authorizes use by the person who places the order or for whom the order was placed.

Sitewide: Authorizes use of the report for a geographic site. All people at site can view the report for a year and copies can be printed.

Corporate: Authorizes use for the entire company for a year and copies can be printed. No limitations for usage inside the company.




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  • STUDY OVERVIEW
  • BENCHMARK CLASS
  • SPECIAL OFFER
Non-members: Click here to review a complimentary excerpt from “Library Services Benchmarks 2018: Corporate Library Services in the Biopharmaceutical Industry”

STUDY OVERVIEW


As the biopharmaceutical industry continues to evolve, corporate libraries are under pressure to provide rapid access to crucial information that can aid in decision-making. Consequently, corporate library and information center leaders must utilize resources efficiently and develop service strategies that lead to increased customer engagement and improved customer outreach.

Best Practices, LLC undertook this research to deliver 2018 biopharmaceutical
corporate library benchmarks around services, staffing, budget and activity levels. Library and information center leaders can refer to this study to compare their scope, volume, cost and delivery of library services with those at other organizations within the biopharmaceutical and medical device industries.

KEY TOPICS

  • Library Services Organizational Structure
  • Services Offered by the Library or Information Center
  • Human Resources and their Involvement Level
  • Data Usage Metrics and Adoption of Library Service Strategies
  • Financial Resourcing and Cost Recovery
  • Corporate Size and Complexities

KEY METRICS

  • To what organization does the head of your library services organization directly report?
  • Globally, how many hours per day does the library organization have staff available to answer employee questions via phone, email, chat or in person?
  • Who provides the listed services for your library or information center?
  • What percentage of total library FTE hours did each of the listed labor categories require?
  • What methods does your library use for recovering costs for its services and resources?
  • Please indicate the percentage of funds for purchasing electronic content managed by the library that were within and outside the library’s budget during your data year

SAMPLE KEY FINDINGS

  • Insourcing versus Outsourcing: On average, corporate libraries employ 12 FTEs. The overwhelming majority of library services are performed by internal FTEs (89%) versus external/contracted staff (11%).

METHODOLOGY


Best Practices, LLC engaged 29 leaders from 26 pharmaceutical and medical device companies through a benchmarking survey instrument.


Industries Profiled:
Pharmaceutical; Medical Device; Biotech; Communications; Manufacturing; Health Care; Consulting; Biopharmaceutical; Clinical Research; Laboratories; Diversified


Companies Profiled:
Abbvie; Alcon; ApotheCom; Astellas; Biogen; Boehringer Ingelheim; Cambridge Healthtech Institute; Daiichi Sankyo; Fisher & Paykel Healthcare; Intuitive Surgical; Janssen; Mallinckrodt; MedVal; Merck; Novartis; Novo Nordisk; OTSUKA; Prescott Medical Communications Group; Sanofi; Sanofi Genzyme; Sanofi Pasteur; Seattle Genetics; Shire; Teva Pharmaceutical Industries Ltd; Vertex Pharmaceuticals; W.L. Gore and Associates


If you purchase Best Practice Database document(s), you will have 30 days from the date of purchase to apply some or all of the cost of the document(s) toward the cost of a Full Access Individual, Pharma, Group or University Membership. Write us at DatabaseTeam@bestpracticesllc.com or call David Guinn at 919-767-9179 if you have any questions.